OfficeMax Sales Consultant Reviews | Glassdoor

OfficeMax Sales Consultant Reviews

Updated October 29, 2017
119 reviews

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Sales Consultant

3.5
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OfficeMax Chief Executive Officer Gerry Smith
Gerry Smith
2 Ratings

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  1. "OfficeMax Retail Sales Consultant position"

    StarStarStarStarStar
    Current Employee - Retail Sales Consultant in Lake Zurich, IL
    Current Employee - Retail Sales Consultant in Lake Zurich, IL

    I have been working at OfficeMax part-time (More than a year)

    Pros

    Pleasant, friendly working atmosphere, have a little bit more control, not only a cashier but also a sales floor consultant thus the job title

    Cons

    Not a lot of opportunities for advancement and becoming full-time


  2. "Great Place for everyone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Appleton, WI
    Current Employee - Sales Consultant in Appleton, WI
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at OfficeMax part-time (More than a year)

    Pros

    Very flexible schedule
    Great co-workers at the Appleton location
    Job is simple once you learn the register

    Cons

    Lots to learn when you start out
    Not much room for moving up in the company

    Advice to Management

    Keep doing what your doing, only improvement could be showing associates how to improve sales and add-ons.

  3. Helpful (1)

    "Friends"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in Cedar Park, TX
    Former Employee - Retail Sales Consultant in Cedar Park, TX
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at OfficeMax part-time (More than a year)

    Pros

    I've met my greatest of friends with this job, and the work prepares you in everything retail as well as tech and print services. The leadership was great at my store in cedar park and my store was always at the top in district sales.

    Cons

    Corporate does stiff that makes people on the internet complain and make fun of them about it. Also, some customers will make you want to re-evaluate your life.

    plus business is dead in the summer

    Advice to Management

    At my store? Keep it up. At other stores? Treat your employees better.


  4. "A decent company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Minneapolis, MN
    Current Employee - Sales Consultant in Minneapolis, MN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at OfficeMax part-time

    Pros

    Co-workers and managers and relatively friendly and easy to get along with. Hours are also pretty flexible which is nice when dealing with my varying schedule.

    Cons

    Some of the stores are valued significantly more than others by corporate (based on how much money they bring in) and it can be difficult to work in a store that coprorate doesn't care about. Also it takes a while to learn everything involved with the job when you're first hired on.

    Advice to Management

    Spend some time working on the sales floor. Quite often management asks us to achieve goals that can be difficult to achieve. If management spent some time on the floor they would understand how difficult their goals for us can be sometimes.


  5. "College Summer Break Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Sales Consultant - Technology in Woodhaven, MI
    Current Employee - Senior Sales Consultant - Technology in Woodhaven, MI
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at OfficeMax full-time (Less than a year)

    Pros

    Like getting to work on computers for a large part of the day and solve problems

    Cons

    Don't like being told to push SquareTrade and tech services that consumers don't need

    Advice to Management

    Management could be more responsible and organized


  6. Helpful (1)

    "Wonderful experience, great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Eugene, OR
    Former Employee - Sales Consultant in Eugene, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at OfficeMax part-time (Less than a year)

    Pros

    I was in school at the time and my manager was very flexible with hours. Once you learn the ropes, the job is not difficult. Incentives to sign people up for rewards and to sell warrantees were attractive.

    Cons

    One complaint I would have would be that since everything else is digitized, I'd love to have a calendar that I can access outside of work rather than have to walk in and look at the physical copy.

    Advice to Management

    Un-announced drop-ins from higher-ups are stressful and distract us from our job, which is to sell your products and take care of customers. A little heads-up, even just a few hours, would make everything so much better.


  7. Helpful (1)

    "Great First Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Senior Management
    Former Employee - Print Sales Consultant in Phoenix, AZ
    Former Employee - Print Sales Consultant in Phoenix, AZ
    Recommends
    No opinion of CEO

    I worked at OfficeMax part-time (More than a year)

    Pros

    I worked here while in college and my managers and supervisors were amazing at making sure I got at least 18 to 24 hours a week while working with my ever changing school schedule. They were also understanding about me needing to take off from work during school breaks to travel home.

    Employees are trained in all departments.

    Coworkers were like a second family.

    Cons

    Working in retail when you're part time and in school means working most weekend and holidays, Thanksgiving was the worst, though management will work with you occasionally.

  8. "Great college job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Sales Consultant
    Former Employee - Senior Sales Consultant
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at OfficeMax part-time (More than 3 years)

    Pros

    As a retail associate then Sales consultant and then shortly after a Senior Sale consultant this job was easy to move up the retail store chain for a college job. The managers worked around my schedule and it was a nice place to work.

    Cons

    Pushing warranty plans , restrictions for what we could do for computer repair, support.com was hard to work with at first because they would make multiple mistakes removing viruses which lead to people like me removing viruses instead of them which took time. This got resolved eventually. This is not a company to work for an extended period of time, I would recommend it for someone in college.

    Advice to Management

    Corporate office needs to figure out what is going on since the merger with Office Depot.


  9. "Avoid unless you have nothing else"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Sales Consultant in Minneapolis, MN
    Former Employee - Senior Sales Consultant in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at OfficeMax full-time (More than a year)

    Pros

    Its a job and you might work with some cool people.

    Cons

    lack of advancement. even if you get promotions you are taking on exponentially more work and responsibility for almost nothing in terms of reimbursement for your time.


  10. Helpful (1)

    "Former Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Chicago, IL
    Former Employee - Sales Consultant in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at OfficeMax part-time (More than a year)

    Pros

    Flexible schedule, managers are great on training one on one with you, and commission on certain items that are sold.

    Cons

    Computer systems don't always work i.e. the system will say a certain product is stocked in aisle 13 and we have 3 of them left when we are actually out of stock.