Nuance Reviews | Glassdoor

Nuance Reviews

Updated October 19, 2017
986 reviews

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  1. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Nuance full-time

    Pros

    I really enjoyed my time at Nuance. Great people, great technology and great benefits.

    Cons

    Some of the back office requirements for sales seemed a bit cumbersome and slowed sales process down in some ways but that's typical of big companies.


  2. "Absorbed the start-up I worked for and laid-off most 2 years later"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineering Management
    Former Employee - Engineering Management
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Nuance full-time (More than 3 years)

    Pros

    Benefits: 4 week vacation is standard, education grant> $5k per year, adoption support!

    Cons

    Don't work with employees to relocate them to other jobs in the company even if there are a good fit. Management lacks vision about what's coming next. Compensation is a bit subpar according to my peers, but I was treated ok.

    Advice to Management

    When employee sees they need to be more technical to move up, help them and don't stay in denial about their prospects - don't only think about your next move!

  3. Helpful (2)

    "Fun products and great research team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nuance (More than 10 years)

    Pros

    Remote work, good compensation, lots of interesting projects

    Cons

    Penny pinch on travel, hardware, non-essentials.


  4. Helpful (4)

    "Flexibility and fair treatment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Burlington, MA
    Current Employee - Project Manager in Burlington, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nuance full-time (More than 3 years)

    Pros

    Flexibility with regard to work hours and location, smart people

    Cons

    Moderate amount of turnover, some voluntary

    Nuance Response

    Jun 6, 2017

    Thank you for your response. We are glad to see that you are calling out our flexible work arrangements and the smart people here at Nuance. In such a competitive employment market we are proud to... More


  5. "Senior Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in Burlington, MA
    Former Employee - Senior Manager in Burlington, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Nuance full-time (More than 10 years)

    Pros

    Strong engineering talent
    Interesting Technology
    Chance to work on products that make a difference
    Up through VP level, does a good job promoting from within

    Cons

    Culture varies wildly between divisions
    Does a poor job of merging cultures from acquisitions
    Too much top down control, too little autonomy at Director / VP level
    Talent retention not a priority

    Advice to Management

    Do more to retain top performers, and move between verticals as business needs shift
    Drop questionable lines of business, rather than underinvesting, and letting them die on the vine.


  6. Helpful (2)

    "Nuance: Making Technology easier for everyone but their employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Nuance full-time (Less than a year)

    Pros

    The people in the NOC are some of the most dedicated people I have had the pleasure of meeting.

    Cons

    * The Seattle NOC is forced to work in a very inefficient manor: Broken tools to monitor with, but still held accountable for everything.

    * Some people would rather be unemployed than work here as they have quit with no notice.

    * Improvement initiatives only happen when out of town VP's are in the office and die when they leave.

    Advice to Management

    I recommend looking into ITIL. It would do this company a world of good, but only if followed.


  7. "Glad to be back!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in Burlington, MA
    Current Employee - Marketing in Burlington, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nuance full-time (Less than a year)

    Pros

    Great team structure, strong communication from exec leadership and empowerment to plan and executive my projects and programs. I left a few years back and regretted the move about six weeks after I left for a shiny object. But I was fortunate to have the opportunity to return and soon discover that I was in a wave of about six people that made the same "boomerang" move.

    Cons

    Nothing major other than the usual systems challenges of our procurement system, reporting resources, etc. but no deal breakers.

    Advice to Management

    Be mindful of chasms in teams across business units where senior management does not have good chemistry with their staff which can be poison. I'm fortunate and have never experienced it in my first go around with Nuance and even in my return.

  8. "Software Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Nuance full-time (More than 5 years)

    Pros

    I work for a good team

    Cons

    Upper management is looking to squeeze every dollar


  9. Helpful (1)

    "Stable market leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nuance full-time (More than 10 years)

    Pros

    Nuance is the only company in the world with the depth and breadth of services offerings in the enterprise speech reco space, and is a market leader in PS with many big name customers. May sound like a sales pitch, but it's just our daily lives and a great place to work as a result. I've been here a long time, so maybe I drank the Kool-Aid, but I'm also here with a lot of other people who have been here a long time - and that says a lot, too.

    (in Enterprise Pro Services)
    - Great customers
    - Consistent work
    - Regular opportunities to improve tools/process or work on new tech
    - Great people and culture

    Cons

    - Typical large public company stuff, I don't think any of this is any different from any other multi-billion public company

    Advice to Management

    IP retention and customer/market needs have to trump cost-control focus more often than they currently do.


  10. Helpful (1)

    "Worst"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Nuance full-time

    Pros

    None. Not one single thing. Unless you want to feel belittled and like you are an absolute idiot, do not work for this company under any circumstances. I cannot articulate into reasonable words how much they truly suck. Worst company every. They are the reason for the demise of medical records. Do not believe anything they tell you. Liars, all of them. If they say "new and exciting changes" you better believe the only excitement coming is that maybe you get to find another job. Seriously, absolutely horrible company to work for.

    Cons

    Everything. They are awful. Seriously. If I could rate them negative stars I would. They don't deserve 1 star.

    Advice to Management

    Bring work back to the U.S., treat employees like people not robots. How about a fair and reasonable pay scale?? How about some loyalty and compensation for those who have YEARS of experience?? How about some respect and appreciation?

    Nuance Response

    Sep 6, 2017

    We are sorry you had such a poor experience @ Nuance and hope you are in an opportunity that suits you. Thank you for your review.


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