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Nuance

Acquired by Microsoft
Engaged Employer

Nuance

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Nuance Employee Reviews about "work life balance"

4.0

79% would recommend to a friend

(293 total reviews)

CEO Mark Benjamin

Mark Benjamin

90% approve of CEO

Ratings by category

4.1

Diversity & Inclusion

4.1

Work/Life Balance

4.0

Culture & Values

3.9

Compensation and Benefits

3.7

Senior Management

3.6

Career Opportunities

Ratings distribution

5 stars

23%

4 stars

25%

3 stars

19%

2 stars

12%

1 star

21%

Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

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Found 293 of over 3K reviews

Updated Nov 29, 2023

Reviews about "work life balance"

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293
    1. 5.0
      Sep 4, 2022
      Senior Business Analyst
      Current Employee
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very healthy work and life balance Very good pocily

      Cons

      Need to improve insurance policy

      1. 4.0
        Dec 10, 2016
        Anonymous Employee
        Current Employee, more than 8 years
        Montreal, QC
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Great benefits (4 weeks vacation from the first year, stock plan, ...) Flexible hours and possibility to work from home when necessary to help balancing family and work life Great environment and smart talented team Top employers in Canada Really exciting to see that your work is used by millions of people Respect and recognition of performance

        Cons

        Distributed teams is sometime hard work with due to timezones but it's not a big deal

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        1. 2.0
          Mar 13, 2021
          Customer Service Representative (CSR)
          Former Employee, less than 1 year
          Burlington, MA
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Lots of hours. Provided equipment. Started out a contractor.

          Cons

          Expect constantly growing overtime. Highly disorganized. Too much pressure and stress. No tech support, they have tech support but unknowledgeable and you have to troubleshoot yourself. Severely underpaid. Insurance is too expensive. Management has no idea how to do their jobs. Management is unsupportive. No support for escalated calls. High call volume with demanding and stressful expectations. Not worth the time. You will run yourself into the ground for little pay and not much else. Extremely high turnover. They claim to have and value work life balance but that's far from the truth. Also expected to work all major holidays.

          1. 4.0
            Apr 28, 2021
            Network Manager
            Former Employee, more than 1 year
            Pune
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Flexible working hours Good salary structure Work and life balance is good

            Cons

            Managers are biased and do favouritism

            1. 3.0
              Mar 2, 2021
              Software Engineer
              Current Employee, more than 1 year
              Pune
              Recommend
              CEO Approval
              Business Outlook

              Pros

              1. Higher management always try to improve process 2. Work culture is healthy 3. You will get all kind of resources to improve your skill sets. 4. Teams are not collocated due to that sometimes you will not see work/Life balance

              Cons

              1. If you are expecting good salary then this company is not for you :( 2. Zero perks

              1. 4.0
                Sep 29, 2022
                Software Developer
                Current Employee, more than 1 year
                Montreal, QC
                Recommend
                CEO Approval
                Business Outlook

                Pros

                great benefits great people very good work life balance (you can work whenever you want as long as you do your hours and don't miss your meetings) great place to learn especially for comp sci people

                Cons

                Salaries only increase greatly when switching positions or teams, not via promotions

                1. 3.0
                  Mar 8, 2022
                  Partner Trainer
                  Current Employee, less than 1 year
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Very flexible and has a good work to life balance.

                  Cons

                  Underpaid and I do not no why.

                  1
                  1. 3.0
                    Sep 16, 2020
                    Principal Change and Release Manager
                    Former Employee
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    work from home, employees work as a team to help resolve issues

                    Cons

                    difficult work/life balance due to platform outages resulting in some marathon incident bridges to help resolve issues

                    1. 5.0
                      Nov 29, 2013
                      Technical Support
                      Current Employee, more than 10 years
                      Aachen
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Technically advanced company, very interesting environment

                      Cons

                      Balance work/life not so easy

                      1. 3.0
                        Sep 26, 2014
                        Anonymous Employee
                        Former Employee
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        The pros of working at Nuance is they allow employees to work from home resulting in better work life balance. We were acquired by Nuance, and they guaranteed everyone's positions at the time of the acquisition. They were great about adjusting salaries to be competitive with the Nuance structure and similar companies. It is a fast paced environment with a lot of talented folks.

                        Cons

                        The different divisions within healthcare work in silos, so it is not integrated resulting in lack of clear direction and obtainable goals. They maintained all positions as promised but we were never fully integrated so it was challenging from the client satisfaction perspective.

                        2
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