Old Navy Reviews | Glassdoor

Old Navy Reviews

Updated April 25, 2017
310 reviews

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310 Employee Reviews

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Pros
Cons
  • There is a lot of pressure to have people sign up for Old Navy credit cards (in 294 reviews)

  • Hard work life balance sometimes (in 85 reviews)

More Pros and Cons

  1. Helpful (1)

    "Do not work for this company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Old Navy Sales Associate in San Bruno, CA
    Former Employee - Old Navy Sales Associate in San Bruno, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Old Navy part-time (More than a year)

    Pros

    Discounts at Old Navy and affiliated stores. Flexible scheduling.

    Cons

    Bullying in the workplace, lack of communication, sabotage by upper management, lack of hours, raises are unheard of, harassment and verbal abuse from management, fitting room feels like punishment or a prison on slow days, intimidation and pressure to get ONC's, overall hostile environment.

    Advice to Management

    Bullying in the workplace is real and management is not an exception.


  2. "Sales Assocaite"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Knoxville, TN
    Current Employee - Anonymous Employee in Knoxville, TN
    Doesn't Recommend
    Negative Outlook

    Pros

    You got a really good discount on the clothes.

    Cons

    No hours
    rude management
    dirty store
    pay is aweful


  3. Helpful (1)

    "Sucks. Run away"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Long Is City, NY
    Current Employee - Sales Associate in Long Is City, NY
    Doesn't Recommend
    Neutral Outlook

    I have been working at Old Navy part-time (Less than a year)

    Pros

    No real set of rules. No one ever looks for you during your shift. No real trainin for hours.

    Cons

    The place is dirty, dusty, just plain gross. Management is a joke. Ask you do whole huge sections alone. They switch you around a lot on the floor. They don't do register training so there's always a line.

    Advice to Management

    The management is too loose in terms that the managers aren't properly trained to be actual managers. Stop the favoritism. It would be great if upper management would go & retrain or get people from outside to be actual managers with real expectations.


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  5. "employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative Assistant Store Manager in San Francisco, CA
    Former Employee - Customer Service Representative Assistant Store Manager in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Old Navy (More than 8 years)

    Pros

    only pro was discount on merchandise

    Cons

    no work life balance, only full time with benefits are managers.


  6. Helpful (1)

    "It was very messy everybody started mess the manager were stupid you would work 5 to 7 hours a week when it wasnt busy"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sellebrity in Houston, TX
    Former Employee - Sellebrity in Houston, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Old Navy part-time (Less than a year)

    Pros

    Discount that pretty much it i have a 20 word minimum so i have to write more but i can go on about the messy life at old navy

    Cons

    Work hours.manager curse you out. if your not the same race as everyone in there you feel uncomfortable they talk about you behind your back. They dont give you hours but want to take holidays and weekends from you 3 to 4 hour shif if your a favorite then maybe 5 to 8 but if your not consider you check to be less than a meal at a fast food restaurant it take 6 months for them to give you a raise best part if you dont work black Friday they fire you. The store that i am from they werw also homophobic and mentioned that all of the upper postion such as dm and regional etc are very gay awful work experience i work there for 4 months and i am done its so bad that our gm quit and 3 more mangers after that but the whole store went do because they just promote anyone they like and not the people who are actually qualifed but good job for someone who want to be broke all the time oh and if your in your 30s or 50s they give you 2 day a month

    Advice to Management

    Nope dont do it


  7. "Bare minimum"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Brooklyn, NY
    Former Employee - Sales Representative in Brooklyn, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Old Navy part-time (More than a year)

    Pros

    You can make good friends with other representatives. Discount at old navy gap banana republic piper lime etc... Nothing else really.

    Cons

    Management does not care about you. They remind you every day you are replaceable. The money sucks even when you get promoted. Customers are disgusting and you will find out when you have to go through returns or changing rooms. During the holidays the place is a mess. Working late hours with nothing to show for it.

    Advice to Management

    Stop degrading your employees.


  8. "General manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Mission, TX
    Current Employee - General Manager in Mission, TX

    I have been working at Old Navy full-time (More than a year)

    Pros

    All the new Fashion styles and trends are in comparison to Zara and H&M

    Cons

    Over worked, Lots of politics, HR system in unstable. Communication overload, not enough payroll given to run the store to the standard set.


  9. Helpful (1)

    "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Bellevue, WA
    Former Employee - Sales Associate in Bellevue, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Old Navy part-time

    Pros

    The other workers were really nice. The work isn't mentally taxing so you can just turn your brain off and sort clothes.

    Cons

    Management is incredibly disorganized to the extent where they never even got me my final pay check. There's no one to train new employees, the pay is not good, and the hours are incredibly inconsistent. Worst place I've ever worked to be honest.

    Advice to Management

    Learn some organizational skills, please. As is the environment is really stressful, particularly for new employees, which leads to a high turn over rate. And some simple organizational improvements would do a lot to solve this.


  10. Helpful (1)

    "Process shipment to be placed on sales floor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shipment in Philadelphia, PA
    Current Employee - Shipment in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Old Navy part-time (More than a year)

    Pros

    Flexible schedule, Fun place to work, good hourly pay, awesome discounts, self tought, have the opportunity to gain experience for future jobs. 1hr Paid time off for every 40hrs worked.

    Cons

    Not enough hours , can recieve a minimum of 0 hours for a week. Favoritism, unprofessional managers, Do not have an opportunity to move up. Assign you task that are supervisors jobs.

    Advice to Management

    Treat all employees fairly


  11. ""Sell-ebrity""

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seasonal Sellebrity in Folsom, CA
    Former Employee - Seasonal Sellebrity in Folsom, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Old Navy part-time (Less than a year)

    Pros

    the discount and experience are definitely perks.

    Cons

    the management all contradict each other and have no order

    Advice to Management

    stop switching managers every other month and allow them to try to create a balance in the store


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