OSI Restaurant Partners Reviews | Glassdoor

OSI Restaurant Partners Reviews

Updated October 6, 2016
41 reviews

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41 Employee Reviews

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  1. "Decent experience, corporate runs the show big time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Frazer, PA
    Current Employee - Server in Frazer, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at OSI Restaurant Partners part-time (Less than a year)

    Pros

    Friendly and helpful employees for the most part

    Cons

    They do things strictly by the book and get irritated if you deviate at all.


  2. "Used to be fun to work here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Developer in Tampa, FL
    Current Employee - IT Developer in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OSI Restaurant Partners full-time (More than 5 years)

    Pros

    Good people to work with, everyone is willing to pitch in to do what needs to be done. Discount cards for restaurants is a nice perl

    Cons

    New Management needs to understand more about the business. Health Benefits keep getting worse. Salaries are stagnant. Older employees seem to be deprecated over new hires.

    Advice to Management

    Get better benefits


  3. "Accountig Services-Tampa Office -Negative work environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accountant in Tampa, FL
    Former Employee - Accountant in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at OSI Restaurant Partners full-time (More than 3 years)

    Pros

    Hours are balanced with lifestyle. Work space is new but smaller desks and storage. Discounts on meals. Employee benefits. Team building outings. Youthful atmosphere.

    Cons

    Management needs to improve best practices in the workplace especially with all of the changes that are currently going on. Creating a workplace that is safe, productive and pleasant requires a maximization of good practices and a minimization of bad practices.Saying nasty things about coworkers behind their backs undermines staff morale, creates rivalries between coworkers and generally damages the character of a workplace. Even professional and mature employees often have problems with other people, but they are aware enough to keep their destructive comments to themselves. Constructive criticism is sometimes needed, but should be presented in a constructive way to the person involved, not to someone else as a form of gossip. In addition, accounting services have been outsourced.

    Advice to Management

    My advice to management is to take a refresher course in best and worst practices in the workplace. My feelings on outsourcing-It looks bad. Sprint and T-Mobile are prime examples of companies that look bad because of their decision to outsource.


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  5. "The Company is one of the best places to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tampa, FL
    Current Employee - Anonymous Employee in Tampa, FL
    Recommends
    Approves of CEO

    Pros

    The Company really cares about giving their customers a great dining experience with great quality at an affordable price. They also listen to customers comments and makes changes where needed. As for the employees, OSI believes in life balance and allows flexibility to meet your work and family needs. It is really a good company to be a part of.

    Cons

    Promoting people to manager positions that do not have management experience. They should have a program in place to develop managers before they can be promoted. Also, the direct reports should be given a survey or list of questions and their feedback on the performance of the new manager.


  6. "OSI seems to care about their people."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bartender in Overland Park, KS
    Current Employee - Bartender in Overland Park, KS
    Recommends
    No opinion of CEO

    Pros

    There is consistency of product from store to store, allowing for repeat customers and a sense of pride in one's work. There is a considerable amount of training. That's always a positive.

    Cons

    It's corporate. If there is a problem it can take a long time for resolution. It also means that if a mistake is made, there are more people to point it out. Mistakes are far more readily recognized than a job well done.

    Advice to Management

    The store I work at is run down. As far as I can tell, nothing is being done to resolve the physical issues. These include sewer and roof issues as well as drainage.


  7. "If you've worked at one restaurant, you've worked at them all."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bartender in Aurora, CO
    Current Employee - Bartender in Aurora, CO
    Approves of CEO

    Pros

    Flexible schedule, understanding managers, opportunity of advancement if you are truly good at what you do.

    Cons

    Working at a restaurant means the bottom of the barrel as far as customer service is concerned. Pay is not good. Qualifying for benefits means being on your feet for 35+ hours a week; this is difficult and the benefits are expensive and suck anyway!

    Advice to Management

    Offer a better benefits package to your part-time employees. Give your quality employees more responsibility and ability to build your business. Allow your quality employees to provide you with more structured insight and suggestions to become more successful.


  8. "Fair."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Trainer/Key in Fredericksburg, VA
    Former Employee - Trainer/Key in Fredericksburg, VA
    Doesn't Recommend
    No opinion of CEO

    Pros

    Evening Hours are a plus.

    Cons

    Management Structure works with some but not all.

    Advice to Management

    Good procedures but needs thorough follow-up.


  9. "It's not WHAT you know, but WHO"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Service Desk in Tampa, FL
    Former Employee - IT Service Desk in Tampa, FL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Comp card/Discounted meals
    Free turkey at thanksgiving

    Cons

    At first, seems very laid back. Then the hammer comes down.
    Female employees are allowed to sleep, while Males are scrutinized for even the smallest incident.
    Micro-Managing in full force. And as the headline says, its not what you know, but who. One of the senior level managers told me this before they left. It is every bit 100% true with OSI. When you get in, be sure to "buddy-up" with one the of more popular or senior techs. The popular ones always keep their jobs

    Advice to Management

    Conduct Team Meetings according to Problems, instead of being "nit-picky" and constantly harping on people for non-important matters.


  10. "Great place to work as a college student"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bartender in East Brunswick, NJ
    Current Employee - Bartender in East Brunswick, NJ
    Disapproves of CEO

    Pros

    meet new people, network, great discounts, benefits available, decent/moderate income. Hospitality and customer service are always great skills to aquire.

    Cons

    It's growing wildly but making horrific budget cuts. The managers/kitchen staff are all overworked and burnt out. Holidays are insane, and the restaurant doesn't turn tables well enough to handle the volume.

    Advice to Management

    Take some initiative with the corporate structure for each store to maintain it's intended feel of a privately owned establishment, instead of a "chain." And take a day off! You're all cranky!


  11. "Interesting, laid back, very informal, and fun."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Doesn't Matter Because OSI's Titles Are Far From Correct in Tampa, FL
    Former Employee - Doesn't Matter Because OSI's Titles Are Far From Correct in Tampa, FL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Very laid back atmosphere. Fun place to work. Great people. Spend money on technology. Trying to improve their operations. Ideas are taken into account (sometimes).

    Cons

    Departments are too siloed. Each department is treated completely different. Lack of communication. Lack of truly caring about what their employees go through to get the job done. At times there are no clue as to what some people do or departments for that matter. Salary is way off base for some.

    Advice to Management

    Improve communication, get rid of the poor performers, change up management a bit, get a feel for what employees actually do in their jobs. Fix the job titles and then adjust the salaries accordingly.



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