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Office Depot Reviews

Updated Jun 13, 2021

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3.1
46%
Recommend to a Friend
39%
Approve of CEO
Office Depot Chief Executive Officer Gerry Smith
Gerry Smith
894 Ratings
Pros
  • "Commission and fun work environment(in 170 reviews)

  • "Flexible hours which is nice for social life(in 169 reviews)

  • Cons
  • "Upper management does not communicate at all(in 186 reviews)

  • "Minimum wage and little comradery(in 136 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Office Depot and is not affected by filters.

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    1. 5.0
      Current Employee

      Sale Associate (back to school season)

      May 10, 2021 - Point of Sale Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great team, good learning opportunity

      Cons

      I did not have any bad experience working here

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    2. 4.0
      Current Employee

      less than 5 yrs, at 90 K

      Jun 9, 2021 - Lead Account Manager in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      coworkers, you don't work that hard, work life balance, they do not want or encourage you to work over 40 hrs and you do NOT take any work home with you. 401 k is great full benefits pkg,

      Cons

      pretty structured environment for calls, feels like a call center but great kitchen, lots of free lunches, take a walk, plenty of support, opportunity for growth if you are relatively new to sales, not so much if you have sales experience.

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    3. 4.0
      Former Employee, less than 1 year

      Would still be there if not for pandemic, loved it!

      May 15, 2021 - Technology Sales Support in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I loved working there. I felt like I was really a part of a team and that my work was valued by my manager. It was the kind of work that I loved doing and I was able to work remotely.

      Cons

      The benefits are really bad, you have to pay a lot for health insurance and it isn't that good. The dental plan is good - feel that it is reasonably priced. Only downside I would say is upper management has no idea what the teams below them really do to support the business. Our team was not one that should have been laid off due to the pandemic - we were vital to the sales team.

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    4. 4.0
      Former Employee, more than 1 year

      Typical retail job

      Jun 12, 2021 - Retail Sales Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -Flexible schedule -Good coworkers -Low stress for the most part

      Cons

      -Low salary -Hours always subject to change

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    5. 4.0
      Current Employee, more than 1 year

      Is ok

      Jun 12, 2021 - Ssles Associate in Naples, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Employee discount, learn the business with training

      Cons

      Company doesn't care, no incentives to advance

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    6. 5.0
      Former Employee, more than 3 years

      Good People transitioning company

      Jun 10, 2021 - Sales Associate in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good people, Small teams, straight forward part time work

      Cons

      poor investment in the physical spaces, Poor environmental controls.

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    7. 3.0
      Current Employee, more than 1 year

      Chill retail environment with lots of opportunity to learn.

      May 10, 2021 - Sales Advisor in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Really laid back environment most of the time and the teams are generally pretty small so you get to know people. Care for customers and customer service is pretty cool too. Both stores I've been at have been great about taking care of customers. Really easy to approach management about anything you need.

      Cons

      Few employees means more responsibilities / greater workload for everyone and if you have a strong work ethic, you'll likely be taken advantage of and be expected to pull more weight than others. Also scheduling is wack sometimes. Only get schedules on Wednesday or Thursday before the week starts on Sunday (that's like 4 days notice but they're also usually really cool about giving you days off when you need them). The way many of the systems around the store are run is frustrating. Mostly corporate stuff. Everything is slow and complicated but you can get the hang of it. It does cause some frustrating conversations with customers sometimes.

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    8. 5.0
      Former Employee, more than 1 year

      Good Training and Team

      Jun 7, 2021 - Customer Service Specialist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Received excellent sales and support training

      Cons

      Taking down large chairs from the top shelves using a step ladder.

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    9. 5.0
      Current Employee

      A fun environment to work in

      Jun 4, 2021 - Part-time Sales Advisor 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It's a fun environment to work in, there's plenty of room to grow and advance as long as your willing to do the work.

      Cons

      I haven't really encountered much negative about Office Depot

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    10. 2.0
      Former Employee, more than 3 years

      An okay job for starting out, but don't let yourself stay for long.

      Mar 18, 2021 - Print Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Working with and learning the ins-and-outs of printing and finishing posters, pamphlets, business cards, booklets, etc. If you are into that sort of thing. - You get paid to train yourself to use Photoshop and Illustrator. - Usually starts a little bit above minimum wage. CPD gets a higher pay-grade than a standard associate. - Flexible scheduling. - Small room for growth, but only within a given store as getting a position in corporate is tough.

      Cons

      - Only worthwhile as a first job and for experience. - Can be very overwhelming, especially when there is a lack of payroll for extra help (which is pretty much all the time). - Your working experience at this company really depends on the management at a particular store, and is extremely inconsistent. - Constant "flavor of the month" programs to try and raise sales that eventually fall flat and waste a bunch of time, only for yet another program that will inevitably fail to take its place. - Raises are practically non-existent. As a top performing employee I got maybe an extra .25 cents per year added to my hourly rate if I was lucky. - As with all customer service jobs, you will have to deal with some jerks. The severity of how this affects your job depends entirely on store management. According to corporate, you as a lowly associate cannot say "no" and have to get a manager to tell off a demanding customer. (Of course no one really follows that rule because it is completely ridiculous.)

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    Viewing 1 - 10 of 5,571 Reviews

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