OTIS Reviews | Glassdoor

OTIS Reviews

Updated January 18, 2019
416 reviews

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3.8
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Approve of CEO
OTIS President Judy Marks
Judy Marks
62 Ratings

Employee Reviews

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Pros
Cons
  • "Work life balance to taken care utmost" (in 15 reviews)

  • "Long hours and many phone calls" (in 10 reviews)

More Pros and Cons

  1. Helpful (2)

    "Employment at Otis"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at OTIS full-time

    Pros

    The people...where else can you go where people have stayed with the company for 40+ years? The company is one that allows you to run your own business. Otis is also a place where you can define your career path. You want to stay in one office for your whole career, go ahead. You want to see the world, go ahead. You define your adventure and the sky is the limit.

    Cons

    It is a large company and change is slow. We are behind the times when it comes to technology. In addition, we are a service business...so there is never a day off.

    Advice to Management

    We need to quit using the promise of efficiency to reduce heads.


  2. "Installer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Installer in Cincinnati, OH
    Former Employee - Installer in Cincinnati, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at OTIS full-time (More than 8 years)

    Pros

    Good pay and good benefits

    Cons

    Everyone is related. Nepotism very prevalent.

  3. "Good company some changes"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at OTIS full-time

    Pros

    Great people, super friendly with long tenures

    Cons

    Some changes with the UTC spinoff


  4. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OTIS (More than 3 years)

    Pros

    - Good work life balance, people are great. Pay is decent, corporate card, a lot of social networking events, experience running your own company. Fast paced, no day is ever the same, constantly learning. Finally changed their IC plan a little bit to make more sense.

    Cons

    - No upward mobility
    - Company only cares about profits and not what’s truly needed to separate the company from competition. Otis could rule the industry if they wanted to.
    - Hire more people


  5. "Lazy Culture, Bad Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Account Manager in Fort Lauderdale, FL
    Former Employee - Service Account Manager in Fort Lauderdale, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at OTIS (More than 3 years)

    Pros

    If you're looking to skate by with not doing any work and having zero excitement, this job is for you.

    Cons

    Corporation is too big and every single employee is just a number that management knows can be replaced. Terrible commission structure for sales employees.

    Advice to Management

    Quit.


  6. "Intern"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Very good, supportive working environment

    Cons

    Lack of opportunity after internship


  7. Helpful (1)

    "Open Order Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Open Order Coordinator in Linthicum, MD
    Former Employee - Open Order Coordinator in Linthicum, MD
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at OTIS full-time (Less than a year)

    Pros

    Lack back working environment

    Cons

    The people there can be very shady. Too lach, no motivation to get work done. No growth. The managers expected you to know everything but won't take the time out to train new comers. Lack of communication is a big thing with this company, very indirect.

    Advice to Management

    Need management asap. Need more internal training

  8. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at OTIS full-time (More than a year)

    Pros

    Great group of people in a nurturing environment.

    Cons

    Work-life balance is a bit off for folks not looking to put in the 60 hours a week. The old guard is there to block you from creating anything new.

    Advice to Management

    Keep working on your change management and social programs to bring new talent in and eventually re-stock mid-level management with more open-minded folks.


  9. "Service Field Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Service Supervisor in Miami, FL
    Former Employee - Field Service Supervisor in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at OTIS full-time (More than a year)

    Pros

    Great People to mentor you.

    Cons

    Not enough office support to assist supervisors

    Advice to Management

    Please hire office support to assist on daily task for supervisors


  10. "8 Years and Counting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OTIS full-time

    Pros

    I've enjoyed new job opportunities roughly every two years which keeps me engaged and enthusiastic about my work. The benefits are excellent and I'm very thankful to have such quality health care coverage and financial investments. (HSA!)

    Cons

    There is bureaucracy working at a global company; however, the current leadership is making strides to break down these barriers.

    Advice to Management

    Keep pushing for more empowerment and less layers.