ORC International Reviews | Glassdoor

ORC International Reviews

Updated June 17, 2017
106 reviews

Filter

Filter

Full-time Part-time

2.6
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Tom Markert
4 Ratings

106 Employee Reviews

Sort: Popular Rating Date

Pros
  • Great Work Life Balance and a great amount of vacation time (in 6 reviews)

  • Easy to find and wonderful work environment (in 10 reviews)

Cons
  • A lot of bullying coming from upper management and particular team members (in 9 reviews)

  • Work-life Balance is quite variable (in 5 reviews)

More Pros and Cons

  1. Helpful (2)

    "Telephone Research Interviewer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Reno, NV
    Former Employee - Anonymous Employee in Reno, NV

    I worked at ORC International part-time

    Pros

    You can make and change your own schedule. Lenient on absences. Casual environment.

    Cons

    The higher your completion rate, the more your quality rating seems to go down. The scripts are rigid and inane and sometimes with errors, but you are not allowed to use any common sense whatsoever.

    Advice to Management

    Communicate more, figure out what manager or staff person is responsible for what. Make sure the scripts are at least correct.


  2. Helpful (2)

    "ORCID Program"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate in Boston, MA
    Current Employee - Associate in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The ORCID program is a great first job after work. Even if you decide that market research isn't for you in the long run, you're learning valuable skills that are transferable to many other jobs and areas. The Boston office in particular is amazing - everyone is so friendly and willing to help. After you go through training you have a big say in what clients/types of projects you're most interested in.

    Cons

    I started in July...but none so far!


  3. "Vice President"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President in Boston, MA
    Former Employee - Vice President in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ORC International full-time

    Pros

    There are wonderful team members who work together and always have the best interest of their clients in mind. There is a focus on growing individuals and helping them to form their own career path. The clients are great too - some of the best brands in the world who stay and love working with the teams. Teams are smart and really know their client industries and needs. Great client and great teams!

    Cons

    With any client service organization there can be high and low periods where it is busy. The managers do a good job of encouraging people to share the load, to take advantage of slower periods and to utilize processes to make tasks easier.

    Advice to Management

    Keep investing in the ORCID program - it has brought great talent to the organization and you have a bunch of rising star managers who will serve them well as managers and mentors.


  4. Helpful (2)

    "Project Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retired Project Manager in Cincinnati, OH
    Former Employee - Retired Project Manager in Cincinnati, OH
    Doesn't Recommend
    Negative Outlook

    I worked at ORC International (More than 10 years)

    Pros

    My co-workers were really a great group of supportive people.

    Cons

    Don't treat their employees fairly

    Advice to Management

    None


  5. Helpful (1)

    "Casual and flexible environment, at the cost of small pay and frequently cut hours"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Telephone Research Interviewer in Reno, NV
    Former Employee - Telephone Research Interviewer in Reno, NV
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at ORC International part-time

    Pros

    Flexible schedule, casual environment, many opportunities for over-time

    Cons

    Hours cut often, small amount of raises, no benefits, minimum wage

    Advice to Management

    The management is fine at ORC, the only exception being that sometimes they are a little too relaxed.


  6. "Phone Interview"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cincinnati, OH
    Current Employee - Anonymous Employee in Cincinnati, OH
    Recommends
    Positive Outlook

    I have been working at ORC International part-time (Less than a year)

    Pros

    Weekly pay, work around your schedule shift of another job.

    Cons

    I don't have none at this time.

    Advice to Management

    Very quick and put in the work and effort


  7. Helpful (6)

    "Good Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at ORC International full-time (More than a year)

    Pros

    Focuses on ensuring employees are happy, flexible with schedule and opportunities to travel. The management is very professional and wants to help you succeed.

    Cons

    No Work-life balance. There is an expectation to answer emails at all hours of the night. There is a lot of micro-managing that goes on with certain Research Directors that may deter you from wanting to work with them.


  8. "previous employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Reno, NV
    Former Employee - Customer Service Representative in Reno, NV
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at ORC International (Less than a year)

    Pros

    The job is easy enough

    Cons

    The turnover is extremely high. There quality control people are really bad and consistanct.


  9. "survey rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Phone Representative in Reno, NV
    Former Employee - Phone Representative in Reno, NV
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at ORC International full-time (Less than a year)

    Pros

    Great hours. Easy to find and wonderful work environment. Very flexible work schedules. Excellent superman. Great employees

    Cons

    rate of pay.
    Boring environment
    If sitting for hours is your cup of tea this is the job for you . I'm more of the "on my feet" type of worker

    Advice to Management

    management was acceptable. But the wait for advancement is way to long
    High turnover rate
    Great listeners and very understanding


  10. Helpful (7)

    "Pursue Other Market Verticals"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Expert Network Administrator in Brooklyn Park, MN
    Former Employee - Expert Network Administrator in Brooklyn Park, MN
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at ORC International (More than 3 years)

    Pros

    Flexible, relaxed environment. At Guideline/ORC you'll expose yourself to Fortune 500 companies and what they're doing along with experts in various fields.
    In terms of a work environment, I have no complaints: Good place to work.

    Cons

    Information and research is getting easier and easier and cheaper and I'm not certain ORC can grab any more market share let alone contain their own clientele. Good place to work, but i'd be a little concerned about the future of the company...

    Advice to Management

    Pursue other market verticals. Some RFQ's that come from overseas, even some state-side, are shot down. I think ORC has some potential to work with customers who aren't considered their target audience. Since you're already paying for leads and RFQ's (that are available to the world) why not take some of the more serious requests more seriously. Our current economy doesn't afford us to pick and choose who we work with.


Showing 106 of 111 reviews
Reset Filters