Old Spaghetti Factory Reviews | Glassdoor

Old Spaghetti Factory Reviews

Updated April 26, 2017
130 reviews

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Full-time Part-time

3.1
Star Star Star Star Star
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Chris Dussin
47 Ratings

130 Employee Reviews

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Pros
  • Flexible schedule, enjoyable atmosphere, great team commraderie (in 9 reviews)

  • Great team members, fun environment, easy to work while in college, and it has a large parking lot downtown which is incredibly nice for commuting (in 4 reviews)

Cons
  • Salad/Soup and Ice Cream-- Free (in 5 reviews)

  • Minimum wage and no tipping, often scolded for others mistakes, can be stressful on busy nights but other wise a fun job (in 5 reviews)

More Pros and Cons

  1. "Hostess"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hostess in Corvallis, OR
    Current Employee - Hostess in Corvallis, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Old Spaghetti Factory part-time (More than a year)

    Pros

    Friendly staff
    Best management I have ever had. They don't just order you around - even get their hands dirty and work with you to help you out.
    May not get scheduled as many hours as you like but there is always other shifts that you can pick up
    Opportunities to build a career path, especially if you are willing to travel

    Cons

    Not as busy during the summer so fewer hours available

    Advice to Management

    Best management I have ever had.


  2. "Good for making money, tiring in the long haul"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Fullerton, CA
    Current Employee - Server in Fullerton, CA

    I have been working at Old Spaghetti Factory part-time (More than a year)

    Pros

    -Good tips
    -Able to move up if you put in the work
    -Fun coworkers that create a close community

    Cons

    -Constant turnover in staff and management
    -Busy and slow season, kind of unpredictable
    -We often get overworked
    -Management sometimes schedules against availability, you just have to call them on it.

    Advice to Management

    Care more about your employees as people and stop constantly coming up with new rules on the spot.


  3. "server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Honolulu, HI
    Former Employee - Server in Honolulu, HI

    I worked at Old Spaghetti Factory part-time (More than 3 years)

    Pros

    hours, staff, tips, flexibility with scheduling

    Cons

    hourly pay, customers, can't really work up the ladder


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  5. "Money hungry corporate, management unwilling to assist employees. Fun co-workers though."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server/Waiter in Orem, UT
    Current Employee - Server/Waiter in Orem, UT
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Old Spaghetti Factory part-time (More than a year)

    Pros

    You can make decent money, work a schedule so that you can go to school as well. Most of the people who work here after very fun to work work too.

    Cons

    Dealing with scheduling, if you ever have to change your availability, don't expect it to be changed within 3 months. Scheduling managers is notoriously bad at working with changing availability.

    Advice to Management

    If you help out your employees more instead of always doing what corporate wants, you could probably hang on to good employees for longer.


  6. "OSF"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Portland, OR
    Current Employee - Server in Portland, OR
    Neutral Outlook
    Approves of CEO

    I have been working at Old Spaghetti Factory part-time (More than a year)

    Pros

    Great team members, fun environment, easy to work while in college, and it has a large parking lot downtown which is incredibly nice for commuting.

    Cons

    Sometimes the restaurant gets crazy busy and is stressful.


  7. "Host/Hostess"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hostess/Host in Sacramento, CA
    Former Employee - Hostess/Host in Sacramento, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Old Spaghetti Factory part-time (Less than a year)

    Pros

    I enjoyed doing my side duties. I enjoyed the customers that came in. Being a host is something that is easy to catch on to. I enjoyed coming into work to serve the customers and even buss tables. The customers and a few coworkers were amazing and made the job worthwhile. I loved everything about this job except for the managers.

    Cons

    Most co-workers are extremely clique-y. The WORST part is management. Management doesn't care and they don't listen to you when you give them your availability. I had requested particular days (only 2 for school & family obligation) at the interview, after I got hired and I also wrote it down. As the days approached, I was scheduled on one of the days. When I confronted the manager, whom I spoke to numerous times before and had given the written dates to, she responded with ,"but this is why you need to communicate." I told her for the forth time the 2 days and she wrote it down only for me to get scheduled for my second date a couple hours later... Communication lacks within management. They're not very helpful at all.I spoke with other coworkers and managment hasn't always honored their schedules either. I met 2 people that quit for the very same reason I did, because of them not honoring our schedule. Co-workers also told me that people only lasted for about 4-6 mos. because they usually get fired or quit. If that isn't a red flag, then I don't know what is.

    Advice to Management

    Learn to communicate more efficiently. Line the ladies' room trash cans


  8. "Not a bad place to work"

    Star Star Star Star Star
    Current Employee - Server in Redlands, CA
    Current Employee - Server in Redlands, CA
    Recommends

    I have been working at Old Spaghetti Factory part-time (More than a year)

    Pros

    It's pretty good money and not a lot of hours which works well with my school schedule. The menu is easy to memorize and there can be very good nights

    Cons

    Can be very stressful during a rush, especially when no one is around to help, no scheduled end times, you have to go with the flow or risk getting in trouble


  9. "Ok, but you can do better"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Denver, CO
    Former Employee - Anonymous Employee in Denver, CO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Old Spaghetti Factory part-time

    Pros

    Great co-workers. Management worked with my the schedule of my primary job. Great for 1st time servers looking to build experience. Great if you need a temporary job to hold you over.

    Cons

    Not as thriving of a restaurant as you may think at least not in the Denver 16th Street Mall location. If you need more weekly earnings, go somewhere else. You can do well here but it is always overshadowed by being able to make more somewhere else. Too many free items given to guests.(Salad/Soup and Ice Cream-- Free Ice Cream really hurts desert sales)

    Advice to Management

    Don't over-staff. Reward the right employees.


  10. "Eh"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in San Diego, CA
    Former Employee - Server in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Old Spaghetti Factory part-time (More than 3 years)

    Pros

    Mostly fun, young coworkers, relaxed atmosphere

    Cons

    Management didn't care about employees. Training materials ended up being wrong and had to apologize to guests for using outdated menus.

    Advice to Management

    Don't treat employees like numbers. Show them you care about their success. It'll help the company.


  11. "don't work here"

    Star Star Star Star Star
    Current Employee - Server/Bartender in Portland, OR
    Current Employee - Server/Bartender in Portland, OR

    I have been working at Old Spaghetti Factory part-time

    Pros

    anyone can do it, very easy

    Cons

    not worth the money, on't work with request off dates

    Advice to Management

    be nice to us


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