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Okta

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Okta

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Okta Employee Reviews about "okta"

Updated Nov 29, 2021

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Found 771 of over 771 reviews
3.8
68% Recommend to a Friend
Okta CEO & Co-Founder Todd McKinnon
87% Approve of CEO

Found 84 of over 771 reviews

3.8
68%
Recommend to a Friend
87%
Approve of CEO
Okta CEO & Co-Founder Todd McKinnon
Todd McKinnon
542 Ratings

What people are saying about Okta

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Top Review Highlights by Sentiment

Pros
  • "Simply while no company is perfect OKTA provides a great life and culture.(in 80 reviews)
  • "Some great people working here (though many have left now!)(in 73 reviews)
  • "+ Good benefits(in 47 reviews)
  • "The leadership is great, and is being very thoughtful about the growth and direction of the company.(in 40 reviews)
  • "The pay is good relative to the amount of skill required to perform the job(in 27 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Okta and is not affected by filters.

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Reviews about "okta"

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  1. 5.0
    Current Employee, more than 1 year

    A great place to work!

    Sep 11, 2021 - Technical Support 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexibility of work location (remote, in-office, etc). Solid salary and benefits Training on the product and how to support it A great company culture

    Cons

    I have been with Okta 2 years and still have not found anything negative about the company

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  2. 4.0
    Former Employee, more than 1 year

    Great employer

    Nov 13, 2021 - Sales Development Representative (SDR) in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    It was fun to be at a company growing so quickly. My coworkers were great, and managers really cared about helping you develop.

    Cons

    I didn't enjoy the sdr sales grind but that's not something that's specific to Okta.

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  3. 3.0
    Current Employee, more than 1 year

    Wonderful company but Support Org is draining

    Aug 5, 2021 - Tier-2 Technical Support Engineer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Okta is the industry leader in IAM. It’s exciting to be on the front line and learning how we’re impacting the identity space. With the acquisition of Auth0, Okta will be unstoppable. - if you’re a passion IT person, it’s exciting to work with a diverse customer base to see the behind the scenes of major corporations and how they’re using Okta - you’ll learn new things everyday - flexible PTO - solid pay for a low level position in the company - remote work

    Cons

    - support leadership has quite a bit of work to do in terms of demonstrating solid leadership. I’ve never worked anywhere with the total lack of transparency and seeing people in roles that have no business leading a support org who helps with most of corporate America’s infrastructure. These are nice people but there’s a total lack of direction, empathy, and sense of knowing what they’re doing. Coming to Okta I thought I’d be working under world class leadership (the VP is stellar but everyone below him is far from him). - workload can change on a dime. You can have a nice week or a couple days but recent changes feel like 3x the workload we used to have leading to a lot of burnout as you’re getting 5+ cases a day (these cases can take 2weeks+ to finish) - there’s an over emphasis on customer first where you’re expected to bend over backwards for every customer. Customers are not always right and we need to educate them better so we can all benefit in the end. Okta’s product is complex and with the legacy monolith of code, it’s not easy and fast to resolve some high priority issues. We need to help customers understand that. It’s good to care about customers but education will always win over handing everything over on a silver plate.

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    8 people found this review helpful
  4. 5.0
    Current Employee

    Incredible people and incredible company

    Jun 15, 2021 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great people that set you up for success. Truly care about their employees and work life balance.

    Cons

    Only con is there is a lot of change in processes but that is also typical at a rapidly growing tech company like Okta

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  5. 1.0
    Current Employee

    Can’t get recruiting to actually reach out for an employee submitted referral. Just all form emails.

    Jun 13, 2021 - Job Applicant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    None that I can think of

    Cons

    If this is how you treat an applicant who submitted their resume through a current Okta employee, can’t imagine how bad the experience is for applicants without an inside track.

