OVO Energy Reviews | Glassdoor

OVO Energy Reviews

Updated Aug 20, 2019

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Found 169 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
67%
Recommend to a Friend
64%
Approve of CEO
OVO Energy CEO Stephen Fitzpatrick
Stephen Fitzpatrick
112 Ratings
Pros
  • "Free breakfast every day, free lunches every Friday in the London office(in 39 reviews)

  • "Amazing training opportunities through OVO University(in 29 reviews)

Cons
  • "Ovo is a complex fast paced business which I personally find exciting but isn't for everyone(in 25 reviews)

  • "Fast paced change can be hard for some people and if you don't enjoy working hard and taking ownership of your own performance then you won't do well(in 13 reviews)

More Pros and Cons
  1. "Fantastic Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Team Leader in Bristol, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at OVO Energy full-time for more than 3 years

    Pros

    Great Pay Great Training Awesome social environment Rewarded for high-level of work excellent bonus scheme and company

    Cons

    very efficient business so need to be patient when looking for an opportunity to progress

    Advice to Management

    Remember the roots of the company and make sure the basic are continually done correctly

    OVO Energy2019-08-20
  2. "The office and people are amazing!"

    StarStarStarStarStar
    Former Employee - Customer Service Representative 

    I worked at OVO Energy full-time

    Pros

    good people, good team spirit

    Cons

    can sometimes feel like your at school with strictly times breaks

    OVO Energy2019-08-15
  3. "Fine"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer in London, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at OVO Energy full-time for more than a year

    Pros

    Intelligent work mates, nice people, good salary, summer party

    Cons

    Steve and upper management ignored subject matter experts on numerous occasions.

    Advice to Management

    Listen to your employees.

    OVO Energy2019-08-07
  4. "Plenty of material based benefits but a lack of employee support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Operations Administrator in Bristol, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at OVO Energy full-time for more than 3 years

    Pros

    Bonuses and beautiful offices. Plenty of fruit to snack on while you are unable to leave your desk.

    Cons

    Employee feedback was not taken into consideration and the place was becoming increasingly micromanaged.

    OVO Energy2019-08-15
  5. Helpful (2)

    "Driven, modern company who seems to at least try to give a damn about their bottom rung staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Collections Specialist in Bristol, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at OVO Energy full-time for more than a year

    Pros

    amazing perks and rewards, comfy work environment which is actually really nice to be in, increasing awareness and improved policy on mental illness. There is a very open policy and staff tend to be very transparent about any changes, there's not a great deal of secrecy and the managers tend to keep in touch with the guys on the frontline of customer contact, which is great.

    Cons

    the company advertises in job applications that you can earn large amounts of money by going through a reward steps program within your role, however Reward steps are far from in place across the company.

    Advice to Management

    Train people well enough so they can leave, treat them well enough so they don’t want to.

    OVO Energy2019-07-24
  6. Helpful (1)

    "Sales s"

    StarStarStarStarStar
    Current Employee - Sales 

    I have been working at OVO Energy full-time for less than a year

    Pros

    The culture is nice but

    Cons

    The culture is a bit too nice, so many sensitive characters

    OVO Energy2019-07-18
  7. Helpful (1)

    "good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Payg Administrator 
    Recommends
    Approves of CEO

    I have been working at OVO Energy full-time

    Pros

    good place to work and great opportunity to progress

    Cons

    low salary compared to living costs

    OVO Energy2019-07-19
  8. "Great"

    StarStarStarStarStar
    Current Employee - Communications Executive 

    I have been working at OVO Energy full-time for more than 5 years

    Pros

    Collaborative and fun. Make friends for life

    Cons

    None, would recommend to anyone

    OVO Energy2019-07-05
  9. Helpful (1)

    "Good benefits"

    StarStarStarStarStar
    Current Employee - Customer Service Agent in Bristol, England

    I have been working at OVO Energy full-time for more than a year

    Pros

    Good benefits and fun incentives

    Cons

    Hard to progress, not much opportunity within the business

    OVO Energy2019-07-13
  10. Helpful (3)

    "Was good to begin with, changed for the worse now."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bristol, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at OVO Energy full-time for more than 3 years

    Pros

    - Fast paced environment means you can learn a lot quite quickly if you're willing! - Good additional benefits like tech scheme and chance to purchase holiday - Fun meeting rooms - Was such a great culture at the beginning, but now there's little internal communication and no feeling of team work, seems like everyone is in it for themselves

    Cons

    - Always changing/getting rid of senior management, normally means a company restructure happens where often the management left aren't aware of what workers responsibilities are (especially when the person whose been fired from senior management was the head of your department). - Pay reviews and promotions are non-existent and very secretive (even after title and responsibility changes which happen with no consultation),...

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    Advice to Management

    Look at your teams holistically and review who in the team does what based on seniority/pay/experience/impact on business. Think about staff and customers as human beings and not a means to an end.

    OVO Energy2019-06-21
Found 169 reviews