Nuance Reviews | Glassdoor

Nuance Reviews

Updated May 26, 2017
880 reviews

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880 Employee Reviews

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  1. Helpful (3)

    "Love working here!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Current Employee in Burlington, MA
    Current Employee - Current Employee in Burlington, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Nuance full-time (More than a year)

    Pros

    Very flexible schedule, ability to work from home and supportive management make Nuance a great place to work.

    Cons

    It is hard to get requisitions for new employees when a group is understaffed, which puts an excessive work load on everyone else's shoulders. I would also like to see better compensation - a lot of the employees take on much more than their job description demands and we are not being adequately compensated for that extra work.

    Nuance Response

    Feb 14, 2017

    Thank you for your feedback. We fill over 1,000 positions a year globally. It is true that there is a fair amount of rigor to get approval for requisitions. The other side of that is that there is a ... More


  2. "Good Pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in New York, NY
    Current Employee - Vice President in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nuance full-time (More than 8 years)

    Pros

    Diversified Portfolio, excellent technology, global presence

    Cons

    Diversified Portfilio spreads investments across products

    Advice to Management

    Investment more

    Nuance Response

    Feb 23, 2017

    Thank you for your feedback. Over 15 years, Nuance has amassed for worldclass technology portfolio with 4,300 patents and applications servicing 14 billion customer engagements per year and a client ... More


  3. "I'm really happy here at Nuance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Consultant in Portland, OR
    Current Employee - Technical Consultant in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nuance full-time (More than 10 years)

    Pros

    great team atmosphere, really friendly coworkers, supportive manager, LGBTQ affirming (including HR & upper management), interesting work, good benefits

    Cons

    I would like more people on my team.

    Advice to Management

    Keep up the great work of focusing on customers, increasing engagement and communication, and building a diverse workforce.


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  5. "QA engineer"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Rockville, MD
    Current Employee - Anonymous Employee in Rockville, MD

    I have been working at Nuance full-time (More than 5 years)

    Pros

    great work culture and nice people

    Cons

    Lots of work, may have to work weekends

    Nuance Response

    Feb 23, 2017

    Thank you for you feedback. At times at Nuance it can require all hands on deck. We are a team that pulls together to provide great products and services to our portfolion of 6,500+ clients.


  6. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Burlington, MA
    Former Employee - Anonymous Employee in Burlington, MA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Nuance full-time (More than 3 years)

    Pros

    Overall the product portfolio is strong.

    Cons

    Company culture is a significant weakness.

    Nuance Response

    Mar 2, 2017

    Thank you for your feedback. The culture here is definitely evolving. We have grown significantly both organically and through M&A. Some may view this as a weakness but we are looking at this as a ... More


  7. Helpful (2)

    "Very smart people, crazy environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Product Manager in Burlington, MA
    Current Employee - Senior Product Manager in Burlington, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nuance full-time (More than 3 years)

    Pros

    Really smart people working together; not very political. Cutting edge technologies that are intellectually interesting. Flexible working.

    Cons

    Direction changes often, so you need to be good at juggling and pivoting. Solidly male upper management. A tendency to set priorities but then drown them in noise.

    Advice to Management

    Be open to hiring more women to senior management positions. It will change the organization for the better.


  8. Helpful (1)

    "Solid employer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Burlington, MA
    Current Employee - Anonymous Employee in Burlington, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nuance full-time (More than 3 years)

    Pros

    Good HR department and benefits; the work is varied and interesting.

    Cons

    No major cons come to mind.


  9. "POC Shift Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - POC Supervisor in Remote, OR
    Former Employee - POC Supervisor in Remote, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nuance full-time (More than 5 years)

    Pros

    Strong company with many opportunities for advancement on communications side.

    Cons

    Reduction in force for some positions on transcription side.

    Nuance Response

    Feb 14, 2017

    Thank you for your feedback. Glad to see the acknowledgement of advacement opportunities. Today, more than 45% of our hires come from our workforce. It is true that in some of our business there has ... More


  10. "Seattle office is a decent place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA
    Negative Outlook
    Disapproves of CEO

    Pros

    Seattle office has some great people, leadership and talent. Nice office space.

    Cons

    Most years I was employed at Nuance there were quarterly layoffs.

    Nuance Response

    Feb 14, 2017

    Thank you for your feedback. Glad to see you acknowledge the great talent at Nuance. It is true that our business strategy has sometimes included layoffs.


  11. "Good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Burlington, MA
    Current Employee - Manager in Burlington, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Nuance full-time (More than 3 years)

    Pros

    The people I work with are committed to their work. My position allows for the flexibility I need to have the work-life balance I want.

    Cons

    The staffing on my team is lean. This foster tons of creativity and productivity but prohibits career advancement.


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