OfficeMax Reviews in Atlanta, GA | Glassdoor

OfficeMax Atlanta Reviews

9 reviews

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Atlanta, GA Area

4.0
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OfficeMax Chief Executive Officer Gerry Smith
Gerry Smith
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9 Employee Reviews

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  1. "Copy and Print Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Copy and Print Associate in Loganville, GA
    Current Employee - Copy and Print Associate in Loganville, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at OfficeMax part-time

    Pros

    Very quick paced work!!! Always keeps you on your feet!

    Cons

    Sort of unorganized in terms of departmental structure.

    Advice to Management

    nothing.


  2. "Senior Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Marietta, GA
    Current Employee - Anonymous Employee in Marietta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at OfficeMax full-time (Less than a year)

    Pros

    Easy to learn systems and procedures.
    Upwards mobility from within the company.
    Open-door policy.
    Minimal office politics compared to many other top companies at the retail level.

    Cons

    Scheduling time-off two weeks in advance might not be easy for people who do not live by their calendar.
    Managements inability to duplicate respectable "Time-Management" skills within their subordinates can make for a very long day/week.

    Advice to Management

    Time-Management is the most essential skill to obtain/duplicate in a retail environment. Acquiring and then teaching this skill to your subordinates, or hiring individuals who already have it, ultimately becomes the game changer for stores.

  3. "Impress Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at OfficeMax part-time (Less than a year)

    Pros

    Flexible hours that fit into my college schedule, fun employees

    Cons

    Can be overwhelmed with customers and area was undermanned a lot of times


  4. "Pushing it to the Max"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Supervisor in Atlanta, GA
    Current Employee - Department Supervisor in Atlanta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The culture is "customer first" and the reputation of the company seems to be very positive in terms of service outside of the company. Vacation is above average (2 weeks to start, up to 4 after 5 years) and days off aren't usually hard to come by. Details (and closures) from big merger with OfficeDepot in 2013 are still being worked out.

    Cons

    The pay isn't the greatest and raises are somewhat measly. Also, the career paths are minimal. Ordering system needs to be seriously revamped (not upgraded, just re released so that it makes sense.

    Advice to Management

    Put some snax in the breakroom. Upgrade ancient register systems. If you add something new, TAKE AWAY the old system or device.


  5. "Fun coworkers and generally low-stress environment."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Buford, GA
    Current Employee - Cashier in Buford, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at OfficeMax part-time (Less than a year)

    Pros

    My store is a quiet, relaxing place to work most of the time. The customers are usually very friendly and understanding, and my coworkers make my job that much more fun! This is a great job to start out with. Even in our busiest seasons (Back-to-School and Christmas) it's a job you can handle. Started working at sixteen and didn't have a hard time adapting.

    Cons

    Micromanagers, annoying/ride customers. During dead hours it can get kind of boring. There really isn't much to complain about!

    Advice to Management

    Take what the employees say to heart. We do not waste out breath just to spite corporate.


  6. "Great place to start as an adolescent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Basic Sales Associate in Austell, GA
    Former Employee - Basic Sales Associate in Austell, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at OfficeMax part-time (More than a year)

    Pros

    Management was always very interested in the wishes, skills and desires of its employees. It was a very clean workplace, and goals were normally clearly detailed.

    Cons

    Occasionally seemed a bit affected, as if they were trying too hard to care. Additionally, whenever there were problems in the store (i.e. customers staying in too late, customers demanding free products, etc.), there seemed to be a lack of any clear solution offered by management.

    Advice to Management

    Don't try so hard to be "cool" with the employees. Let it flow.


  7. Helpful (1)

    "Great job to work and go to school with."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Roswell, GA
    Current Employee - Assistant Store Manager in Roswell, GA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at OfficeMax full-time (More than 3 years)

    Pros

    Flexible hours, decent pay, a corporate office that tries to be there for associates.

    Cons

    retail, bonuses seem to be paid out slowly, they sometimes don't tell you things till last minute.

    Advice to Management

    better communication at corporate level to make sure things are rolled out properly. More advertisement for ctrl center services. Change goals to a store by store basis.

  8. "Stereotypical retail experience."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate-cashier in Atlanta, GA
    Former Employee - Sales Associate-cashier in Atlanta, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at OfficeMax part-time (Less than a year)

    Pros

    If you get along with management and your fellow co-workers (which I fortunately did) it's not a bad place to work. Fairly flexible scheduling, the opportunity to play with the latest tech toys, and (especially handy if you're in school) a decent employee discount.

    Cons

    You're expected to push products and warranties that you know are useless. They also have a habit of running vaguely worded promotions which can lead irate and confused customers that believe you're trying to rip them off.

    Advice to Management

    Improve the copy on the promotions so there's no way the general public can misunderstand them. Also the employee incentive program could use tweaking-warranties are not an easy sell in their current package.


  9. "Pretty good company as far as retail goes."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Atlanta, GA
    Current Employee - Store Manager in Atlanta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at OfficeMax full-time (More than 8 years)

    Pros

    The benefits are very good. Between 401k, medical and a generous vacation allotment the company take care of you.

    Cons

    Constant change. In search of better processes the company is constantly changing how we do things and unfortunately most time is for the worst.

    Advice to Management

    Stop micro-managing. Empower your people to make decisions. Listen to what the people in the field are actually saying.


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