OfficeMax Sales Manager Reviews | Glassdoor

OfficeMax Sales Manager Reviews

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Sales Manager

2.5
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OfficeMax Chief Executive Officer Gerry Smith
Gerry Smith
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  1. Helpful (1)

    "Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Area Sales Manager/Cust Service Manager in Houston, TX
    Former Employee - Area Sales Manager/Cust Service Manager in Houston, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at OfficeMax full-time (More than a year)

    Pros

    Good working Atmosphere, a lot of training specially in techology products.
    Great people to work and good district manager always around to help and support

    Cons

    Schedule in early morning when products were to be replenished the sales floor salary was ok.

    Advice to Management

    Always be in touch with the sales associates. And every store is a difference market.


  2. "Ups and Downs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Port St Lucie, FL
    Former Employee - Sales Manager in Port St Lucie, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at OfficeMax (More than a year)

    Pros

    Great opportunity to connect and build relationships with customers and staff. Very competitive to match and meet customer needs with price matching.

    Cons

    Company has issues defining job status and requirements of staff. They constantly expect increases and goals with out clear guidelines for all parties involved. Terrible leadership in the fields with communicating and relaying the same messages across the board with employees. Company has tremendous growing pains and needs to adjust the expectations of priorities. This company has an internal issue with the "good ole boy club". Employees are not often given a chance to be promoted internally even with a great track record of accomplishments.

    Advice to Management

    Figure out who you are as a company and adjust the structures of management to properly reflect the mission. There is a misguiding influence of "scratch my back and I scratch yours". This behavior is not fair to employees and often has employees afraid to even ask for a promotion of growth or direct their question and concerns to with trust.

  3. "Customer Experience Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager/Sales Specialist in Canton, GA
    Former Employee - Sales Manager/Sales Specialist in Canton, GA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at OfficeMax full-time (More than 3 years)

    Pros

    Learn very good techniques to sell to a customer and not sell for what the company wants, but for what the customer needs.

    Cons

    Upper management in some stores can be hit or miss. You either have a great store leader and motivate the team and then you have leaders that are dictators and don't really want to help you improve and expect everything.

    Advice to Management

    Treat everyone with respect and give all employees a chance to grow and improve! It might take awhile but eventually the associate will step up and surprise you!


  4. "It's a Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager
    Former Employee - Sales Manager
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at OfficeMax full-time (More than a year)

    Pros

    Basic and easy job, while in college or high school

    Cons

    Gets boring and really slow most of the time


  5. "OfficeMax is now owned by OfficeDepot and is going thru a transformation in business strategy and work force."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Boston, MA
    Former Employee - Sales Manager in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at OfficeMax full-time (More than 10 years)

    Pros

    Much larger company with more resources could lead to more opportunity as they consider their growth strategy. Roland Smith is a strong leader and I'm sure will bring things around in time.

    Cons

    There is so much change going on and many sales reps are way over tasked.

    Advice to Management

    Make sure they have a specific plan outlined for you otherwise I would recommend other employment.


  6. "Very positive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Chicago, IL
    Current Employee - Sales Manager in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at OfficeMax full-time (More than 8 years)

    Pros

    Strong b2b culture and customer focus

    Cons

    lots of change over the past few years

    Advice to Management

    Stay focused on the customer


  7. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Flint, MI
    Current Employee - Sales Manager in Flint, MI
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at OfficeMax full-time (More than 3 years)

    Pros

    Not afraid to change with the times and is trying to be competitive.

    Cons

    To many unanswered questions with the merger and it feels as if things are destabilizing.

  8. "Boise had a culture, OfficeMax does not"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - District Sales Manager in Minneapolis, MN
    Former Employee - District Sales Manager in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at OfficeMax full-time (More than 3 years)

    Pros

    Lots of stores, cheap employee discount

    Cons

    compensation is below average, lack of SFA tool, entrenched leadership that does nothing. the merger plan should result in the release of the dead weight holding them back.

    Advice to Management

    Get rid of the entire VP level in the sales management


  9. Helpful (1)

    "Better be able to handle STRESS"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - District Sales Manager in Edwardsville, KS
    Former Employee - District Sales Manager in Edwardsville, KS
    Doesn't Recommend
    No opinion of CEO

    Pros

    Highly name recognition
    Sold products that everybody needs
    OK benefits, decent time off

    Cons

    Managers showed favoritism and limited growth of those individuals they did not like
    Changed direction of company every few years
    When on vacation, still had to respond to email and other activities, no 'escaping'

    Advice to Management

    Don't show favoritism, ask employees where they would like to grow with company and then work to make it happen.


  10. "downward spiral"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Virginia Beach, VA
    Former Employee - Sales Manager in Virginia Beach, VA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    benefits including the 401k program and the culture that you personally build within the store

    Cons

    district directives, company direction, accountibility, how

    Advice to Management

    the company would save some money by ditching the motivational seminars, and the training programs they sink large amounts of money in to if they would just pay their employees a decent salary for what they hold you accountable for, timely response with HR issues filed