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    O'Reilly Auto Parts Reviews

    Updated August 12, 2018
    1,542 reviews

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    3.2
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    O'Reilly Auto Parts CEO, Co-President Greg Johnson
    Greg Johnson
    18 Ratings

    1,542 Employee Reviews

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    Pros

    • "Get a very decent employee discount" (in 94 reviews)

    • "You learn a lot from customers as well as the ongoing training you do in the store" (in 23 reviews)

    Cons

    • "Terrible upper management & store managers" (in 60 reviews)

    • "If part time they work you just under full time so that you are not eligible for full time benefits" (in 59 reviews)

    More Pros and Cons

    1. Helpful (1)

      "Assistant Manager/Sales Associate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Sales Associate/Cashier in Desert Hot Springs, CA
      Former Employee - Sales Associate/Cashier in Desert Hot Springs, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at O'Reilly Auto Parts full-time (More than a year)

      Pros

      Over 30 years customer service- Management experience-experience in ordering, receiving and checking in trucks-cashier and pos register experience-always on time to work and very dependable. - Able to work most hours/days.

      Cons

      I can share my cons at a later time.

      Advice to Management

      Able to work most hours and days. I'm very dependable and am always on time to work. I have 30 plus years of customer service and always enjoy greeting and giving excellent customer service to our guests.

    2. Helpful (1)

      "Installer Sales Specialist"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Sales Associate in Jacksonville, FL
      Former Employee - Sales Associate in Jacksonville, FL
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at O'Reilly Auto Parts full-time (More than 5 years)

      Pros

      Excellent cultures and values. Processes are very good. E-catalog very up to date.

      Cons

      High turnover. Moved managers around too much.

      Advice to Management

      Create a clean, organized, stable work environment

      3. Join the O'Reilly Auto Parts team
      See Our Latest Jobs

    3. "RSS Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Neutral Outlook
      Approves of CEO

      I worked at O'Reilly Auto Parts full-time

      Pros

      Meet new people and worked on autombiles on the side.

      Cons

      Didn't pay well, lied about promotions.

      Advice to Management

      Don't tell people you'll get a new better position and give it to someone else.

    4. "Sucks"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at O'Reilly Auto Parts part-time

      Pros

      You work your butt off.

      Cons

      Don't even get 30 hours most works

      Advice to Management

      Be fair to all employees.

    5. "Installer Service Specialist"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends

      I have been working at O'Reilly Auto Parts full-time

      Pros

      Work with your hours and good place to learn about parts.

      Cons

      Pay does not reflect hard work. Moving up in the company is hard.

    6. Helpful (1)

      "Not enough support"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Store Manager in Millers Creek, NC
      Current Employee - Store Manager in Millers Creek, NC
      Recommends
      Negative Outlook
      Approves of CEO

      I have been working at O'Reilly Auto Parts full-time (More than 5 years)

      Pros

      Good benefits and somewhat flexible schedule

      Cons

      Not enough support from upper management

      Advice to Management

      Get in the nitty gritty with your managers when they are asking for help. Be more of a partner to them instead of a dictator.

    7. "Retail Service"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Springfield, MO
      Current Employee - Anonymous Employee in Springfield, MO
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at O'Reilly Auto Parts full-time (More than 8 years)

      Pros

      Shift leader, ability to expand automotive knowledge. It is a beneficial company to work for. The ability to out source purchases is quite an advantage it holds over competitor. Benefits are good as well.

      Cons

      Low PAY, low commission overall

      Advice to Management

      Increase pay

    8. Helpful (2)

      "Counter Sales"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - COUNTER SALES in Shawnee, OK
      Current Employee - COUNTER SALES in Shawnee, OK
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at O'Reilly Auto Parts full-time (Less than a year)

      Pros

      Enjoyable atmosphere to work in. Interesting customers and challenges. No two days are ever the same.

      Cons

      Very poor compensation package. Management seems to be unwilling to advocate for better wages on employee's behalf.

      Advice to Management

      Better pay would attract a better employee. I'm sure prospective employees are not even considering O'Reilly auto parts at all due to low starting wages.

    9. "Credit app team"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      Pros

      Great people to work for. All managers are nice and friendly. Promote from within.

      Cons

      Pay is not the greatest for lower level positions.

    10. "Parts Counter"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook
      Approves of CEO

      I worked at O'Reilly Auto Parts full-time

      Pros

      Flexible work schedule, multiple store locations

      Cons

      Poor management, need to be "part of the group"

      Advice to Management

      Learn to appreciate hardworking employees for work

    Showing 1,542 of 1,553 reviews
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