Nuance Reviews

Updated Aug 3, 2020

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3.3
57%
Recommend to a Friend
73%
Approve of CEO
Nuance CEO Mark Benjamin
Mark Benjamin
203 Ratings
Pros
Cons
  • "Work/life balance can suffer; permeated by corporate politics(in 56 reviews)

  • "I heard later that Nuance fired all its California-based transcriptionists because that state instituted a higher minimum wage ((in 52 reviews)

More Pros and Cons
  1. Helpful (3)

    "The 'new' Nuance is an exciting place!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Human Resources Director in Burlington, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nuance full-time for more than 3 years

    Pros

    Nuance has been through an exciting transition over the last few years and has come out stronger and better than ever. The new Senior Leadership are focused on executing against goals, winning in the market, and investing back into employees and culture. Nuance is unique because it is an industry leading company competing with the big names in the tech space, but still has some of the start up mentality where people can get involved in lots of projects and really create their own path. Hard to find a mix like that these days... Competitive compensation, super smart and talented employees, an exciting direction and strategy, and ability to get involved in anything you're interested in if you show initiative.

    Cons

    Some of the old-school learned behavior still lingering from the previous leadership team. It's getting better, but depending on what group or team you're in it can feel like things are changing more slowly. If you don't take initiative or network internally you might end up feeling a bit stuck. There are endless opportunities at Nuance, but with so many talented people you can't expect them to just fall in your lap without some initiative on your end.

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  2. "Customer and Employee focused"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director of Sales in Burlington, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nuance full-time for more than 10 years

    Pros

    Endless opportunity for growth. Great leadership and focus. Transparent goals and vision for the company at all levels.

    Cons

    Sometimes too many hurdles and policies to get things done fast but much better than in years past.


  3. "Lost job to Overseas - Nuance"

    3.0
    Former Employee - Anonymous Employee in Burlington, MA

    I worked at Nuance full-time for more than a year

    Pros

    Good classes, flexible schedule, work from home.

    Cons

    Stressful, low pay, not paid for extra time required.

  4. COVID-19
    Helpful (1)

    "Things have changed"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Quality Documentation Specialist 
    Doesn't Recommend
    No opinion of CEO

    I worked at Nuance part-time for more than a year

    Pros

    Prior to COVID this job was amazing. The flexible schedule is no longer a perk.

    Cons

    No more flexible schedule. The pay is too low.

  5. "Decent work from home job"

    4.0
    Current Employee - Medical Documentation Specialist in Columbia, SC

    I have been working at Nuance part-time for more than a year

    Pros

    Flexible hours and working from home

    Cons

    Pay rate could be better

  6. Helpful (1)

    "Decent work"

    3.0
    Former Employee - Information Specialist 

    I worked at Nuance full-time

    Pros

    Good consistant work for and comparable pay

    Cons

    Sells off parts of the company too often

  7. "I was very unhappy with this job from management to work availability."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Medical Transcriptionist/Editor 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Nuance full-time for more than a year

    Pros

    Working from home is a plus.

    Cons

    I had poor availability of work.

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  8. Helpful (2)

    "Great company when I worked for them"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Medical Scribe in Sumter, SC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Nuance full-time for less than a year

    Pros

    Virtual position Flexible hours Interesting job Great co-workers Pretty good pay and good benefits

    Cons

    The pay was on the lower side

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  9. "Not an employee oriented company"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - MLS in Syracuse, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Nuance full-time for more than 8 years

    Pros

    Ability to work from home

    Cons

    Unstable work environment with job insecurity

    Continue reading
  10. "Good company, bad communications"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Regional Sales Manager in Atlanta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Nuance full-time for more than 5 years

    Pros

    Good benefits and programs to help employess

    Cons

    Bad communications and management is more concerned with micro managing

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