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What people are saying about Nuance
6 months ago
SR General Ledger Accountant
Hi everyone - Due to recent acquisition of Nuance Communications and Microsoft, we have been asked to leave and find a new job. Hence, I am looking for a new role and would appreciate your support. Thank you in advance for any connections, advice, or opportunities you can offer. I am a qualified Cost Accountant with 11 years of experience in GL, Finance and Accounting. Ready to join immediately. Thanks Bharat
7 months ago
I work for Nuance, which was just purchased by Microsoft. Now MS is selling off the medical transcriptionists to a company called Cognizant. I'd like to connect with other MT's/Scribes who have been through an acquisition. If you work for Cognizant, you get bonus points!
Salaries in Tech
9 months ago
Hello All, Does anyone got any idea about the salary range for Senior Software Engineer at Nuance Communications which is acquired by Microsoft Yoe - 6 - 7 years The interview feedback has been great so far. I am hoping to get a good amount. But again any inputs are appreciated. Thanks in advance!!
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Flexible: work from home one day per week" (in 235 reviews)
- "Good benefits and programs to help employess" (in 181 reviews)
- "The people selected make all the difference and the people I work with are great." (in 170 reviews)
- "Good work life balance and work from home option available." (in 140 reviews)
- "Good Salary and perks." (in 89 reviews)
- "stop pressure to meet their production/lines per hour and accuracy requirements for such low pay was really stressing me out!" (in 162 reviews)
- "Poor Management and slow in improving processes." (in 142 reviews)
- "Everything is bad about the company even the managers will tell you the same thing that don't join if you want a carrier growth." (in 71 reviews)
- "Completely indiscriminate and annual layoffs." (in 46 reviews)
- "Upper management is extremely aloof and cold to employees." (in 37 reviews)
Ratings by Demographics
This rating reflects the overall rating of Nuance and is not affected by filters.
Reviews about "work from home"Return to all Reviews
- 4.0Dec 10, 2016Anonymous EmployeeCurrent Employee, more than 8 yearsMontreal, QC
Great benefits (4 weeks vacation from the first year, stock plan, ...) Flexible hours and possibility to work from home when necessary to help balancing family and work life Great environment and smart talented team Top employers in Canada Really exciting to see that your work is used by millions of people Respect and recognition of performance
Distributed teams is sometime hard work with due to timezones but it's not a big deal
- 2.0Sep 28, 2021Senior Principal Product ManagerFormer Employee, more than 3 years
Cool technology and work from home possibilities
Can’t speak to the company as a whole but on the enterprise division it was a very negative environment with constant layoffs and reorgs. Senior management was horrible, they would constantly publicly give direction but then privately not support those decisions and cause confusion. Ideas chosen where given to the loudest not the best ideas. The CEO was brought in specifically to streamline the company for a sale and in doing so drove all the long timers with all the knowledge out. Very few people with knowledge of how the product works are left. Hodge podge of technology from various acquisitions.4
- 3.0Jan 15, 2017Anonymous EmployeeCurrent Employee, more than 1 yearBengaluru
Very methodical and transparent company to work with having different options working from home as well as from office.
Too many policy changes frequently to cope up with as well as non-productive middle level managementNuance Response7y
Thank you for your feedback. The Nuance presence in India is fairly new and so they are having to define and make adjustments which can feel like a lot of change. All changes are designed to create an efficient and productive work environment for employees.
- 5.0Jun 22, 2017Anonymous EmployeeFormer Employee
Worked from home and set own flexible hours
Work was outsourced and little to no work left. Pay cut as "dragon" could do the work - NOT.9
- 4.0Mar 26, 2018Associate Software EngineerCurrent Employee, more than 1 yearMontreal, QC
-Great benefits -4 weeks starting vacation (great for travelers) -Good starting salary -Ability to grow and climb to new positions -Can work from home fairly frequently (some teams even allow permanent work from home)
-Worked with proprietary technologies which hinders my ability to learn standard industry used tech -Some deadlines were unreasonable and upper management would not realize how much how pressure they were applying on some teams. -Sometimes hard to get feedback on where you stand on the team and the quality of your work. Waited about 1 year before asking about how I can get promoted to the next level upNuance Response6y
Thank you for your feedback. It's great to hear you are enjoying the overall benefits and amenities. We appreciate your advice to management.
- 2.0Feb 6, 2014Medical Language SpecialistCurrent EmployeeCharleston, SC
The only good thing and the only reason I am still here is being able to work from home. Even part time employees earn PTO (paid time off), though you use this for times when no work is available, holidays and sick leave.
Your work experience is not taken into consideration. So, if you are just starting out, this could very well be the place for you. But if you have years of experience, you will be making the same amount per line as someone fresh out of school. They even admit that to make a decent wage you need to make the incentives. One incentive is producing more lines that required in a given period. This seems to me to be possible to achieve except they make no adjustment for part time employees. And actually the incentive itself is not that great. The second incentive is based on quality score of 99.5% accuracy given every quarter. Very difficult to achieve due to points taken off for minor errors and the fact that people reviewing your work are not always right (what sounds like one number may sound like another number to someone else in a difficult speaker, etc). The company needs to remember that our work is based greatly on how good of a speaker we are editingtyping for and consideration should be given for difficult speakers, of which there are many. The company makes promises to the client for turn-around-times that are difficult to keep, hence, harassing the employees to meet these TATs. Take a look at their hierarchy pyramid. The people who actually produce the work are at the bottom and get the less pay by far. Way too many supervisors with supervisors with managers with managers, and so on and so on.8
- 1.0Jun 12, 2013Medical Language SpecialistFormer Employee, more than 1 yearHouston, TX
The ONLY pro to this job was that you are able to work from home.
This company is constantly trying to find ways to take away from their employees. From barely paying a living wage on regular transcription, then transitioning to voice recognition at half the pay, to taking away our decent health insurance and replacing it with a bare bones policy that covers NOTHING and costs 4x as much! I do NOT recommend anyone to work for this company! They sell you on all these wonderful opportunities, but you don't find out until later that they overhire grossly so there is not enough work available to allow you to hit your minimum lines. Of course they don't pay for waiting time -- you have to be available during your shift time whether there is work or not, but if you don't have enough work during your shift, you're expected to "flex" your hires to get your lines at other times. They promise a generous bonus program, but their expectations of quality are inhuman and their Quality Assurance is so nitpicky that it is impossible to earn the bonus.7
- 2.0Dec 8, 2020Medical ScribeFormer EmployeeMcKinney, TX
I liked the work from home aspect and it was a pretty good gig if you got a nice doctor.
It’s a professional and important job, and in my opinion you’re not paid enough for what you’re responsible for. Might be more worth it for people living in cheaper areas.1
- 3.0Sep 26, 2014Anonymous EmployeeFormer Employee
The pros of working at Nuance is they allow employees to work from home resulting in better work life balance. We were acquired by Nuance, and they guaranteed everyone's positions at the time of the acquisition. They were great about adjusting salaries to be competitive with the Nuance structure and similar companies. It is a fast paced environment with a lot of talented folks.
The different divisions within healthcare work in silos, so it is not integrated resulting in lack of clear direction and obtainable goals. They maintained all positions as promised but we were never fully integrated so it was challenging from the client satisfaction perspective.2
- 4.0Nov 20, 2023Quality Documentation SpecialistCurrent Employee
It was a very flexible job that allowed you to work from home in the medical field.
Managment wasn't the best and Pay was pretty low.