Octopus Reviews | Glassdoor

Octopus Reviews

Updated Jan 13, 2020

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3.7
69%
Recommend to a Friend
82%
Approve of CEO
Octopus Chief Executive Simon Rogerson (no image)
Simon Rogerson
114 Ratings
  1. Helpful (8)

    "All about the numbers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Octopus

    Pros

    - nice people who want to do the right thing - wider octopus mission is exciting

    Cons

    - the culture is non-existent in Octopus Property, all they care about is hitting targets and measuring everything. No empowerment of staff. The only thing that’s ever presented on is figures, no mission to buy into or excitement over providing customers with a great service, like other areas of the Octopus group. - people get fired as quickly as they get hired, someone is missing from the office on a bi-weekly basis with no communication as to where they have gone. People are scared to feedback in case they are next in the firing line. - what the CEO says goes, not open to ideas. - even culture is measured by superficial office vibe scores. - micro management is rife and managers are promoted on technical skills rather than whether they can actually lead a team. - pension is rubbish in comparison to other financial services.

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    Advice to Management

    Look after your employees and culture and the numbers will follow.

    Octopus2019-01-25
  2. "Entrepreneurial mindset"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Octopus full-time

    Pros

    If you come up with an idea on how to improve things, management will most likely encourage you to implement it.

    Cons

    Octopus Group does so many things that it is hard to keep on top of it all

    Octopus2019-01-15
  3. Helpful (7)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Octopus full-time for more than a year

    Pros

    Good location, nice office space

    Cons

    CEO has his head in the clouds. The culture is toxic and forced upon you. Bullying and frankly like a public school boy regime. Salaries vastly short of market leaders. Would rather be unemployed than run the risk of becoming part of a regime not far off chairman mao.

    Advice to Management

    Perhaps get your hands dirty and move away from the accum that you started with nothing which is all a lie!

    Octopus2019-02-11
  4. Helpful (4)

    "Trying to make a difference"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Octopus full-time

    Pros

    - Entrepreneurial company continually looking for ways to make a difference in FS and Energy. Not scared to try new stuff (sometimes does not work, which is OK and seen as a way to learn.) - Strong positive culture - if you put a lot in to it, you get a lot out of it.

    Cons

    - Can be difficult to understand how everything works internally. - Some pockets of the middle management are struggling to move with the times.

    Advice to Management

    Help all employees understand their place in delivering the Vision.

    Octopus2018-12-04
  5. Helpful (8)

    "A terrible place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Administrator in London, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Octopus full-time for more than a year

    Pros

    Good pay Nice, modern offices I wish there were more....

    Cons

    Firstly it’s the toxic working environment, management and sales are only interested in hitting numbers with absolutely no thought for how this is achieved. This means being constantly harassed to get stuff done as quickly as possible. Antiquated systems and infrastructure with a management team that is reluctant to spend money upgrading these, this poses a significant risk to the business. To get on here you must be willing to work all hours and have a face that fits, this is typically white male under 40 with a public school education. Long hours, people rarely take a lunch break and you’ll be expected to work 8-6. The big push on wellness initiatives isn’t something to be proud of, you shouldn’t need to have these in place just to keep people happy and make them forget they are working all hours. Morale is generally low because of the points above. Vibe office surveys are sent to all staff and although the scores are low nothing ever really changes. Large turnover of staff including people in senior positions, the reasons for their departures are not disclosed which creates a feeling of unease.

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    Advice to Management

    Dismantle the structure and start again. Look at your diversity, having a management team made up completely of white middle age men is not progressive. Wake up it’s 2019!

    Octopus2019-01-16
  6. Helpful (6)

    "Octopus doesnt live up to the values it preaches about"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Approves of CEO

    I have been working at Octopus full-time

    Pros

    Social Activities are great Friendly colleagues

    Cons

    Bullying culture by management - ironically enough in the HR department prevalently and nothing done about it Unprofessional management

    Octopus2019-01-15
  7. "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Octopus full-time

    Pros

    Tries to be a progressive company and encourage ideas, with a forward thinking work environment.

