Nuance 841 Reviews | Glassdoor

Nuance Reviews

Updated March 23, 2017
841 reviews

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Pros
Cons
  • Work-Life balance is pretty bad (in 36 reviews)

  • Upper management is uninterested in new ideas - they only want you to do as your told as quickly as possible (in 32 reviews)

More Pros and Cons

  1. "Terrible Leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance Manager in Burlington, MA
    Current Employee - Finance Manager in Burlington, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Nuance full-time (More than 3 years)

    Pros

    Not easy to identify them

    Cons

    the leadership at Nuance is incompetent at nearly all levels. The CEO is hated within the company and even SVPs complain about him. Nearly every week, a new priority arises and execs panic - teams are flipped from one project to the next. Many in the company are demoralized on a regular basis. You can see it in the hallways and in meetings. The company is now telling employees to write positive reviews here to try to raise their score
    to paper over the issues with the culture. Good companies don't need to do that.

    Advice to Management

    You need to be replaced.


  2. "Marketing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nuance full-time

    Pros

    Great team and products. Strong work / life balance and sense of community. Interesting work and challenging environment.

    Cons

    Limited career advancement in remote offices.

    Nuance Response

    Feb 1, 2017

    Thank you for your feedback. We are happy to see work-life balance highlighted as a pro. There are tons of our products and the interesting work that is highlighted. It is true that there is a link ... More


  3. "Former employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Burlington, MA
    Former Employee - Anonymous Employee in Burlington, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Nuance full-time (More than 3 years)

    Pros

    My manager and department was great to work with, tough but fair.

    Cons

    Billing terms and conditions on vendors made it difficult to work.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Review"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Nuance full-time

    Pros

    Large company, lots of project opportunities

    Cons

    Understaffed, not very flexible with location


  6. Helpful (1)

    "Good, Solid Company with Great Benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nuance full-time (More than a year)

    Pros

    Nuance's benefits are fantastic. They go way beyond your normal benefits. Since Nuance does business with so many companies, especially in their voice technology, it results in significant discounts for everyday products. For instance, I get an 18% discount on my AT&T bill. Salary and normal health benefits are good for any industry.

    Cons

    Nuance is a very large company, and they tend to overcomplicate everything they do internally. There's a tendency to micromanage due to a solid lack of trust in employees.

    Advice to Management

    Try to enable your employees instead of dictating actions that the "ivory tower" has decided are "best practices". Classic management failure 101.


  7. "Manager Of Data Engineering"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Burlington, MA
    Current Employee - Anonymous Employee in Burlington, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nuance full-time (More than 10 years)

    Pros

    we are the best in the world at what we do. Get to work on cutting edge technology that will change the world.

    Cons

    high stress environment, very competitive.

    Nuance Response

    Jan 26, 2017

    Thank you for your feedback. We do have leading edge products and sometimes to maintain that can create a stressfull environment. However, we try to counter balance with flexible work options, great ... More


  8. "Technical Training Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Training Specialist
    Current Employee - Technical Training Specialist
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nuance full-time (Less than a year)

    Pros

    This is company that values its employees, is moving in the right direction and is expanding its footprint in the markets.

    Cons

    Growth can be so fast that its hard to find who to contact regarding onboarding questions.

    Nuance Response

    Jan 26, 2017

    Thank you for your response. Onboarding is an area of focus in 2017 and we are working hard to ensure that all the great content that is on the Voice for onboarding purposes is organized in an easily ... More


  9. "QA Engineer"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Nuance full-time

    Pros

    Great work environment with highly skilled engineers.

    Cons

    Important information is not usually shared with the rest of the team.

    Nuance Response

    Jan 26, 2017

    Thank you for your feedback. Our focus in 2017 is communication and education. During our quarterly meetings, we have reviewed goals that cascade throughout the organization. We continue to make this ... More


  10. Helpful (3)

    "Offshore taking too many accounts"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Nuance full-time

    Pros

    I liked the team, I liked the manager, I liked the working conditions (mostly).

    Cons

    Too much focus is being placed on getting as much work offshore as possible.

    Advice to Management

    Get it over with. If you are trying to phase out the onshore production, just make it happen so that everybody can stop waiting for the other shoe to drop. Morale is getting lower every day.


  11. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Sunrise, FL
    Current Employee - Inside Sales Representative in Sunrise, FL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great technology company that treats their employees very well. Great benefits, stock options, 401k. Great culture and great management. Terrific technology. Fantastic place to work.

    Cons

    No cons that I can think of! Great place to work.



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