OSI Restaurant Partners Reviews | Glassdoor

OSI Restaurant Partners Reviews

17 reviews

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3.0
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OSI Restaurant Partners Chairman and Chief Executive Officer Elizabeth Smith
Elizabeth Smith
5 Ratings

17 Employee Reviews

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  1. "Payroll Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Payroll Coordinator in Tampa, FL
    Former Employee - Payroll Coordinator in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at OSI Restaurant Partners full-time (More than a year)

    Pros

    The environment before it changed hands was a really great place to work, very upbeat and friendly.

    Cons

    Once the change took place the atmosphere changed and it felt like you had someone behind you at all times. It was like walking on egg shells, stuffy and very negative air.

    Advice to Management

    Go back to treating employees like you want to be treated. Treat them with respect and give people a chance to advance. Don't hold them back because you don't like them and don't want them to succeed.


  2. "Used to be a great place. not anymore"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fixed Asset Accountant in Tampa, FL
    Former Employee - Fixed Asset Accountant in Tampa, FL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at OSI Restaurant Partners full-time (More than 5 years)

    Pros

    Great co-workers. Decent food comps

    Cons

    Turned into a money grubbing company. not much fun to work for anymore. The culture of the Outback company changed to an strict place with a lot of unappreciated work

  3. "Was okay until it became so corporate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff Accountant in Tampa, FL
    Current Employee - Staff Accountant in Tampa, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at OSI Restaurant Partners full-time (More than 3 years)

    Pros

    it used to be a lot of fun with various team building events like minigolf tournaments and office olympics. people are friendly

    Cons

    it became very corporate, less focus on employees

    Advice to Management

    Remember "if we take care of our people, the company takes care of itself"


  4. "It's a job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Prep Cook/Grill Cook/Fry Cook/Expediter/Sauté/Pantry/Opener/Closer in Northern, KY
    Current Employee - Prep Cook/Grill Cook/Fry Cook/Expediter/Sauté/Pantry/Opener/Closer in Northern, KY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at OSI Restaurant Partners full-time (More than a year)

    Pros

    It's a job, pretty much guaranteed 40 plus hours, colleagues are knowledgable

    Cons

    Can't seem to keep the quality employees, management is somewhat "lazy"... Personally I have to pick up ALOT of slack do to scheduling issues on top off call offs.

    Advice to Management

    Need more competent managers.... I was previously a manager at a restaurant similar to to the this restaurants theme. None of the managers at my location would last there do to poor performance and knowledge. I believe that my location in particular needs to add another manager.


  5. "Decent experience, corporate runs the show big time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Frazer, PA
    Current Employee - Server in Frazer, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at OSI Restaurant Partners part-time (Less than a year)

    Pros

    Friendly and helpful employees for the most part

    Cons

    They do things strictly by the book and get irritated if you deviate at all.


  6. "Fair."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Trainer/Key in Fredericksburg, VA
    Former Employee - Trainer/Key in Fredericksburg, VA
    Doesn't Recommend
    No opinion of CEO

    Pros

    Evening Hours are a plus.

    Cons

    Management Structure works with some but not all.

    Advice to Management

    Good procedures but needs thorough follow-up.


  7. "Great place to work as a college student"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bartender in East Brunswick, NJ
    Current Employee - Bartender in East Brunswick, NJ
    Disapproves of CEO

    Pros

    meet new people, network, great discounts, benefits available, decent/moderate income. Hospitality and customer service are always great skills to aquire.

    Cons

    It's growing wildly but making horrific budget cuts. The managers/kitchen staff are all overworked and burnt out. Holidays are insane, and the restaurant doesn't turn tables well enough to handle the volume.

    Advice to Management

    Take some initiative with the corporate structure for each store to maintain it's intended feel of a privately owned establishment, instead of a "chain." And take a day off! You're all cranky!

  8. "Interesting, laid back, very informal, and fun."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Doesn't Matter Because OSI's Titles Are Far From Correct in Tampa, FL
    Former Employee - Doesn't Matter Because OSI's Titles Are Far From Correct in Tampa, FL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Very laid back atmosphere. Fun place to work. Great people. Spend money on technology. Trying to improve their operations. Ideas are taken into account (sometimes).

    Cons

    Departments are too siloed. Each department is treated completely different. Lack of communication. Lack of truly caring about what their employees go through to get the job done. At times there are no clue as to what some people do or departments for that matter. Salary is way off base for some.

    Advice to Management

    Improve communication, get rid of the poor performers, change up management a bit, get a feel for what employees actually do in their jobs. Fix the job titles and then adjust the salaries accordingly.


  9. "Fun but lots of frustrations"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accountant in Tampa, FL
    Former Employee - Accountant in Tampa, FL
    Approves of CEO

    Pros

    The company culture is fun as there is a large focus on employees. There are often events in the entire office for all departments such as office olympics

    Cons

    unfortunately t there's a lot of frustration with partners and various departments. Accountants often feel like secretaries with accounting degrees

    Advice to Management

    Give the accountants less stores and let them focus more on financial analysis then on completing a number of stores


  10. "Pays well but there are costs"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in West Hartford, CT
    Current Employee - Anonymous Employee in West Hartford, CT

    Pros

    -Big checks equal big tips
    -Getting time off is easy
    -Great discounts
    -New building (new heating/cooling)
    -Looks great on resumes
    -Job is pretty clean

    There's alot of pros that make the job seem enticing. The problem lies in the cons. They're few, but they're big ones.

    Cons

    -The staff is used to complaining. They do it regularly to the point of insanity.
    -The "deals" make it great for the customers but encourage a cheaper clientele to dine and tip less.
    -The operating partner (franchise owner) sets unrealistic goals, insults his employees when stressed, and completely lacks managerial ability even though he is there regularly.
    -Management is pushy and micromanages to the point of frustration.

    Advice to Management

    Trust your employees more. They know how to do their jobs.


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