ON24, Inc. San Francisco Reviews

Updated Dec 13, 2020

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3.5
62%
Recommend to a Friend
97%
Approve of CEO
ON24, Inc. CEO Sharat Sharan
Sharat Sharan
58 Ratings
  1. Helpful (1)

    "Fantastic Experience"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Executive Assistant to Chief Executive Officer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ON24, Inc. full-time for more than 5 years

    Pros

    ON24 has great people working for them. They all work so hard and are always willing to help when needed. There's always someone who's willing to give you a chance if you want it. Sharat Sharan, Mike Badgis, and Mary Daquioag all helped me every step of the way and I truly thank them for everything they've done for me. ON24 felt like family and I'll always appreciate them.

    Cons

    Work/life balance was always tricky, but that's the case for most places anyways. Things could be really stressful, but it wasn't consistently stressful on a daily basis. I can't say I have anything truly negative to say about ON24 and will continue to cheer on their success from the sidelines.

  2. Helpful (1)

    "No Room to Grow"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Finance in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook

    I worked at ON24, Inc. full-time

    Pros

    Flexibility for remote work. Great product.

    Cons

    Senior management unable to address issues with the mid-management level.

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  3. "Great company, growing fast"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ON24, Inc. full-time for more than 5 years

    Pros

    Great team working ethic, compensation and benefits are good, allows remote.

    Cons

    Can’t think of any cons

  4. Helpful (8)

    "Negative experience"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at ON24, Inc. full-time

    Pros

    Coworkers were nice for the most part

    Cons

    Terrible work life balance. Team is way understaffed. I had a terrible manager who is not capable of managing people. Absolutely zero perks. Low PTO allowance and minimal paid holidays. 401k match is a joke ($500). Mediocre benefits (insurance premiums not fully paid unless you choose the high deductible plan). It’s an old company, but without the benefit of being an established company, only the cons. I would not recommend this company.

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  5. Helpful (4)

    "Do not join here"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - QA Engineer in San Francisco, CA
    Doesn't Recommend
    Approves of CEO

    I have been working at ON24, Inc. full-time for more than 3 years

    Pros

    If you are dumb and talks nonsense to show off this place Is right for you.

    Cons

    Too much micro management Dumb and selfish Managers

  6. Helpful (1)

    "Great potential"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Executive in San Francisco, CA
    Recommends
    Neutral Outlook

    I worked at ON24, Inc. full-time for more than a year

    Pros

    lots of money to be made

    Cons

    old company, has its quirks and issues like any other big company. Pay is low compared to other bay area companies.

  7. Helpful (5)

    "Relaxed work environment and Great HR. Salaries have room for improvement."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Lead Software Engineer in San Francisco, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at ON24, Inc. full-time for more than 10 years

    Pros

    **********Engineering********** - The department has about 6 or 7 active projects, and people work on multiple projects at a time, not by mandation but my choice. Before I left ON24, I was involved in 2 projects, and was requesting to work on a 3rd because of the technology. The work is very relaxed and the managers are easy to work with. There was one manager who used to take the achievements of the team members and pass them off as personal achievements to the upper management, but ever since that manager left ON24, recognitions have been going great for all the achievers. Slacking off during work is of course not acceptable, but there are plenty of opportunities to correct oneself. So, there is no fear of suddenly getting called into a room and being fired (which happens at a lot of IT companies in the Bay Area). In fact, with the relaxed work environment, you have to really put in an effort to be considered to be slacking. The projects are great, and they are all profitable. Free lunch, free snacks, and freedom to work from home once or twice a week. The salary....well, that is something for the 'Cons' section below. **********Fun fact********** - ON24 was one of the companies that thrived during the 2009/2010 recession while other companies closed shop. This was all because of their flagship product which is still one of the active projects in the Engineering department. **********Human Resources********** - Before 2017, the human resources was just okay. They did their job, answered benefit questions, solved "solvable" issues, etc. After 2017, the human resources team has improved tremendously due to a lot of great people joining the HR team. The benefits have improved greatly, but more importantly the personal care and attention has gone through the roof! ~~~Special mention to Marla Pascoe~~~: When I was an employee at ON24, I had a problem with dental insurance for my son. Due to a filing error, my son was excluded from the plan. Marla put in a huge amount of effort to get him included in spite of the plan being out of the government mandated time for adding dependents. She did, what everyone said was impossible, and got my son into the plan. Now, comes the kicker, 6 months ago I left ON24 for greener pastures, and last month I had another issue related to my son's dependent care FSA. The time for reimbursement had expired due to my status as an ex-employee. I made 9 calls to the FSA company to no avail. NOBODY helped, since the idea was that when the time for FSA reimbursement expires, there is nothing anybody can do whatsoever. Well, I called Marla...she went above and beyond, made 5 phone calls and sent 15 emails, and got my reimbursement within 2 weeks. Please note that this is for an EX-employee...and if this is the care that Marla and the HR show to an employee who is no longer with ON24, just imagine their outlook towards the ON24 family. Very good job! Keep it up!

    Cons

    Two cons: The first con is that the salaries are not up to mark. They are not bad, but are slightly below the experienced based market value in an environment where the big IT companies pay more than the presumed market value. The salaries have room for improvement...especially to avoid the FOMO that experienced employees get when they compare themselves with peers at other IT companies. I know this, because I was one of them. The second con is that the company has still not gone public though the upper management has been promising to do so "very soon" for the past 8 years! This is definitely not good. I understand that the CEO wants the company to go public only after showing massive progressive growth for 4 consecutive quarters, but employees get tired of waiting at a "20 year startup" especially when the smallest of dips in the progressive growth becomes a reason for the CEO to restart the countdown.

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  8. Helpful (1)

    ""Most Impactful Platform we have ever deployed""

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Enterprise Account Executive in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ON24, Inc. full-time for more than 3 years

    Pros

    ON24 delivers their customers enourmous value across multple channels. If you are considering joining ON24 you will find an incredibly supportive enviornment. The leadership of the CEO allows every person to drive personal success, thrive and enjoy a real quality of life. ON24 is a well oiled machine. Impressive marketing organization. The best CS team in SAAS, with the happiest customers. I could not endorse a company more strongly. As an employee you will find you are treated with respect. The platform is World Class. The customers rave about the impact and value of ON24.

    Cons

    Tried long and hard to think of a "Con". In three years I do not recall any over arching issue that was not addressed.

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  9. "Credit & Collections Analyst"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ON24, Inc. full-time for more than 3 years

    Pros

    Great place to work, great CEO who care for his employees and listen. Very friendly co-workers. Company is growing and working towards IPO. CMO is doing the great job, webinarworld is a great success. Yes

    Cons

    Don’t think of any, I was happy working for ON24.

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  10. "SDR"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Development Representative in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ON24, Inc. full-time for more than a year

    Pros

    The sales culture was really nice. I would say everyone was really friendly with one another. Everyone is really nice. I never felt any toxicity with the culture at ON24. I enjoyed everyone I worked with and coming to work everyday felt like being around friends. They also do care about internal growth / promotion from within. Great work / life balance.

    Cons

    They really need to work on their benefits and perks. Not comparative within the industry. They do not offer any parental leave outside what is required by the state. They only offer catered lunch 3 days a month, and food is expensive in the financial district. Pre-tax commuter benefits but no reimbursement.

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