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Nuance Reviews

Updated February 20, 2018
1,030 reviews

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3.3
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Recommend to a friend
Approve of CEO
Nuance Chairman and CEO Paul A. Ricci
Paul A. Ricci
592 Ratings

1,030 Employee Reviews

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Pros
Cons
  • In some positions, work/life balance can be impossible to achieve (in 45 reviews)

  • Upper management is looking to squeeze every dollar (in 39 reviews)

More Pros and Cons

  1. "Hard to imagine a better fit for me"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nuance full-time (More than a year)

    Pros

    Excellent pay, Insurance, 100% Telecommute possible - w/ flexible scheduling, Home Office Equipment Supplied, Stock Bonuses, Snacks in kitchen (if you go to the office),

    Cons

    Nothing relevant. Time cards can be very detailed.

    Advice to Management

    Training for new hires varies between very structured and very little structure.

    Nuance Response

    Feb 20, 2018

    Thank you for your review. It's good to see you are enjoying the amenities and flexibility Nuance has to offer in your division. Thank you on the advice note and HR this year is working on a better... More


  2. "Good Energy, facing maturing market"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nuance full-time

    Pros

    Talented employees. Strong market presence in enterprise and healthcare. Worldwide presence and the resources to help you succeed.

    Cons

    Increasing competition and waning innovation. Investment in people and technology is getting squeezed due to a maturing market and increasing competition.

    Advice to Management

    Look at the best practices of the top innovating companies based on encouraging talent and investing in the technology they need to stay ahead.

    Nuance Response

    Feb 20, 2018

    Thank you for your feedback on Nuance. It's good to see you notice our strong market presence. We appreciate your advice to management .

  3. "Missing TouchCommerce"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Client Services Manager in Agoura Hills, CA
    Current Employee - Senior Client Services Manager in Agoura Hills, CA
    Recommends
    No opinion of CEO

    I have been working at Nuance full-time (More than 3 years)

    Pros

    Great past success story: great people, freedom, motivation, great product

    Cons

    Acquisition by Nuance: Like every acquisition brings process and changes which took away the fun. Less flexibility, less passion. Just work.

    Still an ok place to work at.


  4. "Installation Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    good benefits, good people, decent pay

    Cons

    unstable senior management, every year company suffers lay offs

    Nuance Response

    Feb 20, 2018

    Thank you for your review. Like many large companies, layoffs do occur. We hope before leaving you shared your thoughts on Nuance as a whole with your manager or HR as we are always looking to... More


  5. "Experienced Ops Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Nuance full-time (More than 5 years)

    Pros

    -Friendly Co-workers
    -Flex Schedule
    -Good Benefits(Health, Dental)

    Cons

    Lack of promotions
    lack of management push to next role
    IT not smooth across company
    Lacks most up to date tech programs(Oracle, Windows)

    Advice to Management

    Take care of your loyal employees

    Nuance Response

    Feb 20, 2018

    Thank you for your review. We're glad to see you enjoy the people you work with, schedule and benefits. One of Talent Acquisitions goals this year surrounds internal transfers and promotions. The... More


  6. Helpful (1)

    "Smart people work for sub-optimal Sr. Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior User Interface Designer in San Jose, CA
    Current Employee - Senior User Interface Designer in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Nuance full-time (More than 8 years)

    Pros

    Can be a hands-off experience, one can set their own hours within reason, working remotely is ok.

    Cons

    Guidance from management rarely ever creates favorable outcomes for subordiantes. One can't help to get the feeling that there's a lot of "talk" but very little

    Advice to Management

    Get the pay right in line with other employers for similar positions. We'll stop losing talent long enough to try and fix the things that are wrong with the place.

    Nuance Response

    Feb 20, 2018

    Thank you for your review. We're glad to see your group is able to work remotely and you enjoy this amenity. Your view on management advice is important and we hope you share your specifics with your... More


  7. Helpful (1)

    "Excellent colleagues who really support eachother"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nuance full-time (More than 8 years)

    Pros

    Great place to do great work. Colleagues and corporate really support you. Great on diversity too, especially gender. Management will help you grow and climb up the ladder.

    Cons

    Understaffed for the amount of work,. The bureaucracy in finance gets in the way.

    Advice to Management

    Fix finance, the PO process is impenetrable.

    Nuance Response

    Jan 25, 2018

    Thank you for your feedback. We are glad to see you enjoy Nuance as a company and have great co-workers around you. We strive to have a balance in diversity and it's nice to see you recognize this... More

  8. "Field Service Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Nuance full-time

    Pros

    All of my co-workers in my department.

    Cons

    Management and Direction that have taken in healthcare

    Nuance Response

    Feb 20, 2018

    Thank you for your response on Nuance. We hope you shared your experience before leaving Nuance with someone in your department or with your HRBP.


  9. "Project Manger"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Disapproves of CEO

    I have been working at Nuance full-time

    Pros

    Flexible work schedule (ability to wfh)

    Cons

    Management doesn't look to develop their staff.
    Pay disparity between men and women is glaring

    Advice to Management

    Train the Managers/Directors on how the pay structure and promotions work. They don't know..


  10. Helpful (1)

    "Operations Management Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Management Associate in Melbourne, FL
    Former Employee - Operations Management Associate in Melbourne, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Nuance full-time (More than a year)

    Pros

    Good insurance
    Flexible with doctors appointments or errands.
    Pay overtime.
    401k match
    Tuition reimbursement
    People is friendly
    Free popcorn and soda
    There’s a cafeteria

    Cons

    New schedule 9-6 or 10-7.
    Month end you could work as late as midnight
    People is not happy with new changes. Unless you work in Sales, Operations Management is not a good place to work if you have a family or go to school.

    Advice to Management

    Think about people like people; not like machines

    Nuance Response

    Feb 20, 2018

    Thank you for your feedback on Nuance. We're glad to see you are enjoying the flexibility, pay, and amenities. We hope you shared your advice to management prior to leaving with your boss or HR.


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