Nuance Reviews | Glassdoor

Nuance Reviews

Updated February 16, 2019
1,226 reviews

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3.2
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Nuance CEO Mark Benjamin
Mark Benjamin
89 Ratings

Employee Reviews

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Pros
  • "Able to work from home most of the time" (in 109 reviews)

  • "Great work life balance available" (in 83 reviews)

Cons
  • "Work/life balance can be challenging at times" (in 48 reviews)

  • "Some deadlines were unreasonable and upper management would not realize how much how pressure they were applying on some teams" (in 42 reviews)

More Pros and Cons

  1. "Nuance Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Burlington, MA
    Current Employee - Anonymous Employee in Burlington, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nuance full-time (More than 8 years)

    Pros

    Great employer, very innovative and creative

    Cons

    None - see 'Great employer, very innovative and creative'


  2. "10 Years of Enjoyment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Manager in Burlington, MA
    Former Employee - Program Manager in Burlington, MA

    I worked at Nuance full-time (More than 10 years)

    Pros

    Long history of a pioneering technology.
    Great location and building amenities.
    Comfortable offices and cubes.

    Cons

    Tough competition.
    Some legacy infrastructure and processes

  3. Helpful (1)

    "Good Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Scrum Master in Atlanta, GA
    Former Employee - Scrum Master in Atlanta, GA
    Doesn't Recommend
    Approves of CEO

    I worked at Nuance full-time (More than a year)

    Pros

    Good 401k and health benefits

    Cons

    Micro Managing from mid level managers

    Advice to Management

    Pay more attention to the mid management managers


  4. "Transformation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior IT Manager
    Current Employee - Senior IT Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nuance full-time (More than a year)

    Pros

    This company is going through a transformation. A focus on people and growth will bring rewarding careers and value for stakeholders

    Cons

    Big company, slow to turn the ship


  5. "Senior Product Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Product Manager
    Current Employee - Senior Product Manager
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Nuance full-time (More than 5 years)

    Pros

    Nuance is making a big investment in product right now.

    Cons

    Organization has been running thin for over a year and starting to feel the effects.

    Advice to Management

    Let go of the sacred cows.


  6. Helpful (7)

    "Monotonous work and non existant employee Recognition"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Burlington, MA
    Current Employee - Anonymous Employee in Burlington, MA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Nuance full-time (More than a year)

    Pros

    -The Onshore team aides and supports the process wonderfully.
    -The internal teams works in tandem with you.
    -There are no strict control over work routines as long as the work gets done on time.

    Cons

    -The management has no idea how to successfully utilize the team.
    -Overburden and overlapping of tasks leads to unnecessary delay in completion times.
    -Contradictory orders come down the chain of commands as to any problems take up to them.
    -No clear definition of job profile and you end up doing a lot of things which was never your task to begin with.
    -The company lacks highly in team motivation or any other positives vibes within the floor it leads to a dry monotonous labor very soon.


  7. "Lots of Potential, Lots of Challange"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Director
    Former Employee - Senior Director
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Nuance full-time (More than 3 years)

    Pros

    strong compensation and benefits
    Investing heavily in the right areas

    Cons

    Poor top down communication
    All decisions are made at the SVP level or higher

  8. "Former"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Healthcare in Melbourne, FL
    Former Employee - Healthcare in Melbourne, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Nuance full-time (Less than a year)

    Pros

    Benefits, vacation, nice coworkers, that’s it the benefits were fairly decent

    Cons

    They hire people and lay you off- don’t even mail you your belongings...they are discriminating towards older people and those with disabilities, people swear and act completely unprofessional, they do not train you and expect you to know the job at hand..run...

    Advice to Management

    Get it together


  9. "Poor Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Management Associate in Melbourne, FL
    Former Employee - Operations Management Associate in Melbourne, FL
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Nuance full-time (More than a year)

    Pros

    Good benefits. 4 weeks PTO. 401 Match. Good medical insurance. Flexible with doctor's appointment.

    Cons

    Inestability. Last week on the month we work long hours

    Advice to Management

    People has a life.


  10. "Nuance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Manager
    Former Employee - Operations Manager
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Nuance full-time (More than 5 years)

    Pros

    Good benefits and ability to work remote.

    Cons

    Work/life balance way off. Company has yearly reduction in force.