Océ Reviews | Glassdoor

Océ Reviews

Updated May 7, 2017
212 reviews

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Full-time Part-time

3.2
Star Star Star Star Star
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Océ President, CEO & Chairman Anton Schaaf
Anton Schaaf
9 Ratings

212 Employee Reviews

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Pros
  • Autonomy, great products, good training (in 6 reviews)

  • Globally recognizable company with decent benefits and employee programs (in 4 reviews)

Cons
  • Upper management had no clue as to how to deal with people (in 8 reviews)

  • Very long hours, not enough pay, never complimented for job well done and ALWAYS berated in front of other employees (in 5 reviews)

More Pros and Cons

  1. "Good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - records management supervisor in Pittsburgh, PA
    Former Employee - records management supervisor in Pittsburgh, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Océ full-time (More than a year)

    Pros

    Good people. Multiple locations. Great for just starting out in the business-service industry. Decent benefits.

    Cons

    Never really knew or saw upper management.

    Advice to Management

    Come to client sites more often,


  2. "Assistant Site Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Site Manager in Jacksonville, FL
    Former Employee - Assistant Site Manager in Jacksonville, FL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Océ full-time (More than 10 years)

    Pros

    If you are a great problem solver and contract driven, there is plenty of room for advancement.

    Cons

    The company tends to try to take on contracts that they are not equipped to handle or have very little knowledge of.

    Advice to Management

    Need to be more diligent about gathering ALL of the information needed to take on additional responsibilities and duties by checking with middle management to be sure duties can be accomplished.


  3. Helpful (1)

    "Niche market and exciting products"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - AREA SALES MANAGER in Houston, TX
    Former Employee - AREA SALES MANAGER in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Océ full-time (More than 5 years)

    Pros

    They were a good company to work for with strong managers and little turnover. Training was not an issue and professionalism is expected.

    Cons

    Now that it is purchased by Cannon some of the company rich culture has been lost and has leaned more on the "copier sales market and stratagy".

    Advice to Management

    Do lose the special high end feel that Oce brand demanded and provided.


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  5. "If you are on the wide-format side you will be fine"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Support in Dallas, TX
    Former Employee - Sales Support in Dallas, TX
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Océ (More than 5 years)

    Pros

    Management will work with you if you try

    Cons

    Territories need to be distributed better

    Advice to Management

    Do your homework


  6. "Customer Care Agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX
    Doesn't Recommend
    Neutral Outlook

    Pros

    If you like almost zero training and random change this is the place for you.

    Cons

    Sink or Swim attitude with many aspects of daily operations. Regional manager was absent most of the time. There was no branch manger for much of my stay. Service manger would change show room floor codes on copiers so no one would have access from day to day prohibiting employees to train and provide walk through's to potential. My starting hourly wage was agreed upon via email and spoken word until my first day and then reduced by the regional manger on the spot. The first day of a municipal contact install the sales representative who sold the account called to say he could not report to the install process because it was foggy outside. Within five months two senior sales reps quit.

    Advice to Management

    Listen to field agents and implement best policy and practices to ensure client satisfaction and retention.


  7. "Mailroom clerk"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mailroom Clerk in New York, NY
    Former Employee - Mailroom Clerk in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    You can grow in this company

    Cons

    It's too many butt kissing and cut throat that work there

    Advice to Management

    EEO


  8. Helpful (1)

    "mailroom supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mailroom Supervisor in New York, NY
    Former Employee - Mailroom Supervisor in New York, NY
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Océ full-time (More than 10 years)

    Pros

    A friendly and professional environment.

    Cons

    Underpaid for the duties performed and lack of opportunities to move up.

    Advice to Management

    Allow for more opportunities to advance.


  9. "Administrative Department Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant in Saint Charles, IL
    Former Employee - Administrative Assistant in Saint Charles, IL
    Recommends
    Approves of CEO

    I worked at Océ full-time (Less than a year)

    Pros

    Oce North America, was an excellent company to work for. The company knew how to run there business and treat employees well! They had great management, excellent benefits and employees work together. Oce was large global company, but it felt like family.

    Cons

    I had nothing negative to say about Oce North America

    Advice to Management

    The Management there was excellent. They were open minded managers, great management skills with employees, they trust there employees and help teach there employees to learn and grow.


  10. Helpful (1)

    "Office Support / Hospitality / Print Center"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Recommends

    I worked at Océ full-time

    Pros

    Great way to gain experience in a vast amount of office settings with different responsibilities. I enjoyed going to law firms one day to make copies of their important documents to going to a Pharmaceutical company as a receptionist or mail room clerk. Many different roles are offered to learn from and experience.

    Cons

    As a floater - we traveled to different companies in the metro-Atlanta area to work. Travel time and expense can be costly. In Atlanta - we sometimes had to pay for parking downtown and there was no validation. Raises can come more ofter. Was there for 2 years and had to beg for measily raise I did receive before being let go.

    Advice to Management

    Treat your employees better monetarily.


  11. Helpful (2)

    "No long term advancement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    No opinion of CEO

    I worked at Océ full-time (More than 5 years)

    Pros

    Options to work for many different clients

    Cons

    No chance to move up because the organization is so flat. Now it is part of Canon, I don't know if that is better.

    Advice to Management

    Put together some succession planning and develop your high potential employees.


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