Okay.com reviews

The cons can be categorised in three main points. 1. Poor management Since the COO and CTO left recently, the senior management team lost its direction and energy to achieve their goals. The communication in the company is not clear and always delay until the fire burns their backyard. At the beginning of COVID-19, the CEO is not able to communicate with the whole company what is the working arrangement and it creates lots of unnecessary debate regarding what is a safe arrangement for everyone in the company. The CEO has a procrastination problem, and he does not know what is happening in the market, although he is operating a property agency. He doesn't trust his team, or he only trusts one or two team members in the office, so favouritism is another issue that affecting the development of the company. 2. Not a real tech company It seems like a tech company, but the hardware and systems are so outdated. Staff have to bring their laptop for work not because the company is promoting BYOD policy but couldn't stand how slow the computer in the office. The tech team is suffering from the discouraging investment in different technology, and productivity has been affected by these obsoleted devices. More than three times, I have experienced that their email system has been hacked and their Property Management System quite often hung due to its age and bugs. These problems can be avoided. 3. Low morale The toxic working culture is another important consideration that you shouldn't join this company. Not surprised for the agents to have more bargaining power since they generate income for the company; however, the CEO couldn't balance the voices between the salespeople and the back-office. The worst is the CEO has repeatedly made unreasonable mistakes, just sharing what has happened to me. The CEO has searched my desk and cabinet without my consent until one day I noticed that a file is missing and ask around, then he told me he did it. Another experience was the company terminated my contract by an unreasonable and unexplained reason, so he thought he doesn't need to pay any compensation to me. Oh, forgot to mention that the CEO always forget what he has promised, so you should keep all the conversations in written or ask him to issue a letter to you if he is willing to do so.

The brand wasn't as well known in the early days, but that's really not an issue now since most people know OKAY.com and it has a strong reputation with landlords and clients.