Ofgem Reviews | Glassdoor

Ofgem Reviews

Updated February 16, 2017
33 reviews

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Full-time Part-time

3.2
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Ofgem Chief Executive Dermot Nolan
Dermot Nolan
8 Ratings

33 Employee Reviews

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  1. "Low staff retention - low motivation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in London, England (UK)
    Current Employee - Senior Manager in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Ofgem full-time (More than 3 years)

    Pros

    If you are looking for work in the public sector it may be a good starting point, especially if you are early in your career. It also helps to be proactive in be seen in doing things and play along with management's tune. Good pension scheme - if you can trust that you will get it back in the future. Good level of communication among colleagues

    Cons

    The pay package is generally low. Staff retention is not on management's list of priorities. People with actual industry knoweldge may be perceived as people with unrealistic views. You need to be a political animal with low ambitions for your career to survive. Decsisions are not always based on the merits of the numbers, which can be very frustrating and demotivating for employees

    Advice to Management

    No advice - doubt it will be heard as internal feedback has been neglected.


  2. Helpful (1)

    "Senior Management needs to change"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in London, England (UK)
    Former Employee - Senior Manager in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    hard to say there were any, other than the people you may be working with feel exactly the same way you feel. (if you get an offer for a role, avoid it if you can...)

    Cons

    Serious lack of leadership, willingness to address issues or hear staff, favouritism, glass ceiling and "club" mentality at partner level. No promotional prospects. No reward or incentive to set realistic objectives, and hardly any career progression prospects.

    Advice to Management

    get your heads out of the sand and pack away your ego!


  3. "Avoid"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Ofgem full-time (More than 3 years)

    Pros

    All of the regular civil service benefits. Fairly good amount of annual leave if you get to take it. Some flexibility on hours depending on job, work levels and managers.

    Cons

    Low salary, long hours and some poor management. IT needs lots of improvement. Lack of opportunities. Needs far better vision and direction.

    Advice to Management

    Simply listen!


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  5. Helpful (2)

    "Great place to work if you are looking to retire soon or take maternity leave"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Ofgem (More than a year)

    Pros

    Nice office location. Good work life balance. Depending on how much work you do, you can build up flexi time. Depending on which department/area you join, you will be given quite a lot of exposure to different lines of work across the company.

    Cons

    Slow moving. Senior Management suffer from not being able to take a decision which leads to paralysis and meaningless data analysis of the work being carried out. Very low pay and no sign of improvement in the near future. Staff retention rate extremely low due to lack of promotional prospects and too many egos sitting at Senior Management level.


  6. "Place to park yourself until something better comes up"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Ofgem (More than 3 years)

    Pros

    Not very stressful, good work life balance. Ok place to be if you want a quiet existence.

    Cons

    Not a great place if one is ambitious. There are no consequences for poor performance or poor behaviours. Good people don't stay very long.


  7. "Senior management need an overhaul"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Glasgow, Scotland (UK)
    Current Employee - Anonymous Employee in Glasgow, Scotland (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Nice people to work with, civil service so a good pension scheme and so so flexibility to your work/life balance (dependent on your line manager, not consistent throughout the organisation)

    Cons

    Serious issues with senior management. There is an issue with the culture within the organisation. Very London centric even though they have a large office base in Glasgow. Very little chance of progression within your team unless you are based in London. There is an expectation to work all hours, commit 100% to your job but you are given no personal development incentive apart from more training opportunities but no pay reward.


  8. "Very positive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    Pros

    I was lucky to have an excellent manager that promoted development and progress within the organisation.
    Good work life balance

    Cons

    High staff turnover
    knowledge drain due to turnover
    difficult to get training supported and signed off

    Advice to Management

    Bigger training budget required
    More focus on cross company project work


  9. "Varied work, sometimes quite administrative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Economist in London, England (UK)
    Current Employee - Economist in London, England (UK)
    Doesn't Recommend
    Neutral Outlook

    I have been working at Ofgem full-time (More than a year)

    Pros

    Lots of varied projects and process to be involved in, opportunity to engage with stakeholders regularly, friendly colleagues. Good work life balance at more junior levels.

    Cons

    Economist in some teams, particularly the more political ones, end up doing very little economics. Policy decisions often made on a 'what feels right' basis.

    Advice to Management

    Don't advertise for economists unless you want them to (and give them the opportunity to) use economics as the main part of their jobs. Make decisions more evidence based and robust, this can let you be less risk averse in how things are worded.


  10. Helpful (1)

    "Good, but pay is too low."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in London, England (UK)
    Current Employee - Assistant Manager in London, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Ofgem full-time (Less than a year)

    Pros

    Great office and benefits. If you're in a good team you will do very well.

    Cons

    Pay is low for the amount of work you do. High staff turnover. People often pass on rubbish work packaged as 'a development opportunity'.

    Advice to Management

    There are too many of you


  11. "Hard work but gained lots of experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager, Networks in London, England (UK)
    Former Employee - Senior Manager, Networks in London, England (UK)
    Recommends
    Neutral Outlook

    I worked at Ofgem full-time (More than 3 years)

    Pros

    You develop a lot, as there is a huge amount of projects to work on, typically with a significant impact on consumers and the UK economy. You are at the forefront of economic regulation - every other regulator in the UK and across the world looks up to Ofgem. People are typically highly skilled, motivated to do a good job, and generally friendly

    Cons

    The workload can feel exhausting and never-ending. Pay is pretty poor compared to how much value you add. When I was there, personal politics at senior management level sometimes got in the way of "doing the right thing" and often resulted in an additional workload for staff.



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