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OSM Aviation Reviews

Updated 27 Aug 2019

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2.1
StarStarStarStarStar
Rating TrendsRating Trends
27%
Recommend to a Friend
27%
Approve of CEO
OSM Aviation CEO Jan Morten Eskilt (no image)
Jan Morten Eskilt
20 Ratings
  1. Helpful (6)

    "Worked for many American carriers, yet never felt closer to my employer then I do here at OSM."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Cabin Crew Supervisor in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OSM Aviation full-time for more than 5 years

    Pros

    Close relationship with my employer, feel genuinely cared for. Open communication, whenever you need management they're there to support you.

    Cons

    Negative crew bringing negative experiences from their previous airlines. Being represented by AFA, truly embarrassing to say the least. Need more professional crew.

    Advice to Management

    Don't give in to the negativity, remain focused on us,your crew , regardless of the decisions some of the bad apples make. For every person who complains, there are 20 of us who love OSM.

    OSM Aviation2017-06-19
  2. "OSM aviation cabin crew"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - FLL Cabin Crew 
    Recommends

    I have been working at OSM Aviation full-time

    Pros

    Meeting new people Working for Norwegian is great because you get to travel to Europe

    Cons

    Pay scale Management is difficult

    OSM Aviation2019-08-27
  3. "Management will say anything to get you onboard"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Cabin Crew in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at OSM Aviation full-time for more than 3 years

    Pros

    Laid back. they would not fire someone who was drunk on duty, call out all the time, or those who cause a lot of problems...but they will fire people who work right but will cost them more money.

    Cons

    they will tell you that you will be doing this and that and you will get this and that but they do not follow through.

    OSM Aviation2019-08-03
  4. "Poor management disorganized company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Flight Attendant in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at OSM Aviation full-time for more than a year

    Pros

    Long layover Great crews Easy service procedures

    Cons

    Worst management ever Only 8 days off a month Pay starts out well but caps off lower then any other international carrier (US carries) Can’t trade trips No open time No swap board Once you get your schedule you’re basically stuck with it unless you call off sick

    Advice to Management

    Stop hiring used car salesmen to manage the company. My entire class was hired on a lie. So many broken promises. Be straight forward with your flight attendant applicants and maybe so many of us wouldn’t have quit, or gone to another company the second we had a chance. Respond better, don’t only communicate when YOU want to. They would only reply to your texts/calls/emails and concern when it was convenient to... them. Sometimes I’d go weeks without hearing from anyone in Hr after multiple emails calls and texts.

    Show More
    OSM Aviation2019-06-26
  5. "Chicken with no head"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Ground Instructor/Supervisor in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at OSM Aviation full-time for more than 3 years

    Pros

    There may be one or two, I will have to think about it.

    Cons

    No regard for good employees. When they're done with you , you gotta go; even if they have to make up a reason to let you go. No stability.

    Advice to Management

    Recognize a hard worker when you see one. Spend more time training.

    OSM Aviation2019-05-23
  6. "Take the good with the bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Cabin Crew 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at OSM Aviation full-time for more than a year

    Pros

    Working for Osm allowed me the opportunity to meet new people and explore Europe.

    Cons

    Horrible communication. HR isn't any help. Upper management is not honest and truthful. Very deceptive. No work / life balance. Negative environment.

    Advice to Management

    Care about your employees. Making sure they are taken care of goes a long way and will in turn benefit the company and the morale. Need to have better communication.

    OSM Aviation2019-04-24
  7. "The worst company/management EVER!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Flight Attendant in Providence, RI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at OSM Aviation full-time for more than a year

    Pros

    World travel, friends and colleagues around the world.

    Cons

    Where to begin? Management are 2 of the worst - shadiest human beings to walk the earth. Everyone describes him as a greasy used car salesman if that tells you anything. OSM is simply a puppet arm of Norwegian Airlines - someone local to do their dirty work and deal with US labor issues. They don’t have a clue and they lie, lie, lie. Don’t believe anything they tell you in the interview. You will make little money... and have little time off to travel. Run!!!

    Show More

    Advice to Management

    Replace management

    OSM Aviation2019-04-24
  8. Helpful (1)

    "Could be much better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Compensation and Benefits
    • Senior Management
    Current Employee - Supervisor in New York, NY
    Doesn't Recommend
    Negative Outlook

    I have been working at OSM Aviation full-time for more than 3 years

    Pros

    You get to travel the world

    Cons

    Pay is very low, no work life balance, they need to care more about their employees

    Advice to Management

    Start caring and stop the pay freeze.

    OSM Aviation2019-04-08
  9. Helpful (4)

    "Don't Do it. You will regret it."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Cabin Crew 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at OSM Aviation full-time for more than a year

    Pros

    Beautiful aircraft, great layovers in Europe and wonderful co-workers.

    Cons

    No travel benefits inside USA, incompetent unqualified people placed in management positions, expensive low quality health insurance. Vindictive and dishonest OSM contractor company is your employer. If you are based in Europe then you have a descent livable wage and contract. However, if you are based in JFK, FLL. or LAX then you are paid like they Bangladesh slave labor camp that they have exploited you to be.... Endless Standby days that are unpaid where you work for free. Very low below industry pay for bases in two of the most expensive cities in America. Only good if you live at home, are married with a spouse that has a good income or you have your own 2nd residual income. Fun job but you can't survive on this pay alone in JFK or LAX

    Show More

    Advice to Management

    Pay and treat all your employees the same. European employees doing the same job are paid and treated way better. Stop treating your USA bases like slave labor and 2nd class citizens.

    OSM Aviation2018-10-29
  10. Helpful (2)

    "Soul Sucking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Cabin Crew in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at OSM Aviation full-time for more than a year

    Pros

    ttavel to a few interesting destinations.

    Cons

    The least professional cabin crew and “management”. Negative behavior seemed to be rewarded, crew members who legitimately FOUGHT on an aircraft while on duty still retained their jobs with a slap on the wrist. Gross people, not worth the drama.

    Advice to Management

    Completely gut your current management pool and start from scratch.

    OSM Aviation2018-10-25
Found 48 reviews