Octopus "long hours" Reviews | Glassdoor

Octopus Employee Reviews about "long hours"

Updated Jan 16, 2019

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3.7
70%
Recommend to a Friend
82%
Approve of CEO
Octopus Chief Executive Simon Rogerson (no image)
Simon Rogerson
120 Ratings
Pros
  • "Flexible working is encouraged though the culture doesn't make this easy(in 11 reviews)

  • "Charity, social events and to have an entrepreneurial spirit in your work(in 10 reviews)

Cons
  • "Senior management skirt around the issue because they don't want to commit to spending more money on staff(in 9 reviews)

  • "Very long hours for the salary paid(in 7 reviews)

More Pros and Cons

Reviews about "long hours"

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  1. "Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    MBA Intern in San Jose, CA

    I worked at Octopus for less than a year

    Pros

    amazing company + team. highly recommend for finance professional londoners

    Cons

    very long hours + work on weekends

    Octopus2016-08-24
  2. Helpful (8)

    "A terrible place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Administrator in London, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Octopus full-time for more than a year

    Pros

    Good pay Nice, modern offices I wish there were more....

    Cons

    Firstly it’s the toxic working environment, management and sales are only interested in hitting numbers with absolutely no thought for how this is achieved. This means being constantly harassed to get stuff done as quickly as possible. Antiquated systems and infrastructure with a management team that is reluctant to spend money upgrading these, this poses a significant risk to the business. To get on here you must be willing to work all hours and have a face that fits, this is typically white male under 40 with a public school education. Long hours, people rarely take a lunch break and you’ll be expected to work 8-6. The big push on wellness initiatives isn’t something to be proud of, you shouldn’t need to have these in place just to keep people happy and make them forget they are working all hours. Morale is generally low because of the points above. Vibe office surveys are sent to all staff and although the scores are low nothing ever really changes. Large turnover of staff including people in senior positions, the reasons for their departures are not disclosed which creates a feeling of unease.

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    Advice to Management

    Dismantle the structure and start again. Look at your diversity, having a management team made up completely of white middle age men is not progressive. Wake up it’s 2019!

    Octopus2019-01-16
  3. Helpful (16)

    "Awful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Octopus full-time for less than a year

    Pros

    Ability to work from home, but not encouraged Decent pay

    Cons

    Toxic environment All white middle class management Very long hours and management make it clear the only way to progress is to be at your desk at 9pm, even when they aren't. A worrying bullying culture with a few individuals' attitudes being exceptionally unprofessional but tolerated because they put the hours in. Highly stressful, with no let up. You will be expected to be contactable at all times, log on when sick or on holiday, read emails and action them at home (managers send 7pm Friday emails for things they want Monday morning). One employee was rang whilst at a funeral. No fixed desks, and too many employees, so you can arrive and spend 40mins wandering around with a carrier bag of your stationery searching for a free desk before being expected to set up in the kitchen. Poorly trained management creating a chaotic, demotivated team. Your goal is identified (be it promotion, recognition, payrise) then withheld. 121s are used to beat you emotionally for not doing more, quicker, longer. 12 hour days are encouraged, and then there is immense pressure to put in additional hours volunteering for their charity projects. An entirely numbers driven focus with no care for quality or accuracy A very immature boys playground environment with name calling, inflatable toys being thrown around the office, leering at customer ID, borderline and often unacceptable sexist comments on a daily basis, including from senior management. Managers set people up against each other rather than encourage teamwork so you will work alone, under stress. It's very lonely. Poor systems Perhaps the worst part is, management believe they have a fabulous customer focused flexible company and will not hesitate to tell you that. The reality is just the opposite. They pretend to encourage feedback then label you negative and difficult for giving anything other than glowing reviews. Even the "anonymous" office vibe feedback is used to bully teams with veiled threats when the scores are low for happiness. Difficult people are encouraged to leave, but then they put a non compete clause in your contracts meaning you can't go anywhere else (so will be jobless for 3 months if you do) Seriously if you are not a white, 20 something slightly immature male, living at home with mummy with no partner or family and no life, don't apply.

