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Office Depot Employee Reviews about "upper management"

Updated Dec 31, 2020

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Found 218 of over 6K reviews

3.1
47%
Recommend to a Friend
42%
Approve of CEO
Office Depot Chief Executive Officer Gerry Smith
Gerry Smith
935 Ratings
Pros
  • "Commission and fun work environment(in 170 reviews)

  • "Flexible hours which is nice for social life(in 169 reviews)

  • Cons
  • "Upper management does not communicate at all(in 186 reviews)

  • "Minimum wage and little comradery(in 136 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Office Depot and is not affected by filters.

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    Reviews about "upper management"

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    1. 5.0
      Former Employee, more than 3 years

      Friendly Co-workers, iffy upper management

      Aug 2, 2019 - Sales Consultant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Always something to do, from helping customers and running prints to setting up new displays and tidying up the store. Which could be incredibly boring, except the customers are generally a joy to talk with, and your coworkers are right beside you helping out.

      Cons

      Upper management seems to jump from fad to fad; a new service will appear unannounced in the week's freight, languish while memos catch up, and mostly fade away when the new thing takes hold. Those services have mostly failed due to lack of interest, stemming from lack of real marketing, as actual marketing is nearly exclusively instructing employees to discuss the service with customers as they are being helped.

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    2. 2.0
      Former Employee, more than 1 year

      Not a good company to work for

      Dec 18, 2020 - General Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      When I first got there I thought I would have the support to change things around but I was wrong.....

      Cons

      They do not have plastic PPE up for cashiers at every register. Horrible communication. No support from upper management. Being a horrible employee is ok in HR's book as long as they show up for work.

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    3. 3.0
      Former Freelancer

      Ok College jobs

      Dec 31, 2020 - Senior Sales Associate in Ruston, LA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It was an ok college job

      Cons

      Upper management often fires the on the floor managers and it reduces the confidence of all the sales associates

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    4. 2.0
      Current Employee

      Do not work here unless you have to

      Oct 16, 2020 - Sales Advisor in Tuscaloosa, AL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Easy work when managers aren’t telling you to abandon clients

      Cons

      Upper management Lack of communication No upward mobility Lie/cheat clients out of their money Impossible goals

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    5. 2.0
      Current Employee

      Joke

      Dec 14, 2020 - Sales Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      None terrible upper management huge safety concerns

      Cons

      Treat employees like crap, doesn't staff the stores

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    6. 3.0
      Former Employee, less than 1 year

      Hard Working Job

      Nov 3, 2020 - Sales Associate in Saint Louis, MO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Gained a lot of experience with dealing with inconsistent upper management and unreasonably irate customers

      Cons

      Inconsistent upper management and unreasonably irate customers

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    7. 3.0
      Current Employee, more than 3 years

      Fun coworkers, inept upper management

      Sep 8, 2020 - Freight Associate in Dallas, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      always something to work on, customers usually know what they are looking for, and there's usually no chance of an actually big customer service issue.

      Cons

      Upper management constantly changes layouts or signage without asking anyone on the ground floor, so we end up floundering trying to keep up.

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    8. 2.0