Nuance Reviews | Glassdoor

Nuance Reviews

Updated April 26, 2017
851 reviews

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  1. "Excellence is Nuance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Legal Account Executive in Northeast, NY
    Current Employee - Legal Account Executive in Northeast, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nuance full-time (More than a year)

    Pros

    At Nuance what separates us from everyone else is clearly our talent; Smart and educated. Combining that with our global reach, our creative minds and meshing it with cool, cutting edge technology makes for a stellar company. The proverbial cherry on top of the cake would be our Management team. They demonstrate excellence on a daily basis. Nuance is on a whole the most innovative and passionate firm in the marketplace.

    Cons

    Still looking for something to put here.

    Advice to Management

    Please continue to pour your hearts and souls into this company, if so, the talent you have amassed will continue to out perform for you.


  2. "Overall Great Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Healthcare Division in Burlington, MA
    Current Employee - Healthcare Division in Burlington, MA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great technology and products. Leadership has a vision for the company and articulates it to all employees. While the company has had success in a lot of areas, it is constantly looking for new areas for growth.

    Cons

    Like any large company, it can have it's bureaucratic challenges. Certain (but not all) things can be way harder than they need to be. As a company made up from many (and continuing) acquisitions, integration can be slow leading to big differences in processes, tools, etc between different parts of the company. We seem to be getting better at it, but it can still present challenges.

    Advice to Management

    Keep up the good work. Through company-wide and divisional all-hands meetings, you do a good job of keeping everyone aligned and up to date on the company's health and vision. Much better than other places I've worked.


  3. "Sales Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Engineer in Seattle, WA
    Current Employee - Sales Engineer in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nuance full-time (More than 3 years)

    Pros

    Great leadership team and a desire to help me to succeed. I feel my immediate management team is very supportive and collaborative. Good Benefits and ability to work remote.

    Cons

    Too many levels in management which at times can make it difficult to get things done. 401K match is not very good compared to what I have seen with other companies. I think it is 50% for first 4%.


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  5. Helpful (4)

    "Tough environment, but it is improving"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Burlington, MA
    Former Employee - Anonymous Employee in Burlington, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Nuance full-time (More than 3 years)

    Pros

    - Technology is cutting edge and interesting
    - Things are always changing, never making it a dull day
    - Recent improvements within functions to try and deliver a clear vision (used to be non-existent...but improving)
    - the CEO is retiring

    Cons

    - They don't invest in their employees- I don't think they know what career development is and onboarding is quite difficult
    - People don't appreciate hard work or late hours...they expect it and even getting a "thank you" is quite rare
    - A non-collaborative culture- management between business units/functions for whatever reason seem to be in a never-ending competition
    - Company tends to not think about long-term and puts a lot of band-aids on large problems

    Advice to Management

    Stop competing against one another, we all work for the same company


  6. Helpful (2)

    "Make a few changes and this place could be even better"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Burlington, MA
    Current Employee - Anonymous Employee in Burlington, MA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Nuance full-time (More than a year)

    Pros

    My co-workers are great. The team is strong and extremely collaborative. Also very supportive when your manager goes off on you for something they don't understand. Other divisions seek out my expertise and working with them is a joy. The compensation is good.

    Cons

    Two set of rules for employees. One for director-level and above. The other for anyone else. Be under direct orders not to talk to, reach out or help another department within the same division. Are we back in high school? Working for an extreme micromanager who says they aren't a micro-manager. Been told that I can't be trusted to do my job. Nothing can be sent/published without their approval. This holds up projects and programs then I'm asked why haven't these projects/programs been launched. It's because they haven't approved them. If I launch them, I get yelled at. If I don't I get publicly admonished in front of colleagues. I can't win. When I talked to HR about this, nothing was done. It's only gotten worse, almost retaliatory. Almost like they knew I went to HR about these specific issues. So why go back to HR and to be caught in this vicious cycle? There is nowhere for me to advance in the division which I find a bit frustrating since this is not what I was told when I joined the company more than a year ago.

    Advice to Management

    Like I said, the team I work on is great. Reassigning or removing some in management would be helpful in making this division more successful and more collaborative.


  7. Helpful (1)

    "This place is a acquisition nightmare"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in Sunrise, FL
    Current Employee - Product Manager in Sunrise, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Nuance full-time (More than a year)

    Pros

    Salary is fair for the job.

    Cons

    The Nuance acquisition strategy is extremely reactive and nothing is ever planned well. This is definitely a place where good software goes to die.

    Advice to Management

    Plan and execute better.


  8. "Nuance is interesting"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Research Manager in Boston, MA
    Current Employee - Research Manager in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nuance full-time

    Pros

    Work from home! No commute! Great work/life balance. Smart colleagues. Cool products. Small enough to know end-to-end systems; big enough to find someone who is an expert in whatever you're looking for.

    Cons

    Good compensation, but stingy on travel, hardware, or little perks.

    Advice to Management

    Employees look at more than just salary to know if they are valued. Splurge a little and buy new computers, monitors, snacks, or even products with our technology. They will appreciate it.


  9. "Great company for people interested in language"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Research Scientist in Arvada, CO
    Current Employee - Principal Research Scientist in Arvada, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nuance full-time (More than 5 years)

    Pros

    Nuance is a unique company that focuses solely on improving human-machine interaction better through the use of natural language processing. Not everyone at the company is working directly on NLP algorithms, but everyone is supporting language-based products at some level. It's very exciting to be working on cutting-edge technologies.

    Cons

    If you're interested in working for a small company, Nuance is not a good choice. It does come with some of the red tape that big companies have.


  10. Helpful (1)

    "Great Products & Returning to Growth!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Burlington, MA
    Current Employee - Anonymous Employee in Burlington, MA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Nuance full-time (More than 5 years)

    Pros

    Great colleagues all working hard to get it done!
    SAAS transformation is happening
    Starting to see investments beginning to be made in infrastructure
    Our products work and drive productivity improvements for all

    Cons

    Top down driven company (act like a big start up)
    Political agendas abound
    Ineffective leadership in several areas of the company

    Advice to Management

    Pay more attention to those getting things done and less to political agendas


  11. "Channel Marketing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Channel Marketing Manager in Burlington, MA
    Former Employee - Channel Marketing Manager in Burlington, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Nuance (More than a year)

    Pros

    Great boss and team. Really enjoyed the channel sales team that I supported.

    Cons

    Management across the business units is not very consistent. While my experience was very positive I've heard of other teams experiencing poor management, infighting, poor team support.

    Advice to Management

    Follow through on career development for your top team members and be more generous with bonuses to retain your staff.


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