Office Concierge Reviews | Glassdoor

Office Concierge Reviews

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Found 137 reviews

2.7
StarStarStarStarStar
Rating TrendsRating Trends
37%
Recommend to a Friend
86%
Approve of CEO
Clifford Baker, Simon Cooney & Anne Marie Holland
53 Ratings
Pros
  • "My account manager is the only reason I stayed as long as I did(in 15 reviews)

  • "Elite cover provided for sickness/holiday(in 14 reviews)

Cons
  • "As a static receptionist you witness how Elite receptionists are treated(in 33 reviews)

  • "Zero contact with account manager(in 19 reviews)

More Pros and Cons
  1. "Awesome"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at Office Concierge

      Pros

      The customers who are the residents

      Cons

      Company timing Communication with employees Disrespect for employers time

      Advice to Management

      Work on creating a suitable environment for employers

      Office Concierge2018-06-26
    • "I took them to an employment tribunal"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Corporate Receptionist in London, England
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Office Concierge full-time for more than 2 years

      Pros

      Exposure to corporate industry Working in really nice buildings

      Cons

      Horrible people at head office Gang/ mean girls culture at head office No regards for their elite team

      Advice to Management

      Get real HR training Show your elite team some respect and appreciation. Fire everyone at head office and employ people who really know what they are doing and who lnkw how to really deal with people.

      Office Concierge2019-05-15
    • "Receptionist"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Receptionist in London, England
      Doesn't Recommend
      Neutral Outlook
      Approves of CEO

      I worked at Office Concierge full-time for more than 2 years

      Pros

      No stress, good companies they work with

      Cons

      No career growth opportunities, bad management

      Advice to Management

      In the beginning this company promise a lot, but none of that happens. It really depends what company you will work for, but as a elite you don't have the chance to build a career or even to find a permanent place.

      Office Concierge2019-03-26
    • "Great development within the business!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Reception Manager in London, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Office Concierge full-time for more than 2 years

      Pros

      I have worked in Office Concierge for 2 years and have already gained a promotion. Working at two different sites now has developed my knowledge further and has been a great experience! My manager has been incredibly supportive and motivating, and encourages you to progress within the business. There are many opportunities and different routes you can go down to benefit your future whether it's short term or long term...

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      Cons

      Some sites have 10 hour shifts but they usually pay well!

      Advice to Management

      Continue doing an amazing job and being so supportive!

      Office Concierge2019-03-26
    • "Lovely Team"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Corporate Receptionist 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Office Concierge full-time for more than a year

      Pros

      Interview process was very smooth. They are very helpfully even before your interview. A big thank you to Ayesha , she went above and beyond gave me tips and feedback, advice on how to answer some question that would come up. My account manager Abbie such am amazing person, she really inspired me during the interview process. She shared with me her experience . You can really tell they value their staffs. There are...

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      Cons

      I have nothing bad to say

      Advice to Management

      Keep up the good work

      Office Concierge2019-03-22
    • "Static? Great. Elite? Worst!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Corporate Receptionist in London, England
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Office Concierge full-time for more than 2 years

      Pros

      - You get to go to some sites which are great - You get to meet new people - If you're a static it is great, as you get to stay in one site, actually have a relationship with the clients etc.

      Cons

      - In the interview, I was told I would be informed the day before (before 5pm) where I would be going the next day. In the beginning, this was true, however, further down the line, they would call me at 8am and tell me to be at a site within the next 30 minutes? Make it make sense. There were times when I would be on my way to a site, then they would call and tell me to go elsewhere... - Pay was/is 21,500. Reasonable....

      Show More

      Advice to Management

      Up the pay rate. Be more organised. Be more understanding.

      Office Concierge2019-04-03
    • "Good stepping stone into the industry and fun working environment!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends

      I have been working at Office Concierge full-time

      Pros

      - You get to work in some amazing buildings and companies (am based solely on one site), a lot of my colleagues ended up going into some great office based roles - Get on really well with my team and the tenants - A decent salary - Will take you seriously during recruitment stage even if you had no previous experience working on a reception, for example retail and beauty industry - Liked my uniform - was a nice,...

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      Cons

      - You have to give a 6 week notice for holiday and it is sometimes difficult to get approved - Having to call in 6am when you sick - Might be more exciting to get to do more office based tasks, can be some slow days

      Advice to Management

      Work on progressing more staff skills and give beneficial workshops

      Office Concierge2019-03-01
    • "No Communication"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Doesn't Recommend
      Negative Outlook
      Approves of CEO

      I have been working at Office Concierge full-time

      Pros

      The girls I work with are the only reason I have stayed so long

      Cons

      No communication between Operations and Managers. No progression Broken promises No feel of a personal touch, just another number

      Advice to Management

      work on your communication

      Office Concierge2019-04-02
    • "Corporate Receptionist"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 

      I have been working at Office Concierge full-time

      Pros

      Good platform and experience for progression in corporate world. Uniform and dry cleaning voucher provided. Nice HQ and other receptionist you meet are usually lovely.

      Cons

      Do not tolerate absence for genuine sick leave/Doctor appt and pressure you into returning to work. The company will throw you under the bus to building management to cover up their own mistakes which is disheartening. As a static receptionist you witness how Elite receptionists are treated.

      Office Concierge2019-03-13
    • "Worst company i've ever worked for"

      StarStarStarStarStar
        Current Employee - FOH Receptionist 
        Doesn't Recommend
        Negative Outlook

        I have been working at Office Concierge full-time

        Pros

        Some of their sites are nice and in great locations.

        Cons

        HR Team are useless, they have no compassion, they are all 2 faced and will be so friendly to your face and pretend like they will help you and then go and then talk bad about you behind your back. Not just HR but 95% of the head office team are like this. they are all rude and NONE of them even care about the employees, they only care about the contract they have with the sites and they cant even seem to keep contracts...

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        Advice to Management

        You all need to fix up - I don't know how the company is still stable and i don't know who hires all of the management because clearly none of you know what you are doing - your all clueless with no compassion and maybe if you treated employees as humans and with respect you would get the same back.

        Office Concierge2019-03-28
      Found 137 reviews