OTIS Reviews | Glassdoor

OTIS Reviews

Updated December 9, 2017
321 reviews

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321 Employee Reviews

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Pros
Cons
  • Good work culture, work life balance (in 11 reviews)

  • Senior management has a lack of people skills (in 9 reviews)

More Pros and Cons

  1. Helpful (1)

    "Admin Assist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant in North Providence, RI
    Former Employee - Administrative Assistant in North Providence, RI
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at OTIS full-time (More than 10 years)

    Pros

    Can't really think of any other then the bi-monthly pay check.

    Cons

    Management is horrible, process and procedure is a joke since no one follows it and the pay and benefits are minimal for the high stress workload

    Advice to Management

    Treat your admin staff like real people not second rate staff


  2. "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at OTIS full-time

    Pros

    Great benefits and flexible work hours. Relaxed team and everyone works together. Lots of good people who are easy to work with.

    Cons

    Some frequent turnover and elevators are not that exciting

  3. "Maintenance Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OTIS full-time

    Pros

    Great organization. Room for growth.

    Cons

    Resistant to change. Resistant to change.

    Advice to Management

    N/A


  4. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in West Palm Beach, FL
    Current Employee - Anonymous Employee in West Palm Beach, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at OTIS full-time (More than 3 years)

    Pros

    UTC benefits are great. Great people to work with

    Cons

    Mgmt is not good, wrong people promoted.

    Advice to Management

    Promote the right people that actually know the work and business


  5. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OTIS full-time (More than 10 years)

    Pros

    Flexible environment, competitive pay and great future outlook

    Cons

    While innovation is improving it has been too slow


  6. "Top Company in the Elevator Industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at OTIS full-time

    Pros

    Working for Otis is like batting for the Yankees. They have an excellent safety standard and working in the field for Otis gives you a lot more ability to do your job properly than working in the field at another company. Management generally have good relationship with their employees, barring an occasional bad apple.

    Cons

    Sometimes management does not get along with field employees and they unfortunately have the power to make life difficult for you. But those instances are rare.

    Advice to Management

    Focus on building relationship with field employees and treat them as equals instead of as inferior employees.


  7. "The pay is good, but the rest is stressful."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at OTIS full-time (Less than a year)

    Pros

    I believe I am paid well.

    Cons

    My day to day work situation causes me serious anxiety. I do work, I send the work, I don't hear back. I think, well maybe, I should reach out more. I try that. It doesn't work. I am told I will be called at such and such a time. No call. No email. I will start on a project and then the rug is pulled out from underneath the project and we're starting on something else. Because I seem to get nowhere, I lose hope in the job and the company. Onboarding with company is truly awful. I couldn't access my company email for over a month. Everything is difficult. They have so many access points that's it's almost impossible to keep track of them all.

    Advice to Management

    See above.

  8. "FSS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - FSS in Palm Beach Gardens, FL
    Former Employee - FSS in Palm Beach Gardens, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at OTIS full-time (More than a year)

    Pros

    Otis is a good company. FSS is not Otis or UTC so dont think you will get a job at UTC with good pay. FSS has good people who are desperate to hang onto their poor paying jobs and monopolizes on employee fears.

    Cons

    Too much focus on select few employees, inappropriate comments or using position to manipulate others while ignoring the lazy ones that push work on others or sleep or stand around and talk anything but do their job. FSS needs to hire management that is good with people and not mostly data.

    Advice to Management

    Invest in your employees and boost morale by paying a decent hourly wage and you will find a better commitment and improved work.


  9. "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at OTIS full-time

    Pros

    Great company overall to work for

    Cons

    The ATL office had a lot of turnover and struggled in the market


  10. "It is a job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at OTIS full-time

    Pros

    Good American currency and benefits.

    Cons

    Too much micro-managing from the corporate level.


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