OTIS Reviews | Glassdoor

OTIS Reviews

Updated October 6, 2017
304 reviews

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304 Employee Reviews

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Pros
Cons
  • Good work culture, work life balance (in 10 reviews)

  • Corporate and executive levels do not mingle with middle management or workforce (in 8 reviews)

More Pros and Cons

  1. "Unsatisfied"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at OTIS full-time

    Pros

    Pleasant co-workers, and an amenable location.

    Cons

    Overtime and personal expectations were unfair.


  2. "Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Global Supply Chain Intern
    Former Employee - Global Supply Chain Intern

    I worked at OTIS (Less than a year)

    Pros

    Global exposure. Great learning experience.

    Cons

    No opening after the internship.

  3. "Negative work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Farmington, CT
    Former Employee - Customer Service Representative in Farmington, CT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at OTIS full-time (More than a year)

    Pros

    Good benefit package all around.

    Cons

    There are no opportunities for advancement.

    Advice to Management

    Learn your employees. Give every person equal opportunity for advancement and growth within the company. Stop favortism and nepotism.


  4. "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in New York, NY
    Former Employee - Account Manager in New York, NY
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at OTIS full-time (More than 3 years)

    Pros

    Industry leading company, flexible schedule,

    Cons

    average pay is significantly lower than other companies in the industry, minimal pay raises. Slow to advancement to your career.

    Advice to Management

    Don't take advantage of your employees


  5. Helpful (3)

    "Not good for career growth (Florence, SC)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Electrical Engineer in Florence, SC
    Current Employee - Electrical Engineer in Florence, SC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at OTIS full-time (More than 8 years)

    Pros

    Established company name, job security, decent pay

    Good only for fresh college graduates to gain some experience or oldies who want to retire in a dead town.

    Cons

    Cons especially at SIT Engineering-

    Difficult to move up unless you are a part of your manager's "inner circle" or a brown noser

    Red tape corporate culture

    Some of the managers are arrogant racist idiots

    Florence town sucks to the core.

    Advice to Management

    Revamp your Engineering managerial staff.


  6. "Account manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Tampa, FL
    Current Employee - Account Manager in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OTIS full-time (More than 5 years)

    Pros

    Health benefits, competitive commission structure compared to other elevator companies, autonomy in the role.

    Cons

    Technology (or lack thereof), internal applications and intranet leaves tons to be desired, very limited support from HQ to local offices.

    Advice to Management

    Outsource technology improvements. Having elevator people plan these things begs for disaster. Commit to more internal support for local branches


  7. "Not a bad place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    I worked at OTIS full-time

    Pros

    Latest technology in the industry

    Cons

    If you are not part of the inner circle - you may be left out...

    Advice to Management

    Maximize your talent pool

  8. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Representative in Farmington, CT
    Former Employee - Call Center Representative in Farmington, CT

    I worked at OTIS full-time

    Pros

    Good place to put your foot in the door.
    Management is great, 2nd shift is laid back and easy going. Good enployee benefits!

    Cons

    Hard to move up within the call center. Get your degree and get a diff job


  9. "Otis Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - State Superintendent in Charleston, SC
    Former Employee - State Superintendent in Charleston, SC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at OTIS full-time (More than 3 years)

    Pros

    vehicle, heavy customer service,

    Cons

    poor training, no life/work balance, poor management style, mgmt. more worried about bonuses than doing what is right by customers, long hours + weekends

    Advice to Management

    Stop trying to manage like its 1950 employees are not indentured servants to Otis they do have choices


  10. "Elevator Mechanic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Repair Mechanic in Memphis, TN
    Former Employee - Repair Mechanic in Memphis, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at OTIS full-time (More than 5 years)

    Pros

    it is union job with great benefits, you can work in new construction, do repair work, or become a route mechanic, performing preventive Maintainance on a route.

    Cons

    not really a con but, there is a 4-year apprenticeship before you can get your mechanic's card and you have to pay union dues every quarter

    Advice to Management

    there is no advice that I really can offer. All my working with the company was very rewarding, and I appreciated all my different supervisors.


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