OTIS Reviews | Glassdoor

OTIS Reviews

Updated December 3, 2017
40 reviews

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Judy Marks
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40 Employee Reviews

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Pros
Cons
  • Good work culture, work life balance (in 11 reviews)

  • Senior management has a lack of people skills (in 9 reviews)

More Pros and Cons

  1. "Pay is not great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at OTIS full-time

    Pros

    You get a lot of knowledge and experience

    Cons

    You don’t get compensated for how hard you work. The pay can be so much better

    Advice to Management

    Please do better your workers work very hard and it’s not okay that they get paid scraps


  2. "Worst place to work as a contractor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in Florence, SC
    Former Contractor - Anonymous Contractor in Florence, SC
    Doesn't Recommend
    Negative Outlook

    I worked at OTIS as a contractor (More than 3 years)

    Pros

    Good Work-life balance . That is the only good thing

    Cons

    Discrimination based on ethnicity .

    Advice to Management

    Treat your contractors as human beings.

  3. "Negative work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Farmington, CT
    Former Employee - Customer Service Representative in Farmington, CT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at OTIS full-time (More than a year)

    Pros

    Good benefit package all around.

    Cons

    There are no opportunities for advancement.

    Advice to Management

    Learn your employees. Give every person equal opportunity for advancement and growth within the company. Stop favortism and nepotism.


  4. Helpful (3)

    "Not good for career growth (Florence, SC)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Electrical Engineer in Florence, SC
    Current Employee - Electrical Engineer in Florence, SC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at OTIS full-time (More than 8 years)

    Pros

    Established company name, job security, decent pay

    Good only for fresh college graduates to gain some experience or oldies who want to retire in a dead town.

    Cons

    Cons especially at SIT Engineering-

    Difficult to move up unless you are a part of your manager's "inner circle" or a brown noser

    Red tape corporate culture

    Some of the managers are arrogant racist idiots

    Florence town sucks to the core.

    Advice to Management

    Revamp your Engineering managerial staff.


  5. "Otis Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - State Superintendent in Charleston, SC
    Former Employee - State Superintendent in Charleston, SC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at OTIS full-time (More than 3 years)

    Pros

    vehicle, heavy customer service,

    Cons

    poor training, no life/work balance, poor management style, mgmt. more worried about bonuses than doing what is right by customers, long hours + weekends

    Advice to Management

    Stop trying to manage like its 1950 employees are not indentured servants to Otis they do have choices


  6. Helpful (3)

    "Great pay at the cost of your self-respect"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in Florence, SC
    Current Employee - Engineer in Florence, SC
    Doesn't Recommend
    Negative Outlook

    I have been working at OTIS full-time (More than 3 years)

    Pros

    Excellent pay, and great work life balance
    1.5 hours from beach
    You get the opportunity to work with some very nice experienced employees

    Cons

    Work is not so exciting plus alot of unhappy employees. Overall this location harbors a very negative work environment.
    Horrible location, poor quality of life in Florence SC
    Onsite Cafe food is just sad, mostly they are there to cater affordable food to labor. Not many restaurant options. Most employees eat out
    Old school management!
    High employee turnover rate
    Small presence, word goes around fast, watch what you say or best not to say anything

    Advice to Management

    Listen to employees!


  7. "Company has lost it's way"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at OTIS full-time

    Pros

    Great colleagues, nationwide locations, well-known name

    Cons

    Management is stuck in the 90's

  8. Helpful (1)

    "The management is horrible to their employees unless you share outside work interests or your their favorite."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Collections in Jupiter, FL
    Current Employee - Collections in Jupiter, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at OTIS full-time (Less than a year)

    Pros

    Good pay and you'll meet some great co- workers with holidays off.

    Cons

    Favoritism, disorganization and never any positive feedback. Employees are fearful of losing their jobs without notice.

    Advice to Management

    If you want to keep good employees you need to invest in them.


  9. Helpful (3)

    "Service Sales Trainee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Kansas City, KS
    Former Employee - Anonymous Employee in Kansas City, KS
    Doesn't Recommend
    Negative Outlook

    Pros

    There are very few pros. I guess I could say that getting out of the office was cool. Being on top of and underneath an elevator was cool. The pay is pretty good for coming out of college. Other than that, it's all cons.

    Cons

    Where do I start... The people? The management? The bland culture? The lack of training? The unexciting job? You name it. Unless you have some weird obsession with elevators, enjoy being overworked, and like to work in an office that is failing in sales, sign up.

    Advice to Management

    TRAIN your employees. Also people who have been working at the company for 20 years have talked about how they think your days (GM and sales manager) are numbered. All I can do is wait with my popcorn and watch it all unfold (I still have contacts in the company who will fill me in).


  10. Helpful (2)

    "Garbage Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Doesn't Recommend
    Negative Outlook

    I worked at OTIS full-time (More than a year)

    Pros

    Great training program...that's all I can come up with.

    Cons

    Company culture is garbage, employees are treated as disposable. No internal support, you are hanging out on a wire trying to keep your head above water in your territory and management/ops does nothing to help. Incentives are not paid timely or fairly - they do everything they can to get out of paying you what you've earned.

    Advice to Management

    Start over entirely. Core culture is so bad it's beyond repair.


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