OTIS Reviews | Glassdoor

OTIS Reviews

Updated April 25, 2017
270 reviews

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270 Employee Reviews

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Pros
Cons
  • Work life balance can be improved (in 9 reviews)

  • Very corporate, lots of decisions made by upper management without input from employees (in 10 reviews)

More Pros and Cons

  1. "specifier"

    Star Star Star Star Star
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Specifier in Harrison, NJ
    Former Employee - Specifier in Harrison, NJ
    Recommends
    Neutral Outlook

    I worked at OTIS full-time (More than 5 years)

    Pros

    nice place to work, friendly people

    Cons

    commuting was a night mare most days


  2. "Disappointed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Janitor in Bloomington, IN
    Former Employee - Janitor in Bloomington, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Used to be a good place to work......20 years ago.

    Cons

    Very poor management, top to bottom. No respect for employees happiness. Scared to deliver the truth. Sit behind closed doors and manage via email and rumors.

    Advice to Management

    None.


  3. "Horrible Call Center...Stay Away!"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in West Hartford, CT
    Former Employee - Anonymous Employee in West Hartford, CT
    Doesn't Recommend
    Negative Outlook

    I worked at OTIS (More than a year)

    Pros

    Really goodTuition reimbursement program but only after 6 months of employment.

    Cons

    Stressful and vindictive work environment. Management treats people like they are 5 year olds.Very old sofware. A lot of favouratism and pettyness. No room for advancement. Stay away!!I worked there for 1 1/2 and there is a huge turnover. People stay for a month then leave. They can't keep people! They arec always hirIng. If you re hired through a staffing agency beware becaused Otis will promise that you will be hired as one of their employees after 6 month but they will keep on extending and extending......

    Advice to Management

    Hire managers who actlime adults and show leadership, stop letting managers get away with favouratism and stupid games they play.a knowledge the worth of your employees.


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  5. "Marketing Assistant Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Intern in Charlottesville, VA
    Current Employee - Marketing Intern in Charlottesville, VA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at OTIS (Less than a year)

    Pros

    Great hands on experiences from the marketing manager. Great atmosphere and dining establishment. Felling connected to the corporate.

    Cons

    The work process could be more streamlined. Work life balance can be improved.

    Advice to Management

    None


  6. Helpful (1)

    "Great company with lost compass"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Florence, SC
    Current Employee - Anonymous Employee in Florence, SC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at OTIS full-time (More than 3 years)

    Pros

    Exposure, experience, openness of company to educate the workforce

    Cons

    Lack of consistency, changing guiding principles, lack of self appreciation and promotion.

    Advice to Management

    Promote yourselves. Beat down employees do not collaborate effectively.


  7. "Otis Elevator"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Arnold, MO
    Current Employee - Anonymous Employee in Arnold, MO

    I have been working at OTIS (More than a year)

    Pros

    Stable company.
    Terrific tuition reimbursement program.
    Good benefits.

    Cons

    Restructuring and sending administrative duties to central location caused layoffs of several administrative workers across the country.
    Administrative workers did not receive bonuses but pushed through a lot of the paperwork to assist other coworkers that did receive IC.


  8. Helpful (1)

    "Epic Brah!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    $$$$ They paid me handsomely. Thank you.

    Cons

    Zero Homie. Great employer. Right on.


  9. Helpful (1)

    "Engineering Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineering Intern in Florence, SC
    Former Employee - Engineering Intern in Florence, SC
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great Coworkers! Everyone is friendly and willing t share their knowledge!

    Great intern projects; not just busy work.

    Cons

    Fairly new plant, not as advanced as other factories but getting there.

    Advice to Management

    Keep being great! The management stands out so much from other companies I have worked for.


  10. Helpful (1)

    "Service Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend

    I have been working at OTIS full-time (More than 5 years)

    Pros

    Great group of individuals for the most part. Very challenging work but rewarding as well.

    Cons

    Mid and Upper Management don't have a clue with what goes on in the field. Location is managed by spreadsheet with main goal(s) is to meet numbers no matter what. Good people tend to leave after a short time. Unneeded stress brought on by "meet the numbers" while you have no direct affect on those numbers.

    Advice to Management

    You see a lot of the same themes/frustrations industry wide on here, there's some inherent issues within the framework of the industry. The Company is great, but CEO, Upper Management need to wake up before it's too late. Focus should be on what the Company says is the most important, Safety and Customer Service. Create an environment where Employees feel they belong, they have a voice, and have opportunities to improve the locations.


  11. Helpful (1)

    "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Oklahoma City, OK
    Current Employee - General Manager in Oklahoma City, OK
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OTIS (More than 10 years)

    Pros

    Awesome place to work! I've been an employee for 10 years and have been promoted regularly and recognized regularly. At Otis, hard work is rewarded.

    Cons

    The systems are challenging, but Otis is in the process of updating many of them .


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