Office Depot Reviews | Glassdoor

Office Depot Reviews

Updated June 24, 2017
3,238 reviews

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3,238 Employee Reviews

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Pros
Cons
  • Big budget constraints made it more difficult- so needed more support from upper management to help push projects forward (in 129 reviews)

  • There's so much work and training that you should be paid more than minimum wage (in 106 reviews)

More Pros and Cons

  1. "Mixed Feelings"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Copy and Print Specialist in Miami, FL
    Former Employee - Copy and Print Specialist in Miami, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Office Depot part-time (More than a year)

    Pros

    Short commute, established corporation, helped open new store in new location, had high hopes for longevity and positive work environment

    Cons

    Decrease in work hours given, low compensation for work load and being cross-trained in various areas, minimal company prospects. Store closed down permanently within a few years

    Advice to Management

    Curb favortism to increase employee morale, offer better compensation to employees who care and do their best to give customers a great experience


  2. "Copy & Print Center"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Copy & Print Center Associate in New Braunfels, TX
    Former Employee - Copy & Print Center Associate in New Braunfels, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Office Depot part-time (More than a year)

    Pros

    Employee Discounts and first dibs on clearance tech

    Cons

    Maybe a bit chaotic. Corporate changes things quickly and everyone had to scramble to make up the difference.

    Advice to Management

    My co-workers were fairly clueless- I would pay more and be picky about who you hire - that way you have a few employees doing good work instead of a bunch of poor employees working against eachother

  3. Helpful (1)

    "Copy and Print design "specialist""

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Copy and Print Specialist in Garland, TX
    Former Employee - Copy and Print Specialist in Garland, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Office Depot part-time (More than a year)

    Pros

    Creative work throughout the day, people interaction

    Cons

    No training, Expected to run an entire print shop solo while also being a salesman/customer service rep/call center/cashier all at the same time (at my store), 15 minute breaks only, standing for 8+ hours straight.


  4. "Good for managers bad for sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technology Supervisor in Colorado Springs, CO
    Former Employee - Technology Supervisor in Colorado Springs, CO
    Doesn't Recommend
    No opinion of CEO

    I worked at Office Depot part-time (Less than a year)

    Pros

    Tuition reimbursement opportunities and commission stipends on paychecks possible as well as monthly drawings for paycheck stipends. Good customer service experience

    Cons

    What they claim are flexible hours will often turn into whenever the manager needs you. They ignore familial and religious obligations and schedule you to work whenever they need you do no matter how much advance notice they give you. Also they recently changed their policy so now only the top 500 salesmen in the entire company make commission which destroys the drive for anyone else to sell anything. No room for advancement, whenever a higher position opens up they just pull someone from a different store

    Advice to Management

    Treat your employees well and they will work harder for you.


  5. "Great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in San Mateo, CA
    Current Employee - Customer Service Representative in San Mateo, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Office Depot (More than a year)

    Pros

    Great employer overall. Pays the bills

    Cons

    The pay could be a bit more.


  6. "The lousiest place to work - ever!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in New Orleans, LA
    Former Employee - Retail Sales Consultant in New Orleans, LA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Office Depot part-time (More than a year)

    Pros

    Doors didn't close while I was still employed.

    Cons

    Pitiful management (micromanagement, too "busy" to lend a hand, claimed busy times were for "navigating" employees rather than pitch in, cut payroll back to the bone then stressed over longer waits, pay is unbelievably poor, no benefits, stores are filthy and disgusting, restrooms look like a science project, 90% of store is overpriced junk, service plans/warranties are a waste of money, management does not trust employees, no incentive for exceeding expectations, senior management is out of touch with daily operations, high turn over rate directly reflected on lousy pay, management has no respect for associates, management believes the title 'manager' deserves respect and recognition without merit, attendance policy cannot be adhered to because of high turnover. Bottom line: OFFICE DEPOT TREATS EMPLOYEES LIKE TRASH AND GOING OUT OF BUSINESS AS A RESULT.

    Advice to Management

    Close the doors - you guys blew it. Training modules are a joke, did not listen or appreciate associates, clueless managers are essentially just a figure head to take blame for incidents, senior management out of touch with reality, impossible to meet goals and objectives without incentives for associates, stores are filthy and depressing, technology is overpriced, associates are fed up with lousy treatment and do not care, labor laws are tossed to the wind by withholding breaks and allowing/forcing working off the clock


  7. Helpful (2)

    "A company that no longer recognizes good employees."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technology Consultant in Waukesha, WI
    Current Employee - Technology Consultant in Waukesha, WI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Office Depot part-time (More than 10 years)

    Pros

    Flexible hours. Friendly & hard working fellow associates. Constantly changing and new challenges. Newest products for technology & office attract new customers & learning.

    Cons

    Hourly pay grade / rate below competition for like work. Understaffing requires multitasking & responsibilities beyond pay rate. Incentives for add on's (TDS; PPP; etc) eliminated. Pay not commensurate to experience, knowledge, performance, ability. Annual rate increases approx. 1/2 inflation rate. No advancement opportunities. Skill level of new employees has declined.

    Advice to Management

    Your people are your greatest asset, yet they are treated as just workers and not rewarded for their capabilities, accomplishments, hard work and contributions in customer service and the bottom line. Corporate profitability is all that counts. Numbers obscure real customer experiences and employee morale. Apologies & customer satisfaction discounts are much greater . . . Why?

  8. "It's ok"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Round Rock, TX
    Former Employee - Sales in Round Rock, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Office Depot full-time (More than a year)

    Pros

    You want a mindless job, it's perfect!!! If you enjoy hearing about a lot of drama, and dealing with lying customers it's even better

    Cons

    They won't train you, or tell you what the store numbers are all about. Minimum pay even if you do produce for the store.

    Advice to Management

    Educate your employees and pay better.


  9. "Not a Bad Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Sales Consultant in Memphis, TN
    Former Employee - Senior Sales Consultant in Memphis, TN

    I worked at Office Depot full-time (More than a year)

    Pros

    There was always an steady flow of updates that helped manage your ability to maintain knowledge on customer areas, particularly in tech. Company does reward hard work and good service as my time saw a promotion in a few months to full-time. Decent people to work with.

    Cons

    Company policy and management can be a pain in some locations. Particularly higher management. Systems are a pain to keep track of with changes made in policies and store handling.


  10. "Great learning experience to get foot in door for working"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Bellevue, WA
    Former Employee - Sales Associate/Cashier in Bellevue, WA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Office Depot part-time (More than a year)

    Pros

    Learn lots of things that are related to Office Depot and the whole experience is good to get you learning about the working world

    Cons

    Customers occasionally blame employees even if they are at fault. Would be nice to get complemented more even if we are trying our best to help

    Advice to Management

    Keep up the good work


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