Nuance Reviews in Seattle, WA | Glassdoor

Nuance Seattle Reviews

Updated February 9, 2017
26 reviews

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Seattle, WA Area

2.4
Star Star Star Star Star
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Approve of CEO
Nuance Chairman and CEO Paul A. Ricci
Paul A. Ricci
19 Ratings

26 Employee Reviews

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Pros
Cons
  • Zero respect for work-life balance (in 35 reviews)

  • Upper management is uninterested in new ideas - they only want you to do as your told as quickly as possible (in 32 reviews)

More Pros and Cons

  1. "Seattle office is a decent place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA
    Negative Outlook
    Disapproves of CEO

    Pros

    Seattle office has some great people, leadership and talent. Nice office space.

    Cons

    Most years I was employed at Nuance there were quarterly layoffs.

    Nuance Response

    Feb 14, 2017

    Thank you for your feedback. Glad to see you acknowledge the great talent at Nuance. It is true that our business strategy has sometimes included layoffs.


  2. "Sales Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Engineer in Seattle, WA
    Current Employee - Sales Engineer in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nuance full-time (More than 3 years)

    Pros

    Great leadership team and a desire to help me to succeed. I feel my immediate management team is very supportive and collaborative. Good Benefits and ability to work remote.

    Cons

    Too many levels in management which at times can make it difficult to get things done. 401K match is not very good compared to what I have seen with other companies. I think it is 50% for first 4%.


  3. "Beware"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Nuance full-time (More than a year)

    Pros

    Technology no longer sexy but there is potential.

    Cons

    Management is inept. CEO and team are in it for personal gain. They play favorites and are constantly cutting people and jobs and moving people offshore. Knew I had to go when I got my first and last bonus in STOCK not cash. Is that even legal?

    Advice to Management

    Quit and give the company a chance.


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  5. Helpful (1)

    "Word to the wise ..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Development Engineer In Test in Seattle, WA
    Former Employee - Senior Software Development Engineer In Test in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Nuance full-time (More than 3 years)

    Pros

    Nice work location in the downtown Seattle area, in an ancient building. Bagels served on Monday mornings, too. Some of the people are very friendly.

    Cons

    Management is looking to outsource as much as possible, so one might be skeptical as to the stability of their future at Nuance. Teams are not concerned with whether individuals flourish, enjoy their work or are particularly successful.

    Advice to Management

    What you are doing is counterproductive to how proper software is developed. Stop thinking that Nuance is some mecca of software and realize it is really just another place to work. Give your employees a real reason to stay.


  6. Helpful (8)

    "Acquisition and Layoff Culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Project Manager in Seattle, WA
    Current Employee - Senior Project Manager in Seattle, WA
    Doesn't Recommend
    Negative Outlook

    I have been working at Nuance full-time (More than 3 years)

    Pros

    Parity pay in the industry, some good people.

    Cons

    growth via acquisition, and inevitable layoff. No internal growth. No R&D. Poor Upper-Management.

    Advice to Management

    Fire Paul Ritchie.


  7. Helpful (1)

    "Good people, not so good leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - STE in Seattle, WA
    Former Employee - STE in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Nuance full-time

    Pros

    Smart and good people around you

    Cons

    Leadership always talks about "innovation" but I have not seen any.

    Advice to Management

    Listen to front line workers


  8. Helpful (4)

    "Run the other way!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Project Manager in Seattle, WA
    Former Employee - Senior Project Manager in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Nuance full-time (More than 5 years)

    Pros

    The employees that do so much with what little they are equipped with to be successful.

    Pay is slightly above market average.

    Cons

    If you care about personal growth or development, this is definitely not the place for you.

    Poor employee satisfaction and high turnover rate. This company could care less about developing its employees. No vision and clearly lacking in the ability to innovate.

    Advice to Management

    Get rid of Paul Ricci and all of his henchman.


  9. Helpful (2)

    "Too lean"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA

    I have been working at Nuance full-time (More than a year)

    Pros

    Nuance specializes in acquiring the best companies at what they do.

    Cons

    Integrating acquisitions, and staffing for growth is slow and painful.


  10. "Solid place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Recommends
    Positive Outlook

    I have been working at Nuance full-time (More than 3 years)

    Pros

    The company overall has great benefits and PTO. I've mostly encountered amazing people over the years. That's what has kept me there -- the people. There's also lots of diversity within the company if you're looking for lateral moves. Nuance is supportive of its employees.

    Cons

    With such a large company comes heavy, slow, and sluggish bureaucracy. I'd never want to be a manager at Nuance as they seem to get dumped on heavily by whatever manager is above them. The grindstone is favored over creativity at times.

    Advice to Management

    Let your workers explore some creative ideas. Also, don't just sit in your office on the phone all the time. Get out, move amongst the little people and get to know a bit about what they do and show your appreciation.


  11. Helpful (4)

    "Don't waste your time here."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Seattle, WA
    Former Employee - Senior Software Engineer in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Nuance full-time (More than 3 years)

    Pros

    - Good location for an office.
    - Free Unlimited Orca Pass
    - Beer in fridge
    - Coffee Machines

    Cons

    - Incompetent management
    - Favoritism
    - Active resistance to any change and anything new.
    - Managers regularly tell employees [sic] you should be working 55-60 hours a week.
    - Some of the worst Software practices and approaches out there.
    - In Professional Services Outbound team, they promoted a guy who is the most incompetent person in the team just because he's friends with the promoting manager.
    - Most of the people prefer excel sheets over Jira to manage daily tasks
    - Management expects people to send daily status emails! Talk about punching time cards.
    - The rudest Office Admin I've seen.

    Advice to Management

    If you don't change with times and keep up with engineering practices, you will guide the company off a cliff.



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