Okta Reviews | Glassdoor

Okta Reviews

Updated September 8, 2017
249 reviews

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4.1
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Okta CEO & Co-Founder Todd McKinnon
Todd McKinnon
209 Ratings

249 Employee Reviews

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Pros
  • If you're looking for a serious, hard working company that can also let its hair down when the time is right - Okta is your move (in 19 reviews)

  • Great product, supportive & collaborative culture (in 18 reviews)

Cons
  • Work/life balance can be tricky with a Pacific-Time based team (in 19 reviews)

  • This leads to plenty of growing pains and problems, which the company is working hard to scale at the current level (in 19 reviews)

More Pros and Cons

  1. "Information Security Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst - Information Security and Compliance in San Francisco, CA
    Current Employee - Analyst - Information Security and Compliance in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Okta full-time (Less than a year)

    Pros

    Great work environment
    Work time flexibility
    Great employee perks
    Friendly Management
    Awesome work life balance

    Cons

    Can't think of one at the moment

    Advice to Management

    Keep up the good work, we love working at okta


  2. "Fortunate Few -- but growing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Success Manager
    Current Employee - Customer Success Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Okta full-time (More than 3 years)

    Pros

    Incredible culture, customer focused, team driven, leadership, devoted customers, real independence, fast paced thinking, and decision making required.

    Cons

    Can get overloaded with developing custom process to meet employee and customer goals.

    Advice to Management

    Stay on track, stay engaged with customers and employees.

  3. Helpful (2)

    "Interview your manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Okta full-time

    Pros

    good product, good senior management

    Cons

    underneath senior management is hit or miss, HR is more concerned with the company than with the employees

    Advice to Management

    train your managers,


  4. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Okta full-time

    Pros

    Great product, supportive & collaborative culture. Fantastic company to start your career or expand into new role/challenge.

    Cons

    None. You'll be thankful you work here.


  5. Helpful (4)

    "From Startup to Public Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Technical Consultant in San Francisco, CA
    Current Employee - Senior Technical Consultant in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Okta full-time (More than 3 years)

    Pros

    Great work environment. People love the work and the culture is great. Great annual review process. They value good employees and are willing to keep them.

    Cons

    No 401(k) match. Customer Success team is left out of company events mainly due to lack of investment for training and building teams.

    Advice to Management

    Promote upper management from within. Often times the right candidate was already in Okta and was not promoted.


  6. Helpful (2)

    "Great company"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Okta full-time

    Pros

    Solid team, great CEO, great company culture

    Cons

    some of the managers are micromanagers


  7. Helpful (1)

    "Great Company with Fantastic Leadership and Growth - Technical Support Both Challenging and Rewarding"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Technical Support Engineer in San Francisco, CA
    Current Employee - Senior Technical Support Engineer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Okta full-time (Less than a year)

    Pros

    - Customer Support Team is led by fantastic leadership that both listens and cares about what you have to say, is interested in your career trajectory (it was even brought up in my interview which is one of the reasons I joined the company), and invests heavily in team engagement and improvement.
    - The Support team is the best of the best. I have the pleasure of working with some of the most motivated, intelligent, and engaged team members that anyone could ask for.
    - There is never a sense of "working alone" or unwillingness to assist from any coworker. Truly a great team to be in!
    - The new employees are consistently coming in better than their predecessors. Continuing this trend will make sure the team always is the best team to work in.
    - The work continues to grow in complexity and for those that like to continually learn and be challenged, there is no better environment than Okta!
    - Salary and benefits are great, and annual reviews to keep compensation competitive are better than any other place I have worked.
    - Kitchens are now rotating stock with new food to keep things feeling fresh.
    - Growth opportunities continue to expand, with new roles and positions opening up on an increasing pace.

    Cons

    - If you aren't ready for a challenge, this may not be the place for you.
    - The company is growing fast. This leads to plenty of growing pains and problems, which the company is working hard to scale at the current level.

    - Some of the team members have a personal problem against management that they won't let go due to issues that have primarily passed before I joined the team. When prompted about issues that could be fixed, more often than not, complaints that are shared are based on a personal view that doesn't consider other coworkers or the team as a whole. Luckily, you'll find that these tend to be a small minority of the group, and the newer employees are both very satisfied and engaged in their roles, actively working towards creating a better work environment.

    Advice to Management

    - You are doing a great job growing at this speed!
    - Make sure that you keep a close eye on manager to employee ratio, as the US team is headed towards a situation where employees may not be able to get enough one-on-one time because the managers are too overloaded.
    - Support team has lost some fantastic talent due to feeling slighted or unfairly treated. Some people see the management as unwilling to change or make things fair for all employees. Make sure these individual problems are addressed and that each employee feels that their concerns are understood, and continue to work with them towards amicable solutions. Not everyone feels this way, but the fact that there are some that do should be an indicator that more attention is needed in this area.

  8. "This is the place you WANT to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Technical Support Engineer in San Francisco, CA
    Current Employee - Senior Technical Support Engineer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Okta full-time (More than a year)

    Pros

    Nearly unlimited advancement potential
    Group works together as a unit
    Management pays attention and cares

    Cons

    Workload. If you want an easy job this is not the place for you
    Did I mention workload? Yes it's manageable -- and the rewards are very real -- but at first you'll feel like you are failing (that eventually passes)

    Advice to Management

    Hire more people as best you can. I know the right candidates are very very challenging to find....keep up the good fight


  9. "Awesome company - but definitely not a startup..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in San Francisco, CA
    Current Employee - Account Executive in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Okta full-time (More than 3 years)

    Pros

    Extremely rapid growth and work with very smart people. Making connections that will last throughout my career.

    Cons

    Rapid growth means more employees, which from a sales perspective means smaller territories.

    Advice to Management

    Make sure you're always scaling appropriately, rather than adding unnecessary headcount and processes.


  10. Helpful (1)

    "N/A"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Okta full-time (Less than a year)

    Pros

    - Supportive manager who encourages growth and development
    - No micro-managing
    - Lots of transparency and everyone is honest
    - Flexible PTO!
    - Free food and snacks (Lots of healthy AND unhealthy options. It suits everyone!)
    - Friendly execs who actually know you by your first name!
    - Everyone at the company is genuine and really believes in the product. They're not superficial and didn't join the company just because of the unlimited food and good perks.

    Cons

    - Short staffed and need to hire more resources as we're rapidly expanding.
    - Not a lot of work life balance. Not a 9-5 job.
    - No 401k matching


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