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Ofgem Reviews

Updated January 15, 2018
45 reviews

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2.9
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Ofgem Chief Executive Dermot Nolan
Dermot Nolan
14 Ratings

45 Employee Reviews

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Pros
Cons
  • Senior management are not visible (in 5 reviews)

  • Some divisions are massively under resourced which undermines the work life balance civil service should offer (in 4 reviews)

More Pros and Cons

  1. "Review senior management audit finance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ofgem full-time

    Pros

    Challenging and fun good atmosphere

    Cons

    Slow to push change and projects

    Advice to Management

    N/A


  2. Helpful (1)

    "Treated like a call center worker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - NDRHI in Glasgow, Scotland (UK)
    Former Employee - NDRHI in Glasgow, Scotland (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ofgem full-time (More than a year)

    Pros

    The pension
    The working hours (no forced overtime)

    Cons

    The management treat the RHI team like call center workers, with constant targets and telling off if they try to create any sort of atmosphere in the place by having a chat/laugh with colleagues. They would prefer the office to be cemetary silent for some bizarre reason meaning the morale in the office is completely dead.
    The turnover of staff is huge, a lot of the time in relation to the above issues and anyone who has any sense about them gets out of the RHI as quick as they got into it.
    The "targets" set are claimed to be set by BEIS, however this is the only scheme that gets hounded for them and others like the FIT team and EESP etc don't have this or have very relaxed working environment. It is no wonder that the tension in the room is sky high for the RHI team.

    Advice to Management

    Deal with the above

  3. Helpful (1)

    "Ofgem - RHI"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ofgem part-time

    Pros

    Flexible working and good benefits

    Cons

    Can be bureaucratic, communicating change


  4. Helpful (2)

    "Good and Bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in City of Westminster, England (UK)
    Former Employee - Anonymous Employee in City of Westminster, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ofgem full-time (More than 3 years)

    Pros

    Great people, interesting work and good responsibility and opportunities.
    Good line manager.

    Cons

    Senior management are not visible. Senior management make poor decisions. Senior management inside and outside of HR not supportive. Poor salary. Poor recognition. You give everything you have, do multiple roles and senior management expect more.

    Advice to Management

    Look at the amount of leavers you have. People are unhappy. Things are falling down.


  5. Helpful (4)

    "It'll do"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in London, England (UK)
    Current Employee - Software Developer in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Ofgem full-time (More than a year)

    Pros

    Flexi working, able to work from home multiple times a week

    Cons

    Things move at a glacial pace

    Advice to Management

    Let the developers use new technologies.


  6. Helpful (1)

    "OK place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at Ofgem full-time

    Pros

    -Good opportunities for development at a more junior level- less so as you become more senior
    -Some great people who will really support you in your work

    Cons

    When I started Ofgem in 2014 it was a happy place to work. When I left it wasn't and there was a lot of negativity around decisions made by management and workload pressures


  7. Helpful (4)

    "A daily routine that gets so normal you forget its boring"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - MI Reporting in London, England (UK)
    Current Employee - MI Reporting in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Ofgem full-time (More than a year)

    Pros

    Same routine.
    You can automate 50% of the work

    Cons

    Same routine
    Boring
    No challenge
    Dry work
    No Variance

    Advice to Management

    Combine other work. Offer variance of tasks and ownership

  8. Helpful (3)

    "Great place to start a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in London, England (UK)
    Former Employee - Senior Manager in London, England (UK)
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Ofgem full-time (More than 5 years)

    Pros

    Overall, a great place to start a career and learn.
    Friendly and collaborative working environment
    Interesting and industry shaping work. There are lots of opportunities to step up and assume responsibility.
    Ofgem has a great reputation globally as a leading energy regulator.

    Cons

    Some people are there for retirement and lack motivation. Quite frustrating if you are a young and motivated professional.
    Pay is on the low side, especially as you progress through the ranks.
    Lots of useless bureaucracy at times in relation to recruitment and promotions/pay rises. Whilst learning /development opportunities are plentiful, there is often a ceiling on formal progression.
    Under a lot of pressure to save money which makes you feel that the organization doesn't look after its staff enough (employees even have to pay for the staff party themselves!).
    Some divisions are massively under resourced which undermines the work life balance civil service should offer.

    Advice to Management

    You need to stop people treating Ofgem as a retirement home and get everyone to pull their weight.
    Planning needs to be done across divisions. Seems that some divisions are overresourced and others are massively underresourced.
    Should look for opportunities to promote good people not only within one team/division but ideally, across the entire organization.


  9. Helpful (2)

    "Extremely poor senior management that cannot manage people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Glasgow, Scotland (UK)
    Former Employee - Assistant Manager in Glasgow, Scotland (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ofgem full-time (Less than a year)

    Pros

    Good Job for Graduates
    Great location

    Cons

    The management were completely directionless and changed their minds daily
    The induction training was appalling with no buddy system or shadowing
    Constant change and not in an innovative sense of the word
    In general, there was poor staff morale and it was frowned on by management for staff to chat to each other

    Advice to Management

    There would be no point as it was apparent they were oblivious to staff needs


  10. Helpful (1)

    "Ofgem"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Ofgem full-time (More than 3 years)

    Pros

    Can be interesting work, flexible work styles

    Cons

    Constant organisational change, huge amount of employee churn, inability to keep to timelines/agreed targets


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