Ocean Properties Reviews | Glassdoor

Ocean Properties Reviews

Updated February 1, 2017
12 reviews

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2.0
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Michael Walsh
6 Ratings

12 Employee Reviews

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Pros
Cons
  • Due to the low pay there is a constant revolving door of agents (in 5 reviews)

  • also, benefits: you have to work a certain amount of hours to be eligible for them, but in slower season it's so hard to get enough hours to keep them (in 3 reviews)

More Pros and Cons

  1. "Good starter job into the hotels"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Supervisor
    Former Employee - Front Desk Supervisor
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ocean Properties full-time (More than a year)

    Pros

    Good discounts on hotels

    Cons

    Constant write ups for petty things, management is a joke,


  2. "Front office manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Ocean Properties full-time

    Pros

    Good benefits, that is all I can think of.

    Cons

    Everything else. Weird policies. Employees revolve like a door. Your value is truly never understood with corporate in a different state.

    Advice to Management

    Get it together! Your loss - I worked my behind off!


  3. Helpful (1)

    "Front Desk Agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Agent in Bar Harbor, ME
    Former Employee - Front Desk Agent in Bar Harbor, ME
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Ocean Properties (More than a year)

    Pros

    Good preparation for a future career if you are not a people person. This job forces you to deal with emotion 100% of the time. I worked at one of the Resorts for OPL and primarily families on vacation. Some of them the only vacation all year. Pay was fair at the time. Gave you an employee meal.

    Cons

    No holidays off but that just goes with Hospitality. Possibility for advancement was hard especially if you didn't know upper management well. Definitely understaffed in our hotel. Charged way too much for the rooms. Gave the presence of a 4 star hotel but the staff ran it like a 2 star hotel.

    Advice to Management

    Hire more people. It's better to pay someone $10/hr to make sure we have overnight housekeeping than make the front dest person do it after hours.


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  5. Helpful (6)

    "Almost 5 years of employment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager
    Former Employee - Manager
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Ocean Properties full-time (More than 5 years)

    Pros

    Coming right out of college and joining the MIT program is amazing for many of those who choose to do it. If you are able to stick with this you have the opportunity to move around the country learning from managers and different properties in a very short amount of time. This company gives its MIT's many great opportunities to build their resume. This could be considered a pro or a con but they also put many MITS into positions they are no where near ready for and never ever had been trained to do. Its a very Sink or Swim type mentality, but if you can survive it your resume will look pretty amazing for it. Overall if you can suck it up for a few years for the sake of your resume i would suggest it, but it will truly be sucking it up, as other than the traveling you will see very few Pro's to this company.

    Cons

    I unfortunately believe the cons heavily outweigh the Pros for this company. The first and most obvious to anyone who works for this company is that if you aren't "family" your ceiling is going to be significantly lower than if you were. This company makes it blatantly obvious on a rather regular occasion that it truly does not care about its employees (unless of course they are family). They are only about the bottom line, which is probably why are they are rated so low on this website, which they probably do not care about. There is 0 structure to there MIT program but instead they just put you where they need you for the sake of the company but not for the sake of those they are trying to teach. That is why after I left the company I was the only one left out of 25 in my original MIT class, that boils down to approximately 4% retention rate over a 4 year period. I havent mentioned the low pay but they pay significantly lower than any other management company that I have come across and expect you to work between 55-75 hours minimum at any of their major resorts (Florida has nicer hours). I left the company on my own as it just grew increasingly apparent that my staff was not cared about by OPL, I was actually personally treated very well but it was just obvious that my staff unfortunately was not, by anyone other than myself.

    Advice to Management

    It is widely thought at the property level that the "corporate" level staff does not care about anyone if you aren't family. The turnover rate is high in the hospitality industry in general but they leave your company because they dont feel like anyone cares about them. Many of your staff members especially young managers put in a significant amount of hours with nothing to show for it. I would suggest putting any sort of structure into your MIT program and attempting to change the culture in your company to make it seem as though you actually care for your staff.


