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O'Charley's

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O'Charley's

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O'Charley's Reviews

Updated Jul 21, 2021

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Found 575 of over 580 reviews

3.1
40%
Recommend to a Friend
42%
Approve of CEO
O'Charley's President Craig Barber (no image)
Craig Barber
49 Ratings
Pros
  • "flexible schedule oppurtunities to be had(in 30 reviews)

  • "Great place to work with flexible hours(in 20 reviews)

  • Cons
  • "Long hours and not guaranteed pay(in 17 reviews)

  • "No real systems in place if people don't do their side work due to turnover in the industry being high anyway(in 16 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of O'Charley's and is not affected by filters.

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    1. 5.0
      Former Employee

      Great company

      Apr 14, 2021 - Server in Louisville, KY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very flexible great work environment

      Cons

      worked alot of doubles fought for hours

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    2. 1.0
      Former Employee, less than 1 year

      Busser/host

      Jul 21, 2021 - Anonymous Employee in Richmond, VA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice coworkers and discounted food

      Cons

      I literallyworked there right before covid. I was told I was going to make 7.25 an hour plus tip and they only gave me 5.25. Also they literally had me coughing and wheezing over utensils and folding napkins I'm sure I had covid.

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    3. 5.0
      Former Employee, more than 3 years

      Server Review

      Jul 7, 2021 - Server 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      flexible hours helpful and caring management

      Cons

      takes a while to work your way into good sections that make the best money

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    4. 4.0
      Current Employee, less than 1 year

      Good people, amazing regulars and fantastic management.

      Jun 28, 2021 - Server 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I enjoy the people i work with, and i get along well with the managers.

      Cons

      It’s a challenge sometimes on busy days, and some people are bad at doing side work.

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    5. 4.0
      Former Employee, less than 1 year

      It’s okay

      Jun 30, 2021 - Server in Cumming, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people are Nice and the money is good

      Cons

      Things were alittle disorganized which made people quit very often

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    6. 2.0
      Former Employee, more than 1 year

      So much drama

      Jun 28, 2021 - Host/Busser in Marietta, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good pay, tips + hourly

      Cons

      Everyone especially the managers are very cliquey. They weren’t allowed to have the right number of hosts we needed working at a time bc of the cost so they created a “silver ware roller” position to have an additional host who would have to do all the same work as the hosts but not get tipped out. It was terrible.

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    7. 2.0
      Former Employee

      Not a good place to work

      Jul 12, 2021 - Host 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good tips, nice customers, flexible

      Cons

      Bad management, rude colleagues, unfair workload.

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    8. 4.0
      Current Employee, more than 3 years

      Great coworkers

      Jun 17, 2021 - Line Cook 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great coworkers, free food for BoH

      Cons

      Bad management, no training, no communication

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    9. 3.0
      Current Employee

      Friendly and Fun

      Jul 10, 2021 - Line Cook in Nashville, TN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Able to transfer stores easily

      Cons

      Not given opportunities to rise up very often

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    10. 5.0
      Former Employee

      To-go at old Charley's

      Jun 7, 2021 - To-Go 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You make good tips and its a fun enviroment.

      Cons

      You better be good at organizing the orders!

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    Viewing 1 - 10 of 575 Reviews

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