Office Depot Reviews | Glassdoor

Office Depot Reviews

Updated September 19, 2017
3,392 reviews

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3.0
StarStarStarStarStar
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Office Depot Chief Executive Officer Gerry Smith
Gerry Smith
95 Ratings

3,392 Employee Reviews

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Pros
Cons
  • Big budget constraints made it more difficult- so needed more support from upper management to help push projects forward (in 132 reviews)

  • The job is okay but moping the whole store, for 40 cents above minimum wage (in 109 reviews)

More Pros and Cons

  1. "Employment Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Office Depot full-time

    Pros

    Ethical Company, great training. Loved my co-workers.

    Cons

    Lay off's, which can result in the loss of valuable employees with years of tenure, experience and knowledge that can never be replaced by new hires. Listen to your employees in the field.

    Advice to Management

    Pay attention when having layoff's. Don't allow employee's to just be a number and let analytics make decisions.


  2. "Depot time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Sales Consultant Technology in Bristol, VA
    Current Employee - Senior Sales Consultant Technology in Bristol, VA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Office Depot full-time (More than 3 years)

    Pros

    Great customers flexible work schedule

    Cons

    Small stafff A lot of reading research and development need to do on your own time not a lot of help from management

    Advice to Management

    Too many managers

  3. "Fast changing environment to develop oneself"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager, Business Process Management in Venlo (Netherlands)
    Former Employee - Manager, Business Process Management in Venlo (Netherlands)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Office Depot full-time (More than 8 years)

    Pros

    - Fast changing environment
    - Complex international organization
    - High sense of urgency for change

    Cons

    - Been through a lot of re-organizations already
    - Downsizing the FTE amount significantly to improve bottom line

    Advice to Management

    Transparency about strategic decisions to gain buy-in from workfore


  4. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at Office Depot part-time (More than a year)

    Pros

    I like they close early

    Cons

    Not too busy training is minimal


  5. "Need better leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Office Depot full-time

    Pros

    Corporate benefits, multiple locations

    Cons

    Low pay, store management, store registers are 30 years old and need updating badly.


  6. "Was like being in Highschool all over again"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Office Depot full-time

    Pros

    Did a lot of free lunches

    Cons

    Seems like a lot of the staff enjoyed and created drama. I felt like I was in highschool again.


  7. "great first job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Voorhees, NJ
    Former Employee - Anonymous Employee in Voorhees, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Office Depot (More than a year)

    Pros

    easy to learn, friendly team

    Cons

    corporate disconnect is actually hilarious

    Advice to Management

    corporate is cancer

  8. "Office Depot Thumbs Down"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Virginia Beach, VA
    Former Employee - Account Executive in Virginia Beach, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Office Depot (More than 10 years)

    Pros

    Local management is 5 stars and you work from your home.

    Cons

    This market is shrinking and you see more and more consolidation of companies; which results in major layoffs. Layoffs are usually the most senior and highest paid employees.
    Uses off shore customer service, IT, and collections; which result in customers being frustrated and not satisfied with service.

    Advice to Management

    Expand the go to market in goods sold. Focus on new markets and new goods and put the customer first.


  9. "If you can work somewhere else, do that instead."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Office Depot full-time

    Pros

    Can't think of any. Seriously.

    Cons

    You will either be fully staffed and constantly cutting hours (as in the store gets 40 hours total to staff on a Saturday), or will be shorthanded and way under on payroll. Low wages, high expectations, you'll notice rather quickly that the problems in the store can only be fixed by corporate and they don't care. Stores are typically kept at an uncomfortable temperature (customers will constantly complain about this), District Managers will tell you they're coming at least once a month, you might see them once a year, if that, and they have a propensity to yell and act like fools. The commission plan is a bad joke, no store level employees receive paid holidays (but corporate does) and if your store is given a treat such as free pizza, it's paid for by management or other employees because corporate refuses to do so (they claim the company doesn't have the money yet it has the money for corporate employees to go out for expensive dinners and drinks on the company dime). HR only exists to protect the company, not the workers and the company "values" don't exist above the store level. Also pay is below the competition, typically leading to constant turn-over and horrible hire-ins because that's all you can get for what the company is offering.

    Advice to Management

    Make every member of upper management work in a store as a normal employee for at least two weeks a year. This includes the pay and hours that a normal employee recieves.


  10. "Stable Pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Office Depot full-time

    Pros

    Pay
    Benefits
    Staff
    Job Security
    Teaches you a lot

    Cons

    Copy Center
    Commision System
    Rewards Program
    Payroll Hours
    No Holiday Pay
    Customers


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