OfficeMax Reviews | Glassdoor

OfficeMax Reviews

Updated July 17, 2017
1,786 reviews

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3.2
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OfficeMax Chief Executive Officer Gerry Smith
Gerry Smith
9 Ratings

1,786 Employee Reviews

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Pros
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More Pros and Cons

  1. "Nice job to have"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Specialist in Woodbury, MN
    Former Employee - Sales Specialist in Woodbury, MN
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at OfficeMax part-time (More than a year)

    Pros

    - Very relaxed pace of work
    - Fairly flexible hours
    - Employees and management are friendly

    Cons

    - You have to answer to multiple managers simultaneously which can result in being asked to do tasks at the same time.
    - Promotion aspects are directly linked to your ability to sell service plans, which depending on your assigned position may not be the easiest thing to do.
    - Service plan sales are rather competitive.

    Advice to Management

    While this isn't likely up to the Store Manager, promotions being tied to the sale of a specific product seems unwise. It would make more sense to give promotion based on overall performance, possibly based on customer survey results.


  2. "Pretty Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at OfficeMax part-time

    Pros

    Incentives and Great Team Atmosphere

    Cons

    Crazy Hours, not very flexible

    Advice to Management

    Give people the hours they want

  3. "Coworkers are amazing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Lansing, MI
    Former Employee - Sales Associate in Lansing, MI
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at OfficeMax part-time (Less than a year)

    Pros

    I enjoyed working there. Coworkers were awesome. Learning about different products and where they go can be a lot to take in but learning is fun.

    Cons

    A lot of rude customers, ear piece for radio is a pain. The registers, internet, and everything in the print center needs an upgrade big time, it all runs so slowly.

    Advice to Management

    Too many training modules. Upgrade your systems!


  4. "STORE MANAGER"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Redding, CA
    Former Employee - Store Manager in Redding, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at OfficeMax full-time (More than 8 years)

    Pros

    The quality of life, family time, the number of hrs required to work, ease of bonus.

    Cons

    Still jacked up. System wasn't merged after 1year

    Advice to Management

    take your heads out of the sand!


  5. "College Summer Break Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Sales Consultant - Technology in Woodhaven, MI
    Current Employee - Senior Sales Consultant - Technology in Woodhaven, MI
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at OfficeMax full-time (Less than a year)

    Pros

    Like getting to work on computers for a large part of the day and solve problems

    Cons

    Don't like being told to push SquareTrade and tech services that consumers don't need

    Advice to Management

    Management could be more responsible and organized


  6. "Decent pay, low hours unless in season"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Houston, TX
    Current Employee - Sales Associate in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at OfficeMax part-time (More than a year)

    Pros

    Management works efficiently, with minor drawbacks

    Cons

    It's retail. Nothing is particularly challenging or interesting.

    Advice to Management

    Increase pay for additional motivation. 8.25 is .. bare.


  7. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Flexible hours, nice coworkers, easy

    Cons

    boring at times, low pay depending on opportunities

  8. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at OfficeMax part-time

    Pros

    Appreciation is shown from management and they do pay attention to your progress.

    Cons

    The other workers you have been their longer don't like to see others get promotion.

    Advice to Management

    N/A


  9. "Operations manager pov"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Phoenix, AZ
    Current Employee - Manager in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at OfficeMax full-time (More than 5 years)

    Pros

    AC in building is about the only pro.

    Cons

    Talk down to, Pay is horrible for amount of work. Need 100s of things done but tell you there is no payroll so you cant work and if it doesnt get done they ask why didnt this get done.

    Advice to Management

    Recognize the hard workers and the ones who go the extra step to make your job easier. We don't make anything close to you yet we do more


  10. Helpful (2)

    "There's pros and cons - may vary by location"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Sales Representative - Tech in Cleveland, OH
    Current Employee - Senior Sales Representative - Tech in Cleveland, OH
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at OfficeMax full-time (Less than a year)

    Pros

    - Being that it is retail, there is a lot of interaction with people
    - Moving around all day - not sitting behind a desk
    - Your main end game is getting sales but everyday can bring something different to accomplish
    - Schedule changes every week, which makes it easier to request a weekday off if need be
    - You work with some good, hard working people

    Cons

    - But since it is retail you also end up working with a lot of lazy people or people who are late, etc.
    - You deal with rude or angry customers or customers who get upset over something you have no control over
    - Corporate makes frequent questionable decisions

    Advice to Management

    Take care of your employees, they are your number 1 asset. There are many times we feel like an afterthought. (Note: most of my qualms have come prior to the new CEO being hired).


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