Ocwen Financial Reviews | Glassdoor

Ocwen Financial Reviews

Updated June 22, 2017
98 reviews

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98 Employee Reviews

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Pros
  • Ocwen has good pay structure and the annual hikes are above market range (in 38 reviews)

  • The work environment is awesome facilities provided to the employees his at his best (in 26 reviews)

Cons
  • Work - Life balance - Traffic - travelling to pritech park office will leave you drained (in 27 reviews)

  • No work life balance huge politics no farm work in company (in 11 reviews)

More Pros and Cons

  1. "Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Lead/Supervisor in Houston, TX
    Former Employee - Team Lead/Supervisor in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Ocwen Financial (More than 3 years)

    Pros

    Great company to work for and pays well.

    Cons

    I do not have any cons.


  2. Helpful (1)

    "Positive Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Analyst in Coppell, TX
    Current Employee - Senior Business Analyst in Coppell, TX
    Recommends
    Positive Outlook

    I have been working at Ocwen Financial full-time (Less than a year)

    Pros

    I've had a very positive experience in Ocwen in Coppell, TX. The office space is very nice and is very employee friendly. I find the people I work with very sharp and professional and truly want to do a good job and care about the company. Employees who are not manager are non exempt and paid hourly; this takes getting used to, but it's a good thing as earning overtime when needed is helpful.

    Cons

    The company faces many challenges, but so have most mortgage servicers who've acquired other companies. I think the company truly wants to help homeowners, but they have some issues on the operational side. I feel confident that improvements are being made.


  3. "Its been a good experience so far"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Home Retention Consultant in Coppell, TX
    Current Employee - Home Retention Consultant in Coppell, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ocwen Financial full-time (More than a year)

    Pros

    As with this job or any other job it is what you make of it. I have had a pretty positive so far. We are given the tools and the autonomy we need to get the job done. Upper management is pretty supportive and cognizant of our efforts.

    Cons

    Some of the challenges are meeting monthly goals. Making sure you meet call quality goals is one of the biggest challenges.

    Advice to Management

    Keep up the good work


  4. "I enjoyed the position and the bonus structure. I did not agree that there are no pay increases."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Home Retention Consultant in West Palm Beach, FL
    Former Employee - Home Retention Consultant in West Palm Beach, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Ocwen Financial full-time (More than 3 years)

    Pros

    The company is very solid and well organized. The compensation package is good until you realize that there are no raises. There is a clearly defined chain of command.

    Cons

    There is a lot of politics and it is easy to get lost. There are very few promotion opportunities in the WPB office. Management views is based on the team lead and there is a lot of variations of the interpretations.

    Advice to Management

    Salary should be considered based on experience and tenure. I don't think it is fair for a new employee to have the same pay structure as an employee that has been there 5 years.


  5. "Analyst, Contract"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Analyst, Investor Reporting in Coppell, TX
    Former Contractor - Analyst, Investor Reporting in Coppell, TX
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Ocwen Financial as a contractor (Less than a year)

    Pros

    Professional appearing office environment, Coppell. Some good coworkers and contractors. Depending on who you work for it can be a positive experience with support for your position.

    Cons

    Lack of process documentation related to data requires seeking out individuals.


  6. "Low stress high quality expectations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Home Retention Consultant in Houston, TX
    Current Employee - Home Retention Consultant in Houston, TX
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Ocwen Financial full-time (More than a year)

    Pros

    Great bonuses structure most departments.

    Cons

    Unrealistic quality expectations. Poor entry level management

    Advice to Management

    Get team leads training


  7. Helpful (1)

    "As long as you can lead and show your continued overall value you have no problem staying employed."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Manager in West Palm Beach, FL
    Current Employee - IT Manager in West Palm Beach, FL
    Recommends
    Approves of CEO

    Pros

    Innovative and Cutting Edge Technology

    Cons

    Global market competition leading to more offshoring.

    Advice to Management

    Always have a backup plan.


  8. "A fantastic company to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Irving, TX
    Current Employee - Anonymous Employee in Irving, TX
    Approves of CEO

    Pros

    Great benefits, flexible work hours, good pay, opportunities to grow, with a great professional environment.

    Cons

    Lack of Consistency on processes and procedures.

    Advice to Management

    Need to work on that bureaucracy.


  9. "Satisfied"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Houston, TX
    Current Employee - Business Analyst in Houston, TX
    Approves of CEO

    Pros

    Litton is a good place for work experiance.

    Cons

    They do not have very competitive salaries.

    Advice to Management

    N/A


  10. Helpful (1)

    "Growth in progress"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Ocwen Financial full-time (More than 3 years)

    Pros

    Management encourages communication and feedback. Management takes the time to show their appreciation for your hard work.
    Ability to work independently and run your own desk.
    Benefits are competitive - 401K could be more competitive.
    Position is never the same, constant challenge and opportunities for career growth.

    Cons

    IT could be better but it is improving slowly but surely.

    Advice to Management

    Continue to encourage open communication with your staff. When they voice their opinions and concerns, it adds value when they are validated and listened to.

    Ocwen Financial Response

    May 26, 2017 – Content Marketing Manager

    This is great to hear! We are taking great strides to make Ocwen a better place for all. Please let us know if we can help you reach your goals in any additional ways.


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