OTIS Reviews | Glassdoor

OTIS Reviews

Updated May 11, 2017
275 reviews

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Full-time Part-time

275 Employee Reviews

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Pros
Cons
  • Good work culture, work life balance (in 10 reviews)

  • Very corporate, lots of decisions made by upper management without input from employees (in 10 reviews)

More Pros and Cons

  1. "Otisline"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Farmington, CT
    Former Employee - Anonymous Employee in Farmington, CT
    Doesn't Recommend
    Negative Outlook

    Pros

    Enjoyed the employees and the type of work.

    Cons

    Management has priorities backwards. Rewards only given to those that are insubordinate or unable to handle and complete the work assigned. Very reactive instead of proactive. ACE has driven Otisline to the breaking point.

    Advice to Management

    Step back and get to know the job and the employees. Research before jumping to huge precess changes that ultimately backfire.


  2. "great company but shortsighted management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Deputy General Manager in Farmington, CT
    Former Employee - Deputy General Manager in Farmington, CT

    I worked at OTIS full-time (More than 10 years)

    Pros

    great place to learn; lots of systems in place

    Cons

    current management ONLY interested in numbers; have forgotten that elevator business needs a long term vision; some of the regional directors know only numbers since they have come for a short term assignment

    Advice to Management

    look to the future; selling at a low prices to get numbers is the stupidest thing one can do to lower your rank; even after that you are not the number one company in india so whats the big deal?


  3. Helpful (3)

    "Great pay at the cost of your self-respect"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in Florence, SC
    Current Employee - Engineer in Florence, SC
    Doesn't Recommend
    Negative Outlook

    I have been working at OTIS full-time (More than 3 years)

    Pros

    Excellent pay, and great work life balance
    1.5 hours from beach
    You get the opportunity to work with some very nice experienced employees

    Cons

    Work is not so exciting plus alot of unhappy employees. Overall this location harbors a very negative work environment.
    Horrible location, poor quality of life in Florence SC
    Onsite Cafe food is just sad, mostly they are there to cater affordable food to labor. Not many restaurant options. Most employees eat out
    Old school management!
    High employee turnover rate
    Small presence, word goes around fast, watch what you say or best not to say anything

    Advice to Management

    Listen to employees!


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  5. "Technical Sales Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Sales Intern in Richmond, VA
    Former Employee - Technical Sales Intern in Richmond, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at OTIS (Less than a year)

    Pros

    Great Benefits and Pay. Opportunities for Promotion if flexible on location

    Cons

    Problems come from large corporation. Doesn't show "the little" guy much love

    Advice to Management

    Keep good relationship with Union workers


  6. "Cool"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manufacturing Production in Florence, SC
    Current Employee - Manufacturing Production in Florence, SC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great place, Easy going, a lot of advantages

    Cons

    Ideas never go through, things change quickly, it's never the straight road

    Advice to Management

    People should learn how to speak to others politely


  7. Helpful (1)

    "The management is horrible to their employees unless you share outside work interests or your their favorite."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Collections in Jupiter, FL
    Current Employee - Collections in Jupiter, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at OTIS full-time (Less than a year)

    Pros

    Good pay and you'll meet some great co- workers with holidays off.

    Cons

    Favoritism, disorganization and never any positive feedback. Employees are fearful of losing their jobs without notice.

    Advice to Management

    If you want to keep good employees you need to invest in them.


  8. Helpful (3)

    "Service Sales Trainee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Kansas City, KS
    Former Employee - Anonymous Employee in Kansas City, KS
    Doesn't Recommend
    Negative Outlook

    Pros

    There are very few pros. I guess I could say that getting out of the office was cool. Being on top of and underneath an elevator was cool. The pay is pretty good for coming out of college. Other than that, it's all cons.

    Cons

    Where do I start... The people? The management? The bland culture? The lack of training? The unexciting job? You name it. Unless you have some weird obsession with elevators, enjoy being overworked, and like to work in an office that is failing in sales, sign up.

    Advice to Management

    TRAIN your employees. Also people who have been working at the company for 20 years have talked about how they think your days (GM and sales manager) are numbered. All I can do is wait with my popcorn and watch it all unfold (I still have contacts in the company who will fill me in).


  9. "Solid company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Installer in Washington, DC
    Current Employee - Installer in Washington, DC
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good work environment happy pleased

    Cons

    If you get stuck with someone who's a real stick in the mud

    Advice to Management

    Na


  10. Helpful (1)

    "Administrator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative in Miami Lakes, FL
    Former Employee - Administrative in Miami Lakes, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at OTIS full-time (More than 3 years)

    Pros

    Very flexible with any "emergencies" you may have or things you need to get done during work hours. Excellent tuition reimbursement, great benefits, amazing vacation/sick time. Your vacation/sick time increases after 5 years which is nice.

    Cons

    Too many different job duties assigned to one person. Management is always changing things around which creates disorder

    Advice to Management

    Laying off people and redistributing loads of work doesn't always work out. Someone doing A/P shouldn't have to worry about mechanics for example.


  11. "Account Specialist Inside Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Specialist in Deerfield Beach, FL
    Former Employee - Account Specialist in Deerfield Beach, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at OTIS (Less than a year)

    Pros

    Great people to work with.

    Accessible to interact with top level executives.

    Great Benefits

    Cons

    Otis is a very lean corporation.


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