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ONEOK Reviews

10 reviews

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Current Employees

3.0
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ONEOK President & CEO Terry K. Spencer
Terry K. Spencer
4 Ratings

10 Employee Reviews

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Pros
  • Great work life balance and plenty of opportunity to move around (in 5 reviews)

  • Great company with a wealth of talent (in 8 reviews)

Cons
  • The one person is soo right about market based pay (in 9 reviews)

  • Market based pay is well under actual market (in 8 reviews)

More Pros and Cons

  1. "Employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Jenks, OK
    Current Employee - Anonymous Employee in Jenks, OK
    Approves of CEO

    I have been working at ONEOK (More than a year)

    Pros

    The people within the organization are amazing. Some of the greatest people I have met.

    Cons

    There are too many layers of middle management. They hire great people, then tell them to do things another way and don't value the front line's opinion.

    Advice to Management

    Listen to the people doing the actual job.


  2. "Conservative, but stable."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff Auditor I in Tulsa, OK
    Current Employee - Staff Auditor I in Tulsa, OK
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at ONEOK full-time (More than a year)

    Pros

    ONEOK is a conservative midstream energy business headquartered in Tulsa, OK. Working at ONEOK isn't necessarily the most exciting job, but it does provide great benefits with modest pay. ONEOK does not believe in layoffs so as long as you perform to the expectations set for you, you should have no problem holding down the job.

    Cons

    The price of crude oil drastically effects the price of ONEOK's stock, and the price of crude isn't predicted to rise anytime soon, so there's that. Pay is below average for similar positions in the market.


  3. "OK"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pipeline Controller in Tulsa, OK
    Current Employee - Pipeline Controller in Tulsa, OK
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at ONEOK full-time (More than 5 years)

    Pros

    Good work environment, great teams free coffee and nice CEO

    Cons

    No advancement opportunities. I have what it takes to move up but I am not in the cycle. The money is below market.

    Advice to Management

    I would love to see more money more of a bonus and better opportunities to move up


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  5. Helpful (3)

    "It's ok"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tulsa, OK
    Current Employee - Anonymous Employee in Tulsa, OK
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at ONEOK full-time (More than 5 years)

    Pros

    You are left to complete projects without micromanaging. About the only thing I saw people fired for was poor ethics. If weather or bad circumstances hit a project, it was not considered the personal fault of the project team. That is different from some other energy companies. Some managers are great at making employees feel valued and heard. They provide the right stretch assignments and can grow the employees knowledge base.

    The discounts at ONEOK are pretty good. 1/2 off Drillers tickets (local AA ball club) and pre-sale access to concerts at the BOK Center. Discounts on other stuff are less.

    Cons

    Other posters have touched that there management categorizes employees as mules and stars. Stars go on recruiting trips and interview prospective employees. Mules do not. Mules are kept around to do the work but are not considered for advancement. They are not abused but expected to stay in place regardless of performance, good or bad. The value they bring to the company is often attributed to stars, even if the star had little to do with it. Star employees are often mentor, are promoted quickly and sometimes do not finish projects before moving to the next position. Star employees often receive 2nd and 3rd chances without being relegated to mule status. These things aren't minor and would be automatic dismissals at other energy firms. Year after year, poor performers are retained, both stars and mules.

    Some managers understand very little about the business or what they are responsible for. There are no clear and accountable goals for managers. If a manager fails year after year, there are no consequences. These managers provide no direction to their reports and the whole organization suffers. There's lots of talent being wasted this way.

    Pay and benefits are well below market. Without the stock award program, the average employee receives no cash incentive for safety, good operations, appreciation ect. The stock award program will end in a few years after the last tranch of stock is awarded. There are no safety awards or free shirts like other energy firms.

    Advice to Management

    Bring back the old culture. It used to be pretty collegial and now it is overtly political.

    Bring back the zero tolerance policy on nepotism. There are a growing number of parent/child employee pairs even if they report to different people in different divisions. It used to be rare and only child-in-law but now there are more than a few parent/child or parent/children pairs working in the HQ office.

    Get rid of the DCHP program and replace it with an HSA. For those who don't know, the alternative to the PPO at ONEOK is like an HSA plan but rather than the company funding a savings account the employee owns, they fund an account that the company owns and is cap it's balance at 5k. If you leave the company, they keep the money.

    Take the time to actually figure out which managers provide value and which ones just punch the clock waiting for retirement. Fire or early-retire the bad mangers. ONEOK does not have a lot of overhead or spare employees so bad managers have large impacts on individual business units.


  6. Helpful (3)

    "Solid company with solid mgmt"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Oklahoma City, OK
    Current Employee - Anonymous Employee in Oklahoma City, OK
    Recommends
    Approves of CEO

    Pros

    Average comp
    Good bonus
    Plenty of vacay
    Great asset base
    Laid back work place (at least at ONG)

    Cons

    Professional and career development are talked about but not specifically addressed nor are they acted upon.
    Lots of dead weight in the work force and it seems ONG won't fire someone unless they break the law. This drags down the rest of the company.
    Over staffed and not enough work to keep everyone busy. Typical of a quasi governmental entity like a utility.
    Low wages compared to other companies.

    Advice to Management

    Communicate possible career development plans or processes to employees so they can have an attainable career goal to work towards.
    Bump salary so employees won't leave.


  7. Helpful (3)

    "Smoke and Mirrors"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Great work/ life balance with flexible work schedule.

    Excellent Vacation/ Sick Time

    Community involvement.

    Cons

    There are too many layers of middle management. The C-Suite seems to understand to cause of the many challenges within the current ONEOK culture. The first-line employees experience the layers of bureaucracy. The middle management (repetitative layers of VPs, directors & managers) are too concerned with filters communication rather than being leaders. Communication requires two passing information up & down the chain.

    Market based pay is similar to government pay scale with the exception of no COL increases. This stifles the performance of top tier talent. Little reward for exceptional performance.

    Advice to Management

    Stop rewarding "yes men"! Reward forward thinking strategic planners who can execute well thought out initiatives.


  8. "It's a Job"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ONEOK full-time

    Pros

    Ability to move up the chain quickly, so to speak, if you show any sort of self motivation. Annual reviews usually result in decent pay raises.

    Cons

    Always short staffed because it takes 6 months to hire someone. And while pay is decent, it is lower than the industry standard, and therefore retention is terrible.

    Advice to Management

    It would be helpful if someone could learn to lead. Please, someone make a decision already. Endless meetings with no results. Talk about inefficiency!


  9. "eh...ok place to work"

    Star Star Star Star Star
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    they pay well, some departments flexible

    Cons

    not what you know but who you know


  10. Helpful (3)

    "It's a job"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ONEOK full-time (More than 3 years)

    Pros

    Good safety culture, gets you the experience to move to a real energy company. Opportunities if you are willing to move to ND.

    Cons

    Pay is not market based it is well under, company does not seem to promote from within and I've work as many as 17 days in a row due to not having coverage.... 12 hour days and nights

    Advice to Management

    Pay your people more and the will stick around


  11. Helpful (1)

    "good job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Gas Department
    Current Employee - Gas Department
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at ONEOK full-time (More than 5 years)

    Pros

    laid back atmosphere, good benefits, strong company to be with. They match 6% 401K and they are very involved in the community in Oklahoma.

    Cons

    The market based pay system seems to be very low in the market that you are in. Management won't argue with this they know it's true.

    Advice to Management

    Promote from within. Don't let great employee's leave over pay.


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