OfficeMax Sales Consultant Reviews | Glassdoor

OfficeMax Sales Consultant Reviews

Updated February 7, 2017
109 reviews

Filter

Filter

Sales Consultant

2.8
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Roland Smith
22 Ratings

Employee Reviews

Sort: Popular Rating Date

Pros
Cons
  • Being bought out by Office Depot (in 102 reviews)

  • Current merger with Office Depot has been rough (in 29 reviews)

More Pros and Cons

  1. "Sales Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Humble, TX
    Former Employee - Sales Consultant in Humble, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at OfficeMax part-time (More than a year)

    Pros

    call you in all the time
    managers dont back you up
    crappy customers

    Cons

    pay was not to bad


  2. "Sales Consultant"

    Star Star Star Star Star
    Current Employee - Retail Sales Consultant in Knightdale, NC
    Current Employee - Retail Sales Consultant in Knightdale, NC
    Recommends

    I have been working at OfficeMax full-time (More than 3 years)

    Pros

    A upbeat environment, with a focus on growing your customer relations skills and selling skills.

    Cons

    A lower starting pay then many other retail companies.

    Advice to Management

    Increase your base starting pay to attract more experienced employees.


  3. "Flexible, but short hours"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Copy and Print Sales Consultant in Las Vegas, NV
    Former Employee - Copy and Print Sales Consultant in Las Vegas, NV
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at OfficeMax part-time (More than a year)

    Pros

    Flexible
    Liked some of the managers

    Cons

    Will cut your hours ridiculously if you don't have an open schedule
    Only have one person at impress at all times
    There would be times I wouldn't even get backup because "no one is available" but really it's because they dont train the damn workers so they can't help anyway
    The work ethic and some of the attitudes of staff at this location is APPALLING, I don't understand how they don't get fired! People only get fired for no shows, not poor attitude, sales, or even for coming in under some drugs!

    Advice to Management

    Yeah, pay us more! $9 an hour at copy center is not worth the headache and the lack of help back there.
    Train better! Don't just train an associate for two weeks and just leave them to do everything themselves! Doing that will cause for orders to be done wrong, inability to answer customer questions, and just losing more money in the process just to cut corners.
    Don't even promote someone to be a store manager if they've never worked copy center for at least a year. The one I had knew the bare minimum and every time I needed help while I was on shift with them, I NEVER got the help I needed. I felt like because they don't understand what my department goes through, they aren't sympathetic. Some of my coworkers even REFUSED to help me knowing that I had a long line full of customers.
    Don't bother working the copy center if you see that there's only one person back there at a time. Trust me, it's not worth it. If you do end up working there, don't plan on staying there long. Look for somewhere else to work because this is only good as part time when you're in school.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "not bad"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Sales Consultant in Sarasota, FL
    Current Employee - Senior Sales Consultant in Sarasota, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    depends on the staff can be a great work environment

    Cons

    not much wrong with the place


  6. Helpful (1)

    "Working at Office Max wasn't that bad"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in Anchorage, AK
    Former Employee - Retail Sales Consultant in Anchorage, AK
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    They were Flexible with my hours. they wanted me to work 5am to 1pm but i only wanted to work part time and had my own issues with getting to and from work. so i was working 5am to 11am, for awhile
    but then situations changed and i needed to work later at 8am to 1 or 2pm. they worked with me and i had my schedule.

    Cons

    asked for a pay raise after working there for a year and a half they told me that if i wanted a raise i could give myself a raise through making sales. that is not a raise and if i didnt make any sales i would still be making the same as when i started. but little did i know over time i was getting small raises a few cents here and there. i started out $9.50 and after working there for 2 years before i left i was at $10.13 or 23 if my memory serves me correctly. another thing i didnt like was they pushed you hard to make sales but i kind of figured that's how it is at most retail jobs that sell warranties. so i didnt complain much. another thing was sometimes the managers were rude and kind of didnt care what you had going on in life. they just wanted you to work hard and get your numbers for sales.


  7. "Good First Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Southlake, TX
    Former Employee - Sales Consultant in Southlake, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at OfficeMax (More than a year)

    Pros

    Good hours, high pay, okay discount

    Cons

    Poor management, failing industry, high prices for products in store

    Advice to Management

    Understand people can buy it cheaper online


  8. "Good co-workers, terrible job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in Sheboygan, WI
    Former Employee - Retail Sales Consultant in Sheboygan, WI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at OfficeMax part-time (More than a year)

    Pros

    Majority of coworkers were great to work with and made the expeirence less terrible.
    Coworkers were like family and still keep in touch even though none of us work there.

    Cons

    Upper management (store manager managers) were terrible and treated her like crap as well as treating the other managers who worked at the store like crap too.
    High turnover rate
    Terrible pay
    Customers were frequently rude


  9. "Ok job, but not a liveable wage/hour combination"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in San Antonio, TX
    Former Employee - Retail Sales Consultant in San Antonio, TX
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at OfficeMax part-time (Less than a year)

    Pros

    Easy straightforward job. Interesting products and clientele. Good for a student or someone looking to make extra hours on the side.

    Cons

    Capped hours. Under staffed, company cuts... apparently not doing so well. Not good for someone who is the sole bread winner.

    Advice to Management

    Customers complain about slow service and an under staffed store, but employees are capped on hours and wages as managers look to scrimp and save to manage to pay all their employees. Not sure local management can do much, seems to be a company policy issue.


  10. "Heading down the drain"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Sales Consultant in Plano, TX
    Former Employee - Senior Sales Consultant in Plano, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at OfficeMax full-time (More than 3 years)

    Pros

    Scheduling flexibility is good, many of the other employees are absolutely great people to work with

    Cons

    Ever since the OfficeMax/Office Depot Merger, there's been a constant cycle of layoffs, restructures, and store closures. The entire company is a sinking ship. Stay away.

    Advice to Management

    Give new employees more/better training. Otherwise they're more trouble than they're worth.


  11. Helpful (1)

    "Sr. Sales Consultant - Technologies"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Sales Consultant - Technologies in Longmont, CO
    Current Employee - Senior Sales Consultant - Technologies in Longmont, CO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at OfficeMax full-time

    Pros

    Fast paced, decent management

    Cons

    Breaks are not consistent neither are lunches

    Advice to Management

    Take better care of employees