  6. Helpful (4)

    "Unorganized"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ocean Properties (More than 3 years)

    Pros

    Beautiful property. Was a shame to see such a beautiful restaurant with so much potential going to waste. They probably should have gotten rid of all the old staff before reopening as a fine dining restaurant on the beach after being known as a sports bar. The old staff had never worked in fine dining prior. Was funny sometimes to watch actually

    Cons

    Benefits were a joke because you had to work a certain amount of hours to get them but in the slow season you couldn't even get enough hours to keep them. Management had no clue what they were doing half the time because there were so many and they never communicated with each other.


  7. Helpful (5)

    "Chief engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Chief Engineer in Coral Springs, FL
    Former Employee - Chief Engineer in Coral Springs, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Is not a good place to work salaries is down

    Cons

    They make you to do alot of the job in the hotel with the lowest pay and the personality is bad they tthink they own you for everting dont let you take the complete vacation dont give you a raise for nothing

    Advice to Management

    For the people with out a job you trayin not to work for this managenment PLEASE PLEASE it going to be you nightmare Please dont work here look for a better place


  8. Helpful (3)

    "Front desk agent- Sagamore Resort"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Agent in Bolton Landing, NY
    Former Employee - Front Desk Agent in Bolton Landing, NY
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Ocean Properties full-time (Less than a year)

    Pros

    Great experience, networking, overall operational value with 35-40 hours per week along with potential overtime in busy months.

    Cons

    Weak hourly rate. $100 a week for rent if living on or off premise if you are in need of housing. Hourly rate was not suitable and living on my own with bills hurt me greatly. They expect the rent money not a day late therefore I was not even close to bringing a strong net amount home each week. Housing was also a headache. Rooming 4 people in an apartment does not work with the weak amenities they offer. Co workers were nice, but there were a handful who acted arrogant for no reason.

    Advice to Management

    Create a stronger, positive working environment and choose managers who are more outgoing and willing to help out employees when needed.


  9. Helpful (4)

    "Could not care less about the employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous
    Current Employee - Anonymous
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Ocean Properties (More than a year)

    Pros

    Few. Some of the people you meet are nice enough, but nobody lasts long enough to really form bonds with

    Cons

    Say goodbye to any kind of social life, relationships, and family. You are expected to be at the beck and call of the hotel. Also, get used to being broke. There is a reason why 90% of staff is on some form of government assistance.

    Advice to Management

    Pay people what they are worth, concentrate on the core of people who know their jobs, and stop the revolving door of know nothing employees


  10. Helpful (4)

    "Poor management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Bar Harbor, ME
    Former Employee - Server in Bar Harbor, ME
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ocean Properties full-time (More than a year)

    Pros

    You do get to work in nice locations. Sometimes the employee housing is nice, sometimes not. You get to meet a lot of people, however most in the F&B industry are drunks. If you like to get hammered and sexually harassed with your boss, this is for you!

    Cons

    The owners all the way down the management team legitimately don't care about the staff or the customer as long as the money keeps rolling in. This came from the mouth of someone in the actual family. No training whatsoever. They pay their managers 12$ an hour so they act bitter towards the servers who make more, and generally speaking, know more than them.

    Advice to Management

    Talk to the people who face your customers daily. If they aren't happy, it projects to your customers. Really look at some of the people you have in charge. You are headed in the wrong direction.


  11. Helpful (3)

    "The company does not seem to care about it's employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - South Florida Area
    Current Employee - South Florida Area
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Ocean Properties full-time (More than a year)

    Pros

    At the properties I have worked the General Manager has been a true leader and has made the hotels a great place to work.

    Cons

    No benefits and very low pay.

    Advice to Management

    My advice to Upper management:: A competative advantage is aquired through it's human capital. You should really look in to how you treat the front line employee and consider making some stategic changes. No direct deposit? You sell medical benifits that are not beneficial at all. (a cash paying customer or welfare recepiant is better off). Your payroll system is working off of New Hampshire tax laws but we live and work in Forida which caused complications at tax time. It really appears that you do not care which makes many people wonder why should they? The one positive thing you have in your corner is one particular GM and others around the company which makes a tolerable place for some and a great place for others.



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