Ocado Technology Desktop Support Services Technician Reviews | Glassdoor

Ocado Technology Desktop Support Services Technician Reviews

Updated Feb 18, 2017

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4.5
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Ocado Technology CEO James Matthews
James Matthews
0 Rating
  1. "My best job so far"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Desktop Support Services Technician in Andover, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ocado Technology full-time for less than a year

    Pros

    I work within DSS at Andover and i'm proud to be part of a company with such cutting edge technology and to be part of such a great team. Great people in my team, my team leader not only leads us all really well and appreciates us all but is very much part of the team helping us out and mucking in. Really feel the value of 'we are in it together'. Environment is good and everyone approachable. Best place I have worked so far.

    Cons

    Nothing really, apart from feeling not very empowered in certain areas.

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    Ocado Technology2017-02-18

    Ocado Technology Response

    July 10, 2017Social Media and Content Lead

    Thanks for the review, but sorry to see that in some areas you don't feel empowered. If you feel like you're being held back in some way, please don't hesitate to chat with your line manager, team lead, or product manager etc so that you can work towards a solution.

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  2. "Working for Ocado Technoloy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Desktop Support Services Technician in Andover, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ocado Technology full-time for less than a year

    Pros

    A very good team and a wealth of knowledge. Pleasant working environment

    Cons

    For my role it can get frustrating when a 5min job can take a day waiting on authorisation from a Group owner

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    Ocado Technology2017-01-18

    Ocado Technology Response

    February 3, 2017Social Media and Content Lead

    It's good that you're enjoying the environment and your team, but thanks for raising the authorisation issue. We presume you've already raised this with your team, but don't forget you can always escalate issues through management.

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