Ocwen Financial Reviews | Glassdoor

Ocwen Financial Reviews

Updated March 22, 2017
89 reviews

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4.0
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Ocwen Financial President, CEO, and Director, Ocwen Financial and Ocwen Federal Bank Ronald M. Faris
Ronald M. Faris
48 Ratings

89 Employee Reviews

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Pros
  • There is good pay for certain aspects of the company (in 35 reviews)

  • The work environment is awesome facilities provided to the employees his at his best (in 25 reviews)

Cons
  • Work - Life balance - Traffic - travelling to pritech park office will leave you drained (in 24 reviews)

  • No work life balance huge politics no farm work in company (in 9 reviews)

More Pros and Cons

  1. "Former Ocwen Relationship Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ocwen Financial full-time

    Pros

    Pay was nice and included nice bonuses

    Cons

    not worth discussing really. Place was ok to work at.


  2. "Software Engineer"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ocwen Financial full-time

    Pros

    Nice place to work.

    Cons

    as of now not any.


  3. Helpful (1)

    "Document Control Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Benefits are great. Paid time off stands at about 3 weeks per year which is really good to begin with.

    Cons

    There are no bonuses or incentives which makes your income the same all year round, every year. It does not make a difference the performance you achieve.


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  5. "Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Business Compliance Analyst in Coppell, TX
    Former Employee - Business Compliance Analyst in Coppell, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Ocwen Financial (More than 3 years)

    Pros

    Very laid back company to work for , wasn't micromanagement for compliance analyst. Just meet deadlines most of all

    Cons

    Non other than the new HR management hired directly from Craigslist and backpage job section using BuildMeAresumefordummies.stopit

    Advice to Management

    Hr management learn to be kind, polite and work on better communication, impersonal, and comprehension skills. So sad to see you made thus far thinking its acceptable .


  6. "."

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    good place to work, no career growth

    Cons

    long work hours leads to pressure in employees

    Advice to Management

    .


  7. Helpful (1)

    "Customer Care Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Coordinator in Houston, TX
    Former Employee - Customer Care Coordinator in Houston, TX

    I worked at Ocwen Financial (More than 3 years)

    Pros

    Pay and benefits were good and incentive pay encouraged you to perform at your best. Management was supportive and overall culture was good. I learned a lot about the mortgage industry and about varying loan types within the 3 1/2 years I was with the company. I enjoyed helping customers keep their homes and find resolutions to their problems.

    Cons

    Job duties did include collections which is inherently stressful. Customers could be difficult at times, but understandable as people's homes were involved. Call center environment meant meeting quotas and metrics both daily and monthly so always under pressure to perform. QA monitoring was fair, but quite tough and made you worry if you handled a particular call wrong or forgot an important detail. Job requires a very thick skin and is not for the faint of heart.

    Ocwen Financial Response

    Jul 12, 2016 – Inbound Marketing Manager

    Thank you for your review. We appreciate the time you took to tell us what we are doing right and how much you enjoy working with us. We also appreciate you bringing the stress of the call center ... More


  8. "Great Company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in West Palm Beach, FL
    Current Employee - Anonymous Employee in West Palm Beach, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    A great place to learn
    No micromanagement
    Responsibility and accountability

    Cons

    At senior levels Ocwen requires commitment and that usually translates into long working hours.

    Advice to Management

    Retain all the good people. Continue with the employee engagement initiatives as they are having a positive effect on everyone.

    Ocwen Financial Response

    Jul 12, 2016 – Inbound Marketing Manager

    Thank you for providing your feedback. It’s so great to hear that you’re enjoying your experience with us and seeing positive change from our engagement initiatives. Keep up the great work!


  9. "Office is very friendly and a tight knit group."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Ocwen Financial full-time (More than 3 years)

    Pros

    Good atmosphere, casual dress, easy to get along with others, good location. Easy to talk with others, very flexible, good benefits, 401K.

    Cons

    Constant changes to policy. Office seems a bit cramped at times. Not much room for promotion in same department. Management seems to try too hard at times.

    Advice to Management

    Look for more options when it comes to lowering business cost.

    Ocwen Financial Response

    Jul 12, 2016 – Inbound Marketing Manager

    Thank you for your review. We appreciate when current employees provide feedback on their experiences with us. We hope you continue to find success with us, and please continue to let us know how we ... More


  10. Helpful (2)

    "documentation specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in West Palm Beach, FL
    Current Employee - Anonymous Employee in West Palm Beach, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Ocwen Financial full-time (More than 3 years)

    Pros

    great place to gain mortgage experience

    Cons

    no overtime to the hard working ppl.

    Advice to Management

    management need more training.


  11. Helpful (4)

    "Excellent group of professionals in the IT Department"

    Star Star Star Star Star
    • Work/Life Balance
    Former Employee - Enterprise Monitoring Consultant in Lewisville, TX
    Former Employee - Enterprise Monitoring Consultant in Lewisville, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Ocwen Financial (More than 3 years)

    Pros

    Very competent technical professionals and would work with any of them again.

    Cons

    Growing pains can be challenging

    Advice to Management

    Your technical groups are very good! Definitely streamline processes.



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