OMG Tech Help Reviews in Delray Beach, FL | Glassdoor

OMG Tech Help Delray Beach Reviews

Updated April 6, 2017
36 reviews

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Delray Beach, FL

3.1
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Elliot Loewenstern
25 Ratings

36 Employee Reviews

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  1. "Resolved customer computer issues and installed propriety software remotely using Logmein and Five9."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Help Desk Tech in Delray Beach, FL
    Current Employee - IT Help Desk Tech in Delray Beach, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at OMG Tech Help full-time (More than a year)

    Pros

    I loved working in the IT Dept at OMG. It was a family atmosphere. I made many friends there, but most importantly I learned so much from the techs that were more experienced than I was. It had made me a much better tech.

    Cons

    The company was seized by the FTC for defrauding the public. Sales persons were told to lie to customers in order to get them to buy our services.

    Advice to Management

    Become persons of integrity and stop stealing money from the elderly by lying to them.


  2. "Company was shut down by FTC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Director in Delray Beach, FL
    Former Employee - Human Resources Director in Delray Beach, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at OMG Tech Help full-time

    Pros

    Great and loyal employees. Held on until the end.

    Cons

    Owners were unethical and were shut down by the FTC

    Advice to Management

    Stop being greedy.

  3. "Quality Assurance Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - QUALITY ASSURANCE and CUSTOMER SERVICE in Delray Beach, FL
    Former Employee - QUALITY ASSURANCE and CUSTOMER SERVICE in Delray Beach, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I loved the work I was doing

    Cons

    Sometimes employees did not follow policy and was not trained properly


  4. "The Best Atmosphere to Work In"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Delray Beach, FL
    Former Employee - Sales in Delray Beach, FL
    Recommends
    No opinion of CEO

    I worked at OMG Tech Help full-time (More than a year)

    Pros

    As one of the original employees of OMG, I can personally say I have experienced the peaks and valleys to their fullest. The atmosphere was positive and upbeat, and could very well be the most rewarding experience I have ever had. We sold compliantly and were extremely intrinsic of satisfying the customer's needs. It is very simple; the computers were fixed to the standards of the customer. At OMG, I was trained that the company was to never be compensated if the customer was not satisfied. We were to not "high pressure" close customers, and when necessary dismissed representatives that did not sell compliantly. Reps weren't even allowed to have pens at their desk, nor were they to have phones or store any customer info. at all. It was a generally acknowledged rule that no customer was to be overlooked or taken advantage of. We helped so many people navigate the computer. It is not easy for everyone to locate the windows key!

    Cons

    The biggest con of working at OMG is that the experience is no longer; What the press had failed to mention was that there are hundreds of thousands consumers that were fully satisfied. Calls were monitored for quality assurance and I can definitely guarantee that the techs took hours upon hours (even days in some cases) to properly fix the computers the right way. Anyone who was in that building knew exactly what was expected of them.

    Advice to Management

    It's not about what you walk away from, it's about what you walk away with. I personally walked away with a learning experience that is beyond priceless.


  5. "The owners were convicted crooks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous in Delray Beach, FL
    Former Employee - Anonymous in Delray Beach, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at OMG Tech Help full-time (More than a year)

    Pros

    The Wild Wild west. Do anything you want.

    Cons

    The company got shut down by the FTC and Florida state.

    Advice to Management

    Stop being dishonest


  6. "Sales representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Delray Beach, FL
    Former Employee - Sales Associate in Delray Beach, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at OMG Tech Help full-time (More than a year)

    Pros

    Health Benefits
    Some of the management were very good

    Cons

    Everything else
    Crowded boiler room environment that was never cleaned properly
    pricing constantly changing
    having to pitch other items

    Advice to Management

    Better cleaning service
    better choice in employees


  7. "Great individuals but greedy owners and filthy environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Computer Technician in Delray Beach, FL
    Former Employee - Computer Technician in Delray Beach, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at OMG Tech Help full-time (More than a year)

    Pros

    Employees are mostly helpful, encouraging people

    Cons

    Ownership and management do not care about workers, very dirty workplace, lots of violations

  8. Helpful (2)

    "STAY FAR, FAR AWAY!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Delray Beach, FL
    Current Employee - Anonymous Employee in Delray Beach, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at OMG Tech Help full-time

    Pros

    NONE NONE NONE NONE NONE

    Cons

    Stay far away! This company is not only filthy, but they fire all their employees, management included after using them for a few weeks. They break all sort of laws and smoke indoors. Everyone who works here is a drug addict

    Advice to Management

    Hire managers who are not drug addicts, and actually have higher than a GED or high school diploma


  9. "Promised the world"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Delray Beach, FL
    Former Employee - Sales Associate in Delray Beach, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at OMG Tech Help full-time (Less than a year)

    Pros

    It's a pay check. I learned a lot about computers. Some of the people who work there are nice. That's about it.

    Cons

    Where to start! The only way to move up in the company is to sleep your way to the top, they care very little about the quality of work you do. They do not live up to their promises as far as reviews and pay raises. They do not give you time and a half for working holidays, they don't pay overtime even if you worked it. They do not offer sick time or bereavement time, they couldn't care less about their employees.One of the owners is a crook and not even suppose to be involved in phone rooms. All they care about is making a buck off of the elderly and the computer illiterate

    Advice to Management

    Try running an honest company for once, take care of your employees!


  10. "Great environment to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Intelligence Developer in Delray Beach, FL
    Current Employee - Business Intelligence Developer in Delray Beach, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OMG Tech Help full-time (Less than a year)

    Pros

    Best place to grow within the company, fair salary, working hours are great for my schedule, management are easy to access, they always hear your opinions.

    Cons

    so far I have no complains


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