OfficeMax Reviews | Glassdoor

OfficeMax Reviews

Updated December 6, 2017
1,859 reviews

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1,859 Employee Reviews

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  1. "Former Employee"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great environment, competitive pay, benefits, and vacation time

    Cons

    The company did well for all aspects of culture

    Advice to Management

    None


  2. "Training Wheels"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at OfficeMax part-time

    Pros

    Officemax provides a very low barrier to entry for possible employees, and
    my interactions with senior staff were neither frequent nor unpleasant.
    My store personally had a fantastic staff that I enjoy working with.

    Cons

    Bottom lines are difficult to hit, especially for smaller stores. The company is primarily geared to a market ultimately better served by online retailers, and
    poor marketing means that low performing stores can easily stagnate.

    Hours are not consistent Part-time hours are very limited and full time positions are scarce. In-company promotions are infrequent depending on the store. Wages are comparatively low for retail.

    Advice to Management

    A refocusing and stronger emphasis on career advancement within the company would go a long way to improve employee morale. Consistent hours for part time employees as well as better compensation would be ideal. The constant emphasis on add-on sales stifles customer service and employee autonomy.

    I'd recommend a candid, sit down talk with upper staff on making the company more focused on internal scouting rather than hiring from outside of the company.
    In short, give people incentive to be better and they will be.

  3. "I dont recommend working at the Kahului location. I would give them zero stars if I could."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Kahului, HI
    Former Employee - Sales Associate/Cashier in Kahului, HI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at OfficeMax part-time (More than a year)

    Pros

    Flexible schedule and that's it. I have no other pros to state but glassdoor.com says I need at least 5 words.

    Cons

    -Management was very pushy and does not have your back.
    -The pay is not equal to the amount of work they expect you to do
    -They fired their janitor to save on money and expect the cashiers and other employees (if cashiers are not available) to scrub and clean the bathrooms and other places. The bathrooms were always super filthy. The day shift usually leaves the bathroom cleaning and scrubbing etc for the closing crew.
    -Lack of training. They just throw employees in to the "sharks'
    -You are required to sign customers up for a rewards program that they teach you little about and then they scold and belittle you in front of the customers when you fail to do so
    -Very stressful at times with no confidence in management however management is quick to come out to talk to a customer after someone is happy with their services and they agree to fill out that customer survey that is on the receipt. Other than that, sometimes they are no where to be found and you have to call them multiple times while you are stuck dealing with an angry customer

    Advice to Management

    -Treat associates with more respect.
    -If someone is not doing their job or needs assistance, then they should be communicated with.
    -Pay your employees better and fairly
    -Be there for your employees not just the ones that brown nose
    -Provide better training


  4. "Impress Associate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at OfficeMax full-time

    Pros

    Get to do design work

    Cons

    The pay is no good

    Advice to Management

    Pay more


  5. "OfficeMax Retail Sales Consultant position"

    StarStarStarStarStar
    Current Employee - Retail Sales Consultant in Lake Zurich, IL
    Current Employee - Retail Sales Consultant in Lake Zurich, IL

    I have been working at OfficeMax part-time (More than a year)

    Pros

    Pleasant, friendly working atmosphere, have a little bit more control, not only a cashier but also a sales floor consultant thus the job title

    Cons

    Not a lot of opportunities for advancement and becoming full-time


  6. "Operations manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at OfficeMax full-time

    Pros

    Ability to learn and lead on the floor

    Cons

    retail hours, benefits minimal, no say in hiring or firing decisions.

    Advice to Management

    If the Ops Manager is going to be a manager of people, then allow to be part of the hiring process. Forget the politics and fire the kids who cannot show up to work on time. Track it consistently and enforce policies.
    Evaluate Ops manager salary compared to ASM and SM salaries. Pretty sure the store manager did not do 2.5 times as much work.


  7. "Operations Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Kansas City, MO
    Current Employee - Operations Manager in Kansas City, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at OfficeMax full-time (More than a year)

    Pros

    Closed on Christmas and thanksgiving

    Cons

    The pay is low for the responsibilities I have. No consistency with upper management. Help desk is in a foreign country with broken English and heavy accents

    Advice to Management

    Pay your management more. $10/For an associate and $12-13 For a manager is not right

  8. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Green Bay, WI
    Former Employee - Anonymous Employee in Green Bay, WI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at OfficeMax part-time (More than a year)

    Pros

    Great hours and professional staff

    Cons

    fast pace and very busy


  9. "I enjoyed working at Office Max"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Anchorage, AK
    Former Employee - Customer Service Representative in Anchorage, AK
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at OfficeMax part-time (More than a year)

    Pros

    Fun environment. Worked with my schedule availability.

    Cons

    I have no cons from my experience


  10. "officemax/officedepot"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Manager
    Current Employee - Customer Service Manager
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at OfficeMax full-time (More than 3 years)

    Pros

    Good environment
    Good wages for management staff

    Cons

    Not enough payroll to completely staff store
    Corporate doesn't seem to care very much about employee related issues.


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