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    Advice to Management

    Experience is not a dirty word. Hire people who know what they are doing, not who smile alot and look desperate to please because they are easier to manipulate. Get rid of the middle management. Overhaul the office environment. This is not Wolf of Wall Street. The future is about working smarter, better and more flexibly - move into the 21st century and grow up. The fact the mental health support options were oversubscribed is NOT something to be proud of.

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    Octopus2018-12-24
  4. Helpful (10)

    "Ok company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Anonymous Employee 
    No opinion of CEO

    I have been working at Octopus full-time

    Pros

    Lots of different clubs and activities for those who want to get involved. Great office and environment. Mostly everyone seems to be friendly. Free fruit and fresh coffee helps. Like being able to openly praise colleagues and other incentives to perform or get involved in sponsored charities.

    Cons

    Very long hours for the salary paid. While flexible working is sold as a job perk, unfortunately not everyone can enjoy this. Their telephone infrastructure is out of date and does not seemlessly allow staff to work from home who have to be telephone based because of their role, e.g. contact centre staff. but there seems to be little emphasis on DSE assessments as part of the new starter process. Doesn't matter if you are 2 ft tall or 10ft tall, the chairs are not adjustable to support lower back. It is important for ensuring staff have the right equipment (chair, mouse, etc). Also I'd much rather have a shorter day (work /life balance?) than have long hours with 'creative' time. Not sure what attrition rate is but there seem to be lots of leavers which is a bit worrying.

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    Advice to Management

    Not sure they would care but it is worth perhaps getting feedback from your respective company new starters on their experience and work with your senior managers and what can be done to improve the experience for newbies. The high number of leavers usually mean that something somewhere is not quite right and perhaps this needs to be investigated

    Octopus2018-10-01
  5. Helpful (3)

    "Great for the right sort of person (read below)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Investment Professional in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Octopus full-time for more than 3 years

    Pros

    - Fast-paced, really ambitious, young at heart company - Always changing and innovating - Profitable and fast growing - Lots of responsibility if you want it If you want a fast ride, lots of change, want to grow as a person, and can handle that sort of set-up, Octopus is for you. If not, then it's not going to work out for you here.

    Cons

    - Quite a few 'straight talkers' - you need to take things on the chin and grow - Can be manic - Long hours at times

    Advice to Management

    Keep hiring the right sort of people - don't compromise. You can't please everyone, all the time.

    Octopus2017-05-19
  6. "Good but not for the faint hearted"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Middle Management in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Octopus full-time for more than a year

    Pros

    Good culture open to new ways of working and putting the customer first. Good opportunities for personal development and growth.

    Cons

    Wellbeing scores are low because people's workloads are too high. Senior management skirt around the issue because they don't want to commit to spending more money on staff. Therefore you have to commit to long hours to get the work done including evenings and weekends.

    Advice to Management

    Don't loose good people due to stress or burn out. Hire more staff.

    Octopus2017-05-27
  7. Helpful (12)

    "Weak, disorganised, too many egos"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Holborn, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Octopus full-time

    Pros

    Nice office, desks that go up and down, dress down all week, free fruit, coffee, days off, some genuinely nice people about the place.

    Cons

    Bad culture. Ego-driven. Founders are 'nice' but naive, easily distracted and weak with poor hiring habits and lack of judgement. Second tier of management dominated by ego and insecurity. Long hours, expected to be on call day and night, lots of talk about open and honest culture, speak up, flat structure but ultimately failing the test. Just another financial services company doing what financial services companies do.

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    Advice to Management

    You seem easily distracted by shiny people who talk a good game but don't deliver. You lack authenticity, hire people under false impressions and skip the hard conversations. All counter to the happy story you present to the outside world.

    Octopus2017-04-21
Found 7 reviews