Ocean Properties Reviews | Glassdoor

Ocean Properties Reviews

Updated July 13, 2017
70 reviews

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2.6
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Michael Walsh
33 Ratings

70 Employee Reviews

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Pros
  • Growth and structure with in a very reasonable work environment (in 4 reviews)

  • They have very flexible hours, ranging from 20 to 35 hours a week, your choice, with 4 hour shift minimums up to 8 hours max (in 3 reviews)

Cons
  • Due to the low pay there is a constant revolving door of agents (in 7 reviews)

  • no breaks, just a half hour lunch, long hours, constantly on the phones with like 15 sec between the calls (in 5 reviews)

More Pros and Cons

  1. "Sous Chef"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    Pros

    Great work environment, lots of fun

    Cons

    Long Hours, not a lot of free timw


  2. "Manager in Training"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Ocean Properties full-time

    Pros

    Great way to learn to hotels as a whole.

    Cons

    Low pay. Long hours.

  3. "Avoid if Possible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Reservations Agent in South Portland, ME
    Former Employee - Reservations Agent in South Portland, ME
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Ocean Properties full-time (Less than a year)

    Pros

    casual dress code. That's it.

    Cons

    -You don't get holidays like Thanksgiving and Christmas off (they are open 365 days a year)
    -Low pay
    -Barely any breaks
    -Very little training to prepare you for actually working the phones
    -Overwhelming

    Advice to Management

    Besides more training, I would suggest better incentives to keep employees there longer, maybe not be open on thanksgiving or christmas if possible.


  4. "Fast Growing Company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ocean Properties (More than 5 years)

    Pros

    Fast growing company with opportunities to move around or move up.

    Cons

    For every Yin there has to be a Yang.


  5. "Great company to work for in upper management levels."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager
    Current Employee - General Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ocean Properties full-time (More than 3 years)

    Pros

    They let you do your job. If you "overstated" your resume your going to get caught. You've been hired to do the job so thats what they expect. There is no micro-managing here but if your trying to "wing it" you'll be caught quickly. They value longevity and loyalty therefore they take very good care of you if you take care of them. Compensation package is very fair and comparable to all other companies. If you are fortunate to be placed in the upper management team this is a company you will stay with for a long time.

    Cons

    Only con I have is the lack of the 401K match.


  6. "It's the customer service industry...you know?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Agent in Portsmouth, NH
    Current Employee - Front Desk Agent in Portsmouth, NH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Ocean Properties full-time (Less than a year)

    Pros

    They are pretty flexible with scheduling

    Cons

    Unfortunately, the pay is pretty low.


  7. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ocean Properties part-time

    Pros

    You can make good money.

    Cons

    You are just a number.

  8. "I have to say I am very disappointed with the manager and the supervisors."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Reservations Agent in Portland, ME
    Current Employee - Reservations Agent in Portland, ME
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Ocean Properties part-time (More than a year)

    Pros

    If you want a job they will hire you. Short interview and no reference checks say a lot about the business and how it is run.

    Cons

    The "supervisors" are paid approximately .50 cents more than their lowest paid employees, lose their shift differential, and get a thankless job.

    Advice to Management

    You've been there WAY too long. Time to get another job. The number of employees you go through should be a good indication of your success. And for my Mormon friends that own this business, "A workman is worthy of his hire." Pay your employees better. You're cheap!


  9. "Good for Students"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Reservations Agent
    Current Employee - Reservations Agent
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ocean Properties part-time (Less than a year)

    Pros

    Flexible hours allow you to work here as a second job or as a student.

    Working shifts during certain periods of time give you an extra quarter or two per hour.

    Partially subsidized keurig in the break room.

    Cons

    Jobs with these requirements aren't supposed to be "fun", so other than boredom I can't think of any cons.

    Advice to Management

    You train Agents on certain systems later in their stints of employment, and when an agent who worked on those systems leave, it puts a strain on the currently existing agents, which causes more to leave.


  10. "Stepping Stone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Services Manager
    Current Employee - Guest Services Manager
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Ocean Properties full-time (More than 5 years)

    Pros

    People, location, flexibility, room for professional growth

    Cons

    Work Load tends to be more than what they want to pay you for


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