O'Reilly Auto Parts Reviews | Glassdoor

O'Reilly Auto Parts Reviews

Updated August 12, 2018
1,542 reviews

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3.2
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O'Reilly Auto Parts CEO, Co-President Greg Johnson
Greg Johnson
18 Ratings

1,542 Employee Reviews

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Pros
  • "Get a very decent employee discount" (in 94 reviews)

  • "You learn a lot from customers as well as the ongoing training you do in the store" (in 23 reviews)

Cons
  • "Terrible upper management & store managers" (in 60 reviews)

  • "If part time they work you just under full time so that you are not eligible for full time benefits" (in 59 reviews)

More Pros and Cons

  1. Helpful (1)

    "Assistant Manager/Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Desert Hot Springs, CA
    Former Employee - Sales Associate/Cashier in Desert Hot Springs, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at O'Reilly Auto Parts full-time (More than a year)

    Pros

    Over 30 years customer service- Management experience-experience in ordering, receiving and checking in trucks-cashier and pos register experience-always on time to work and very dependable. - Able to work most hours/days.

    Cons

    I can share my cons at a later time.

    Advice to Management

    Able to work most hours and days. I'm very dependable and am always on time to work. I have 30 plus years of customer service and always enjoy greeting and giving excellent customer service to our guests.


  2. Helpful (1)

    "Installer Sales Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Jacksonville, FL
    Former Employee - Sales Associate in Jacksonville, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at O'Reilly Auto Parts full-time (More than 5 years)

    Pros

    Excellent cultures and values. Processes are very good. E-catalog very up to date.

    Cons

    High turnover. Moved managers around too much.

    Advice to Management

    Create a clean, organized, stable work environment

  3. "RSS Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at O'Reilly Auto Parts full-time

    Pros

    Meet new people and worked on autombiles on the side.

    Cons

    Didn't pay well, lied about promotions.

    Advice to Management

    Don't tell people you'll get a new better position and give it to someone else.


  4. "Sucks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at O'Reilly Auto Parts part-time

    Pros

    You work your butt off.

    Cons

    Don't even get 30 hours most works

    Advice to Management

    Be fair to all employees.


  5. "Installer Service Specialist"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at O'Reilly Auto Parts full-time

    Pros

    Work with your hours and good place to learn about parts.

    Cons

    Pay does not reflect hard work. Moving up in the company is hard.


  6. Helpful (1)

    "Not enough support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Millers Creek, NC
    Current Employee - Store Manager in Millers Creek, NC
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at O'Reilly Auto Parts full-time (More than 5 years)

    Pros

    Good benefits and somewhat flexible schedule

    Cons

    Not enough support from upper management

    Advice to Management

    Get in the nitty gritty with your managers when they are asking for help. Be more of a partner to them instead of a dictator.


  7. "Retail Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Springfield, MO
    Current Employee - Anonymous Employee in Springfield, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at O'Reilly Auto Parts full-time (More than 8 years)

    Pros

    Shift leader, ability to expand automotive knowledge. It is a beneficial company to work for. The ability to out source purchases is quite an advantage it holds over competitor. Benefits are good as well.

    Cons

    Low PAY, low commission overall

    Advice to Management

    Increase pay

  8. Helpful (2)

    "Counter Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - COUNTER SALES in Shawnee, OK
    Current Employee - COUNTER SALES in Shawnee, OK
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at O'Reilly Auto Parts full-time (Less than a year)

    Pros

    Enjoyable atmosphere to work in. Interesting customers and challenges. No two days are ever the same.

    Cons

    Very poor compensation package. Management seems to be unwilling to advocate for better wages on employee's behalf.

    Advice to Management

    Better pay would attract a better employee. I'm sure prospective employees are not even considering O'Reilly auto parts at all due to low starting wages.


  9. "Credit app team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great people to work for. All managers are nice and friendly. Promote from within.

    Cons

    Pay is not the greatest for lower level positions.


  10. "Parts Counter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at O'Reilly Auto Parts full-time

    Pros

    Flexible work schedule, multiple store locations

    Cons

    Poor management, need to be "part of the group"

    Advice to Management

    Learn to appreciate hardworking employees for work


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