Nuance Reviews | Glassdoor

Nuance Reviews

Updated May 25, 2018
1,080 reviews

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3.3
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Nuance CEO Mark Benjamin
Mark Benjamin
12 Ratings

1,080 Employee Reviews

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Pros
Cons
  • Work/Life balance across some business lines is out of sync when compared with other companies (in 47 reviews)

  • Some deadlines were unreasonable and upper management would not realize how much how pressure they were applying on some teams (in 41 reviews)

More Pros and Cons

  1. "The new energy is exciting!"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Burlington, MA
    Current Employee - Anonymous Employee in Burlington, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nuance full-time (More than 5 years)

    Pros

    With our new CEO on board, there's a new energy buzzing and I see positive change on the horizon. It's a great time to be at Nuance, I'm excited to see what the future holds.

    Cons

    We're complicated. Sometimes it's difficult to untangle our problems because they're so intertwined. We need to simplify.

    Advice to Management

    Keep your focus on the employees - they're one of our greatest assets and we need them to feel valued, rewarded, challenged (in a good way) and happy. It will trickle down to our customers.


  2. "Challenging Scenarios with low rewards"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Burlington, MA
    Current Employee - Anonymous Employee in Burlington, MA
    Recommends
    Neutral Outlook

    I have been working at Nuance full-time (More than a year)

    Pros

    The work timings are on the dot and n one forces you to stay longer.
    The variables in the salary are comparatively less.

    Cons

    Working environment is acceptable to bare minimum. Have seem companies value their employees in much better ways.
    The system to set up new joiners are a mess and takes so long to receives all your proper credentials and tools to work.
     The work profile is nowhere near what was suggested during interview and selection.
    .The amenities are bare minimum and the HR low balls you in a big way when it comes to salary negotiations.

    Nuance Response

    May 16, 2018

    Thank you for your feedback. We hope you share your perspective of the work environment with your HR partner as it is important for us to know how our employees are feeling about the environment. If... More

  3. "New CEO"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Nuance full-time

    Pros

    We have high hopes that our new CEO will come in and make the changes that are needed to bring us back up to a leader in our industry

    Cons

    Old habits and practices from former CEO weigh us down and drive us in the wrong direction

    Advice to Management

    Embrace change, be transparent, plan in advance, update tools and processes to bring us up to par with competitors

    Nuance Response

    May 23, 2018

    Thank you for your feedback. We are all very excited to see what Mark will bring!


  4. Helpful (1)

    "Fast-paced, fun and exciting!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Burlington, MA
    Current Employee - Anonymous Employee in Burlington, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nuance full-time (More than 3 years)

    Pros

    Great products across all divisions, good pay and benefits, monthly health initiatives, flexible schedule.

    Cons

    Leadership in certain functions top heavy therefore takes a long time for simple things to get approved.

    Advice to Management

    Let change happen, it's needed! We're all excited for a new CEO and are already seeing positive outcomes.

    Nuance Response

    May 8, 2018

    Thank you for your review. We're glad you enjoy the different products we have throughout our divisions, overall benefits and flexibility. For specific asks it will take time to get approval so all... More


  5. Helpful (1)

    "Great time to be at Nuance!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Burlington, MA
    Current Employee - Anonymous Employee in Burlington, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nuance full-time (More than a year)

    Pros

    I've been at Nuance for just over two years and have never been more excited to be part of the company. We have a new CEO and some new senior executives who are bringing strong leadership, innovative ideas and a renewed focus on people and innovation.

    Nuance is filled with exceptionally talent employees who are working really hard on to innovate and remain leaders in the industry. Co-workers and the office environment are great , with a ton of flexibility, and I'm constantly working on cool, new projects. No day is the same for me and I wouldn't have it any other way.

    Cons

    Unfortunately, there are still some stale leaders at the top of the organization

    Advice to Management

    Focus more on people and culture initiatives - we are in a talent war, especially in areas with some of our bigger offices, and we need to continue to invest if we want to remain competitive


  6. "good opportunity to work ASR industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer
    Current Employee - Software Engineer
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Nuance full-time (More than a year)

    Pros

    have many cut edge ASR engines

    Cons

    need to study several different asr toolkit which wrap the same asr engines

    Nuance Response

    May 23, 2018

    Thank you for your feedback. We would encourage you to address this toolkit need directly with your manager. If there is a business case for this tool it is important for us to review it.


  7. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Nuance full-time

    Pros

    Dedicated Teams, Product Diversity, Customer Base

    Cons

    Micro Manage, lack product development, questionable sales model

  8. "Sr. Director of Engineering"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Nuance full-time

    Pros

    Global company working on wide range of products and services.

    Cons

    Lacks focus and necessary investment in the areas of innovation.


  9. "Service Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Nuance full-time

    Pros

    Great products and services offered

    Cons

    Not loyal to long term employees

    Nuance Response

    May 16, 2018

    Thank you for your feedback on Nuance. It's great you enjoyed the products and services while you worked with us. As for your comment about loyal and long term employees, we actually have several... More


  10. "Review of Nuance Communications"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Nuance full-time

    Pros

    Many resources, lots of encouragement.

    Cons

    There is very high production required.

    Advice to Management

    Consider less production requirement.

    Nuance Response

    May 8, 2018

    Thank you for your review on Nuance. It’s great to see in your time here you felt your peers encouraging you as that is very important to us. Also, resources were readily available at your need is... More


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