    Cons

    The overall vision of the CEO is not necessarily represented in the individual teams. Some roles lack progression opportunities.

    Octopus2018-12-11
  8. Helpful (10)

    "Too "innovative" for its own good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales in London, England
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Octopus full-time for more than 3 years

    Pros

    After many years and despite my disappointment with management and the strategy, I continue to rate my colleagues. They are fun and easy to work with.

    Cons

    Behind a never ending list of projects, the firm is rudderless. I am actually shocked that the CEO won an 'entrepreneur of the year' award, even if a colleague explained that it was mostly because Octopus had sponsored/paid for so many articles in that newspaper that it was standard reward practice. But it shows the contrast between the perception of the CEO internally and what people are prepared to believe outside the firm.

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    Advice to Management

    Look at the mess you have created after so many years launching one financial product after another without the required expertise. Someone posted about the Eve Sleep debacle, and many of us still remember the failure of Eclipse VCT and Octopus CfE three yearas ago. Will you never learn?

    Octopus2018-12-08
  9. Helpful (16)

    "Awful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Octopus full-time for less than a year

    Pros

    Ability to work from home, but not encouraged Decent pay

    Cons

    Toxic environment All white middle class management Very long hours and management make it clear the only way to progress is to be at your desk at 9pm, even when they aren't. A worrying bullying culture with a few individuals' attitudes being exceptionally unprofessional but tolerated because they put the hours in. Highly stressful, with no let up. You will be expected to be contactable at all times, log on when sick or on holiday, read emails and action them at home (managers send 7pm Friday emails for things they want Monday morning). One employee was rang whilst at a funeral. No fixed desks, and too many employees, so you can arrive and spend 40mins wandering around with a carrier bag of your stationery searching for a free desk before being expected to set up in the kitchen. Poorly trained management creating a chaotic, demotivated team. Your goal is identified (be it promotion, recognition, payrise) then withheld. 121s are used to beat you emotionally for not doing more, quicker, longer. 12 hour days are encouraged, and then there is immense pressure to put in additional hours volunteering for their charity projects. An entirely numbers driven focus with no care for quality or accuracy A very immature boys playground environment with name calling, inflatable toys being thrown around the office, leering at customer ID, borderline and often unacceptable sexist comments on a daily basis, including from senior management. Managers set people up against each other rather than encourage teamwork so you will work alone, under stress. It's very lonely. Poor systems Perhaps the worst part is, management believe they have a fabulous customer focused flexible company and will not hesitate to tell you that. The reality is just the opposite. They pretend to encourage feedback then label you negative and difficult for giving anything other than glowing reviews. Even the "anonymous" office vibe feedback is used to bully teams with veiled threats when the scores are low for happiness. Difficult people are encouraged to leave, but then they put a non compete clause in your contracts meaning you can't go anywhere else (so will be jobless for 3 months if you do) Seriously if you are not a white, 20 something slightly immature male, living at home with mummy with no partner or family and no life, don't apply.

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    Advice to Management

    Experience is not a dirty word. Hire people who know what they are doing, not who smile alot and look desperate to please because they are easier to manipulate. Get rid of the middle management. Overhaul the office environment. This is not Wolf of Wall Street. The future is about working smarter, better and more flexibly - move into the 21st century and grow up. The fact the mental health support options were oversubscribed is NOT something to be proud of.

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    Octopus2018-12-24
  10. Helpful (8)

    "Seemed great at first"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Python Developer in London, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Octopus full-time for less than a year

    Pros

    Remote work, paid travel to meet the team, good paying compared to companies where I live.

    Cons

    Extremely bureaucratic/toxic environment to technological development and creativity. Decisions are taken based only on meetings without any proper knowledge. So, everything you do is sort of pointless. Since they are going to blindly change the requirements and you are going to redo everything over and over. If you don't stick to these ways, you are going to be fired. Also, if some "great" manager is on the hook after doing many "amazing" jobs, they won't think twice to put the blame on you. Well, people are being fired just because.

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    Advice to Management

    Let the tech people work and stop doing blind management.

    Octopus2018-12-10
Found 156 reviews