Office Depot Reviews | Glassdoor

Office Depot Reviews

Updated July 25, 2017
3,292 reviews

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3.0
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Office Depot Chief Executive Officer Gerry Smith
Gerry Smith
53 Ratings

3,292 Employee Reviews

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Pros
Cons
  • Big budget constraints made it more difficult- so needed more support from upper management to help push projects forward (in 131 reviews)

  • Only top 500 earn commissions, most people see the job as a minimum wage kind of thing (in 107 reviews)

More Pros and Cons

  1. "Great local culture, no upward movement."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pricing Analyst in Norcross, GA
    Former Employee - Pricing Analyst in Norcross, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Office Depot full-time (Less than a year)

    Pros

    Norcross has a great culture under awesome leadership. The work is plenty and they do a great job teaching and coaching you for the work.

    Cons

    No upward movement. The sales reps have WAY too much day and run the show. Also, the systems are terrible and built by analysts, not programmers.

    Advice to Management

    Empower your people to say No, and when they do, stand behind them. Better product offerings and systems.


  2. "Operations Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Manager in Raleigh, NC
    Former Employee - Operations Manager in Raleigh, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Office Depot full-time (More than 5 years)

    Pros

    Great team, love how they help customers quickly!

    Cons

    Floors are hard, long hours on feet

    Advice to Management

    Stay positive because everyone else is!

  3. "Business Development Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Office Depot full-time

    Pros

    A lot of flexibility, good pay, strong product set

    Cons

    Company confusion, direction changing, and could use more training

    Advice to Management

    Get on same page, be more transparent.


  4. "Moving in the right direction!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager
    Current Employee - Sales Manager
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Office Depot full-time (More than 8 years)

    Pros

    Good people
    Opportunity for advancement
    Company is moving in the right direction
    Good mindset in upper management
    Strategic new CEO with an eye on the future

    Cons

    Challenging ever changing environment
    Increasing outside competitive forces

    Advice to Management

    Invest in your people and keep looking for fresh innovative ideas!


  5. "This company has gone through many changes and has been able to survive the retail blight."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Albany, NY
    Current Employee - Store Manager in Albany, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Office Depot full-time (More than 10 years)

    Pros

    Freedom to own your business. Freedom to run daily operations that suits you business. Company is always trying new ways to gain better market share.

    Cons

    Limited payroll leads to stressed associates and diminishing customer service. Corporate hold us accountable for things out of our control.


  6. "Decent work, but in the end it's retail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Sales Consultant in Portland, OR
    Former Employee - Senior Sales Consultant in Portland, OR
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Office Depot full-time (More than a year)

    Pros

    Assigned work was clear. Opportunities for growth and learning, as well as responsibility if you want it. Plenty of changes to talk to people. Depending on the store, it's a very fast-paced workplace, which I loved.

    Cons

    I want to be clear before you read the cons: I loved this job, and very much appreciate my time at OD. However, that doesn't mean it was a good job.

    Pay is not good. Almost no chance of advancement. My store manager wouldn't advance me to a department manager position because it meant I had to leave his store, and he felt I was too valuable where I was.

    At the management level, there were a lot of politics getting in the way of the store running properly. Managers were being blamed for things that weren't their fault. Employees were being targeted as scapegoats for why things went wrong in their respective departments.

    Occasionally, I had to close one day, and open the next morning. My store closed at 9 PM, which meant we left around 10. Then I had to come in at 7 AM the next day. In general, schedules were not set from one week to the next, and generally the schedule wasn't posted until Friday for the next week. There were a couple times it wasn't finished until Sunday, which got people in trouble when they assumed they would follow the same schedule as the week before.


  7. "Good company moving in the right direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Store Manager in San Antonio, TX
    Current Employee - Retail Store Manager in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Office Depot full-time (More than a year)

    Pros

    Good people
    Opportunity for advancement
    Company is moving in the right direction
    Good mindset in upper management
    Lots of reports to show store data

    Cons

    Cut cost in the wrong areas
    50+ hour work weeks, weekends once or twice a month
    Low pay
    Tuition reimbursement is minimal

    Advice to Management

    Invest in your people and your people will invest in you!

  8. "Office Depot"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Office Depot part-time

    Pros

    Great atmosphere to be in

    Cons

    Working with a racist manager


  9. "Decent company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boca Raton, FL
    Former Employee - Anonymous Employee in Boca Raton, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Office Depot full-time (More than 5 years)

    Pros

    Excellent pay, flexibility, enjoyable work

    Cons

    Insurance plan was average, can do better


  10. "It's a job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Printing Department Supervisor in San Antonio, TX
    Former Employee - Printing Department Supervisor in San Antonio, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Office Depot full-time (More than 5 years)

    Pros

    They hire just about it anyone.

    Cons

    Not much training. Worked printing department. Pretty demanding job.

    Advice to Management

    Better pay, more training.


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