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    9 people found this review helpful
  6. 1.0
    Current Employee, more than 5 years

    Support department has gone from having a few issues to being absolute garbage. The problem: Management

    May 28, 2021 - Technical Support Engineer in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The bonuses and stock options are nice, but they still will not match 401k, and apparently are never going to. Okta provides employees with good quality machines to work on, so that's never been a problem. The in-office amenities have been worthless since COVID hit, and they only serve to encourage you to stay in the office longer in order to work more. The "Speakeasy" is pretty cool though. Decent place to drink a beer and play a few rounds of video games. The insurance is very, very good. Unlimited PTO is very good

    Cons

    I work in Support, which is under the umbrella of the Customer First department. First off: if you are not a management favorite, you will never move past your station at this company. Nepotism and playing favorites are a massive issue in the Support department. These issues arose when a large management shift occurred, and the previous Director of Support left. This allowed several managers who are largely not capable of performing their jobs to any adequate standards into the roles that were needed to be filled after his departure. The department is making some heavy changes, and criticizing anything regarding these changes, or even asking benign questions, results in negative and/or hostile responses from management. This also follows for any general feedback that is not abject praise for what management is doing. Do not ever expect to be promoted based on doing a good job here. Management promotes based on who their favorite people are, regardless of if their performance is garbage. You may outperform your entire team, and then be told you are not doing a good enough job because Customer Success Managers haven't sent an unsolicited "kudos" email to your boss. Your work and life time will not be respected. Pulling overtime is seen as virtuous, even if you have a family. The issue being that there is often times so much work, that you may need to go in to overtime to get remotely anything done. You will be on-call frequently, and will be given non-critical issues, essentially just working an entire shift, when that occurs. Support is essentially a Help Desk/Call Center now. It follows all of the standard protocols, with an emphasis on jumping on the phone with new customers while also having to troubleshoot highly complex issues that should be done in silence. Management emphasizes answering the phone over prioritizing work, and this is a delusional attitude that makes both the customers and the TSEs suffer. Managers are never available when you need them for practically anything. I have had no actionable feedback from my manager for over a year, and I hear this from multiple other Engineers. Your direct messages will be ignored for days, and email is even worse. These are people, who from my perspective, sit in meetings all day wasting the company's money. We have far too many managers and far too few Engineers, especially senior Engineers. Why is that? Because Okta keeps pushing all of its talent away after people discover the scam of being promoted in this company.

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    24 people found this review helpful
  7. 1.0
    Former Employee, more than 1 year

    Masquerades as an SF Tech Company

    Mar 9, 2021 - Software Engineer in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Stock price went up when I was working there.

    Cons

    his is the slowest moving company when it comes to decisions. When a decision is made, be prepared for management to change their mind at the last minute. Okta chooses less superior vendors to do business with to make a business connection and gloat about it...leaving the employees to deal with working with horrible products. IT is a disaster. Multiple requests into IT were never responded to, including IT management. It should not take IT 3 weeks to provision access to an Okta app after you get approval. This team is the epitome of lazy and has one of the poorest management teams I have ever seen. The IT management team needs to be gutted. Be ready for your managers to talk about you behind your back and share personal info and concerns from private meetings with your team.

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    22 people found this review helpful
  8. 1.0
    Former Employee, more than 1 year

    Pros

    There are some nice people. Compensation is competitive.

    Cons

    No 401k matching. Leadership is constantly changing their vision/roadmap. Innovation has stalled in the last several years. CPO/CEO have steered Okta in the wrong direction. There is no accountability if what is promised is not delivered. Okta is not what it appears from the outside. High turnover. Recognition is minimal. Stay away.

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    15 people found this review helpful
  9. 5.0
    Current Employee

    Awesome!

    Sep 28, 2020 - BDR 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Company rocks. Lot of opportunity for growth.

    Cons

    Nothing. My time at Okta has been phenomenal.

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  10. 5.0
    Current Employee, more than 3 years

    Fabulous

    Jun 4, 2020 - Director 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Strong leadership, great product, very smart team

    Cons

    None, the Okta employee experience is excellent

    Continue reading
    1 person found this review helpful
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Glassdoor has 771 Okta reviews submitted anonymously by Okta employees. Read employee reviews and ratings on Glassdoor to decide if Okta is right for you.