Old Navy Reviews | Glassdoor

Old Navy Reviews

Updated June 26, 2017
3,832 reviews

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Full-time Part-time

3,832 Employee Reviews

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Pros
Cons
  • I would say there are actually not too many cons, maybe the amount of pushing to open credit cards can get a little annoying but manageable (in 309 reviews)

  • Hard work life balance sometimes (in 87 reviews)

More Pros and Cons

  1. "Old navy sales associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Bloomingdale, IL
    Former Employee - Sales Associate/Cashier in Bloomingdale, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Old Navy part-time (More than a year)

    Pros

    Coworkers were amazing. It was expected that you sign up people for an old navy card, but you would not get in trouble if you didn't. Many events where associates dress up to promote clothes. Great work environment.

    Cons

    Pitching old navy credit card. Overwhelming during holidays. Required working days. A lot of staying really late to clean up the store.

    Advice to Management

    Just be nice to your associates and they will be nice back. Don't choose favorites, and if you do, try not to make it extremely obvious. Get out on the sales floor and help!


  2. "It was ok"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Ellicott City, MD
    Former Employee - Sales Associate in Ellicott City, MD

    I worked at Old Navy part-time (More than a year)

    Pros

    Some great coworkers, lots of opportunity for interaction

    Cons

    Awful policies when it came to shoplifting. Gangs would come in and we were responsible for following them around to make sure they didn't steal (which they did) and couldn't call police.

    Advice to Management

    Employee safety matters more than product

  3. "I believe that my experience at Old Navy could have been better."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Tulsa, OK
    Former Employee - Sales Associate in Tulsa, OK
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Old Navy full-time

    Pros

    They have very cute clothes at low prices.

    Cons

    Old Navy is good varying by location. The management of the store can make or break the store success. The store is always messy due to large inventory.

    Advice to Management

    The management needs to be nicer to their employees. The management was rude and not kind


  4. "Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Chicago, IL
    Former Employee - Sales Associate/Cashier in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Old Navy part-time (More than 3 years)

    Pros

    Awesome team and management

    Cons

    working long hours on holidays


  5. "Good Company To Work For"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cash Handler in Altoona, PA
    Former Employee - Cash Handler in Altoona, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Old Navy part-time (More than 3 years)

    Pros

    Good for retail
    Good pay
    Cares about the employees

    Cons

    Retail
    No PT benefits
    Hard to work full time


  6. ""Mr.Florentino""

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in San Juan, PR
    Former Employee - Sales Associate/Cashier in San Juan, PR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Old Navy part-time

    Pros

    Nothing at all, they dont even train you. And take advantage of the students that work seasonally.

    Cons

    Bad manager, no such thing as good training.

    Advice to Management

    Close


  7. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Cashier in Warminster, PA
    Current Employee - Sales Associate/Cashier in Warminster, PA
    Recommends
    Positive Outlook

    I have been working at Old Navy part-time (More than a year)

    Pros

    -Positive work environment
    -Availability is always flexible, great weekend shifts
    -Eco-friendly company
    -Can open the door for many opportunities

    Cons

    -There could be ways to safely waste items or recycle more efficiently
    -Management can be hard to talk to sometimes.

    Advice to Management

    Make sure the employees can have the option and mobility to work different positions over time if need be.

  8. "Decent retail job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Mooresville, NC
    Former Employee - Sales Associate in Mooresville, NC
    Recommends
    Neutral Outlook

    I worked at Old Navy part-time (More than 3 years)

    Pros

    The clothing discount is great. Helping people shop was fun for me because I also love shopping.

    Cons

    As soon as you start receiving more than 15 hours a week they will hire more people so your hours will drop significantly. Definitely not a job you want if you depend on a set amount of pay/hours each month.


  9. "Old Navy Product and Marketing Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Marketing Specialist in Lakewood, CO
    Current Employee - Product Marketing Specialist in Lakewood, CO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Old Navy full-time (More than 5 years)

    Pros

    Fast paced, early hours, hands on processes, and team oriented tasks.

    Cons

    No benefits, no PTO, no overtime, not enough planning time, and high turnover rate for morning process team.


  10. "Terrible first job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Brand Associate in Sacramento, CA
    Current Employee - Brand Associate in Sacramento, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Old Navy part-time (More than a year)

    Pros

    Discount got upped to 50% which is generally pretty good. Co-workers range from tolerable to good friends. Most customers are very nice and reasonable.

    Cons

    Where to start?

    - Terrible hours, even for retail.
    - You will almost never work more than 8 hours a week
    - There will be weeks where you get no hours at all
    - There's about 10 managers total and most are horrible and mean
    - You are expected to meet a quota for Old Navy Cards
    - Paid minimum wage for a sales job
    - High turnover in both managers and associates
    - They will make you feel extremely guilty for calling out even if you do it way in advance
    - They say they promote from within but I've worked at ON for over a year and in the 5 new managers we've gotten only 1 was promoted from associate and she had 5+ years and college degree
    - Shifts are slow and boring
    - You'll never get any formal training, not even for things like register
    - They hire new people all the time for no reason

    Advice to Management

    Get a grip. Every ON I know of is horribly overstaffed and every associate complains about hours. Drop the ONCs or start paying associates commission for selling them.


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