Olga's Kitchen Reviews | Glassdoor

Olga's Kitchen Reviews

Updated September 12, 2017
48 reviews

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2.7
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Matt Carpenter
16 Ratings

48 Employee Reviews

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  1. "Waiter and server at Olga's Kitchen"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Olga's Kitchen full-time

    Pros

    A fast paced job that keeps you on your feet and lets you stay active. You get out of it what you put into it.

    Cons

    Customers can be rude and coworkers apathetic


  2. "Olgas Kitchen and Grill Michigan"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Olga's Kitchen full-time

    Pros

    There was not a single pro to working here

    Cons

    This place was the worst place I have ever worked

  3. "Terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Roseville, MI
    Current Employee - Server in Roseville, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Olga's Kitchen full-time (More than 3 years)

    Pros

    snackers and olga bread was pretty much it

    Cons

    Company does not care about employees.
    I would have to get a mananger swipe to leave if I did not make min wage and they would refuse to swipe and make me claim more!

    Advice to Management

    Care about your people!


  4. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server
    Current Employee - Server

    I have been working at Olga's Kitchen part-time (More than a year)

    Pros

    Great food and people. A unique environment.

    Cons

    At my location servers have to make their own salads, deserts, soups as well as take care of the carry out orders, and car side to go. Other servers a different restaurants do a lot less for a lot more money.

    Advice to Management

    At the busiest times of the week, a person that makes salad's for the server would be beneficial.


  5. "Assistant manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Roseville, MI
    Current Employee - Manager in Roseville, MI
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Olga's Kitchen (More than 5 years)

    Pros

    Friendly environment! Fast casual and great hours! Do t open too early or close too late

    Cons

    Long shifts, low labor budget causes managers to work hourly positions


  6. "Great Starter Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager/Supervisor in Clinton Township, MI
    Former Employee - Manager/Supervisor in Clinton Township, MI
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Olga's Kitchen full-time (More than 5 years)

    Pros

    + Hours were flexible with school schedule.

    + Great team mentality

    + Allow staff to grow into higher positions if the work ethic is there.

    + Pay is good.

    Cons

    - Had high turnover rate, including at the management level.

    - Owners pivoted the company in the wrong direction, tough this is changing now from what I understand.

    - Servers have unreasonably high amount of responsibilities daily.


  7. "Olga's"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    not busy, less work, more structure

    Cons

    lots of management turnover which leads to inexperienced managers

    Advice to Management

    improve the work enviorntment

  8. "Catering Sales/Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Michigan based company, strong customer base

    Cons

    Company focus, high management turnover


  9. "Management is Nice. And you can make a good living per the industry. But prepare to sacrifice your sanity."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Bloomfield Township, MI
    Former Employee - Server in Bloomfield Township, MI
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Olga's Kitchen full-time (More than 3 years)

    Pros

    Customers were very consistent and often generous. Management is supportive if you are constant and reliable. Management are generally good people.

    Cons

    Your coworkers will be almost monotonously unreliable. They walk over the managers who need help and often can't find enough. There isn't often room for advancement because they can't afford to loose their strong servers.

    Advice to Management

    Hire stronger servers who will generate a better environment to work in.


  10. "OTG- Olgas to go specialist curbside"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - OTG Specialist in Detroit, MI
    Current Employee - OTG Specialist in Detroit, MI
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    You make minimum wage in this position (not server minimum wage, plus you still get tips. This is a very fast paced job so if you like that great, otherwise it's not for you. At my location everyone helps each other out. Out of the three managers 2 actually care and are very helpful. 1 is lazy. You get half off up to 12 dollars (before discount). To those that complain there is no room to move up that is not true. During my first week I was asked if I wanted to be a supervisor but I declined because this is my second job. Prove your maturity and willingness to multitask and let your manager know you would like to move up and be ready for feedback on what you need to improve.

    Cons

    Sometimes it gets extremely busy and it is the responsibility of the OTG to answer the phone, take phone ins, get all soups, salads, snackers, sides, smoothies, and package it all up with the grill items. You also need to constantly be Watching the front because you need to cash out customers and ring in and cash out walk in customers. You also have to run the food out to people's cars, which I am uncomfortable doing after dark. You could have 10 tickets come in at once because people can order online, call in to a call center, walk in and place an order. It's nearly impossible to do all these things at once and some managers will jump in and help, others don't care. Also the grill can get backed up with all the tickets plus the dine in tickets and some items like the burger and steak sandwiches take 10 plus minutes of cook time alone. Customers get Angry often when ticket times are high which obviously lowers your tips. Not everyone tips, even 90 dollar curbside orders. Many people don't know or care that a small tip is expected for carryout so expect tips of a dollar or two every 3 or so orders. You can still end up making decent money. Also certain managers were not trained properly or just don't have the experience and can easily get on your nerves. You have to stay calm with this job. Other days there may be very few orders and you could be sent home or have to stay and just make minimum wage. Also there is little training for the job so it's best to have restaurant experience. No health benefits.

    Advice to Management

    Hire more managers or supervisors. In mid to high volume stores you need a third manager. A opening and closing manager just isn't enough. Provide training classes for managers and and supervisors so they can learn to give positive and appreciative feedback as well as coach in a professional and not demeaning way.


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