Ocado Reviews | Glassdoor

Ocado Reviews

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Found 401 reviews

3.4
StarStarStarStarStar
Rating TrendsRating Trends
66%
Recommend to a Friend
67%
Approve of CEO
Ocado CEO Tim Steiner
Tim Steiner
223 Ratings
Pros
  • "You can finish 2 hours early and still get paid for the full 8 hour shift(in 14 reviews)

  • "If you finish early you still get paid(in 27 reviews)

Cons
  • "long hours during the whole week(in 12 reviews)

  • "carrying shopping up to the 4th floor no lift usley tons of water(in 12 reviews)

More Pros and Cons
  1. Helpful (6)

    "Below average, good to get online experience, but not focussed on people and not great for career opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Ocado

    Pros

    On-line experience, leading edge technology for the distribution centre, lots of operational responsibility for high performers

    Cons

    Hit glass ceiling very quickly, lack of shared information about the direction of the company, lack of positive, collaborative, culture

    Advice to Management

    Improve culture and focus on developing people

    Ocado2013-10-23
  2. "Good job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Marshal in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ocado full-time for more than 3 years

    Pros

    Flexible you can swap shifts with your co workers Chance of progression Easy job Helpful staff Defects always rectified Clean vans Pre planned route Pre loaded van Drivers notes to help find hidden houses/or apartments

    Cons

    Working in all weather No air con for summer

    Ocado2019-04-14
  3. "Ok to work for, poor pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Logistics Graduate in Hatfield, East of England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ocado full-time (Less than a year)

    Pros

    Fast growing Staff discount & company shop

    Cons

    Poor pay Growing pains present Lack of travel

    Ocado2019-04-10
  4. "Relatively low salary but otherwise good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ocado full-time

    Pros

    Good benefits, Good working environment and the company is currently growing a lot.

    Cons

    Salary at mid tier positions is on the low side and progression can be difficult within departments.

    Ocado2019-04-07
  5. "Nice place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Demand Manager in Hatfield, East of England, England
    Doesn't Recommend
    No opinion of CEO

    I have been working at Ocado full-time (Less than a year)

    Pros

    Really nice people and atmosphere. Good benefits, Good working environment and the company is currently growing a lot.

    Cons

    Salary at mid tier positions is really low side in comparison with other companies and progression can be difficult within departments.

    Advice to Management

    Increase the salary

    Ocado2019-04-18
  6. "Driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - CSTM Delivery Driver 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Ocado full-time (Less than a year)

    Pros

    Shifts are flexible they try make it fit your lifestyle after your probation period. They encourage progression and you can progress very fast once you show commitment. Loads of company benefits. Everyone gets along, team building in encouraged.

    Cons

    Carrying heavy shopping up stairs can be tiring, your route could be all flats no lift

    Ocado2019-04-02
  7. "CSTM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ocado full-time

    Pros

    competitive pay rate. Good benefits.

    Cons

    Unsociable hours. London driving can be challenging.

    Ocado2019-03-29
  8. "call centre"

    StarStarStarStarStar
    • Career Opportunities
    Former Employee - Contact Center Agent in Hatfield, East of England, England

    I worked at Ocado full-time for more than a year

    Pros

    decent money for the job

    Cons

    racist views towards ethnic minorities, rude management towards members off staff

    Ocado2019-04-05
  9. "Not bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - CSTM Delivery Driver in Tamworth, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Ocado full-time (Less than a year)

    Pros

    Easy work every day different

    Cons

    Work Lots of weekends lots of flats without lifts

    Ocado2019-04-03
  10. "CSTM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - CSTM in Hatfield, East of England, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Ocado full-time (Less than a year)

    Pros

    Getting full pay for shift even if you finish early.

    Cons

    Ocado claim CSTM's are paid above national average for the role. Rubbish. We are not.

    Advice to Management

    Pay your CSTMs what we are worth to you. As you acknowledge, we are the face of Ocado and the majority of us do a damn good job.

    Ocado2019-04-04
Found 401 reviews